Product Warranty Guide
- ️ WARRANTY TERMS & CONDITIONS
Applicable to: Laptops, Desktop Computers, Printers and accessories
Issued by: MEDIA HOUSE, OPP.GANDHI SMRUTI BHAWAN,NANPURA, SURAT,GUJARAT.
- Media House will follow the terms and condition of the parent company of the product.Final decision will be of the parent company of the product under warranty.
- Below are the general guideline for warranty execution of different products which Media House sells.
This warranty covers manufacturer defects in materials and workmanship under normal use for:
- Laptops & Computers: Hardware components (motherboard, RAM, hard drive/SSD, processor, display, keyboard, etc.)
- Printers: Internal components (print head, logic board, power supply, etc.)
✅ Covered by parent company of the product:
- Hardware malfunctions
- Factory defects
- Non-user-induced failures
❌ Not Covered by parent company of the product::
- Physical damage (cracks, dents, broken screens)
- Water or liquid damage
- Electrical damage from surges, lightning, or poor wiring
- Software corruption or malware
- Printer cartridges, toner, ink refills, or maintenance kits
- Damages due to misuse, unauthorized repairs, or negligence
- 2. Warranty Period by parent company of the product:
- Brand-New Laptops/Desktops: 12 months to 36 month from the date of purchase.
- Printers: 6 to 12 months (depending on brand)
- Refurbished Products (if applicable): 1 to 6 months, depending on product type
Note: Warranty period begins on the date of original purchase, as mentioned on the invoice.
- 3. Proof of Purchase Required
Warranty is valid only when presented with:
- A valid invoice/receipt from MEDIA HOUSE.
- Product with matching serial number
Warranty is non-transferable and applies only to the original purchaser.
- 4. Warranty Claim Process
To claim warranty:
- Contact our support team at [9824751601] or EMAIL: [helpdesk.mediehouse@gmail.com].
- Bring or ship the product to our service center.
- Provide:
- Original invoice
- Brief description of the issue
- All included accessories (power adapter, cables, etc.)
- 5. Repair / Replacement Policy
- We will inspect the product and determine whether to:
- Repair the defective part
- Replace with an equivalent product or part
- Issue a credit note (only in rare cases)
- Replaced products or parts may be new or refurbished, as per availability and parent company policy of the product.
- 6. ⏱️ Service Turnaround Time by parent company of the product:
- Average processing time: 7–14 business days
- Delays may occur based on availability of parts or manufacturer response.
- 7. ⚠️ Warranty Void If by parent company of the product:
- Product is opened, altered, or repaired by unauthorized persons
- Serial number is tampered, removed, or unreadable
- Use of incompatible accessories or software
- Product damage due to poor handling or transportation
- 8. Limitation of Liability
Our liability is strictly limited to repair or replacement under warranty terms.
We are not responsible for:
- Data loss
- Business interruptions
- Third-party service costs
We strongly recommend regular data backups.
- 9. ️ Authorized Warranty Support
All warranty repairs are handled in-house or through authorized service centers only.
For any service-related questions, please contact:
MEDIA HOUSE,
OPP.GANDHI SMRUTI BHAWAN,
NANPURA,
SURAT
Mobile:(m)9824751601,9824751700
Email : helpdesk.mediahouse@gmail.com , mediasurat99@gmail.com
Business Hours: [e.g., Mon–Sat, 10:30 AM – 8 PM]
Description
- All-in-One printer】This printer accomplishes all your printing tasks and meets your scanning needs with its flatbed scanner. With print, copy, scan functions, is perfect for home office use.
- 【Seamless connectivity】Featuring a Hi-Speed USB 2.0, this printer ensures a quick and efficient connection for your printing jobs.
- 【Quality prints】Enjoy high-quality prints with HP 805 Setup Black Cartridge and HP 805 Setup Tri-color Cartridge. Get up to 120 pages (black) and 75 pages (Tri-color) yield.
- 【Warranty and support】Experience peace of mind with a one-year warranty. Reach out to our 12x7 voice support or 24x7 chat support for quick assistance.
- 【Fast printing】With print speeds of up to 7.5 ppm (black) and 5.5 ppm (color), you can get your tasks done efficiently and quickly.
- 【Input and output】This printer supports a variety of media sizes including A4, B5, A6, and DL envelope, and has a 60-sheet input tray and a 25-sheet output tray.
- 【Easy-to-use interface】The HP DeskJet 2331 features 5 buttons (Cancel, Resume, Color copy, Mono copy, and Power) and 2 LED Indicator lights (Color ink and Black ink) for easy navigation.
- 【Compatible OS】Easily work across devices with compatibility with various operating systems, including Windows 11/10/7, and macOS 10.12.
- 【1000-page duty cycle】With a duty cycle of up to 1000 pages, this printer is perfect for handling your monthly home printing requirements.
- 【Dynamic Security 】This printer is intended to work only with cartridges that have original HP chips or circuitry and will block cartridges using non-HP chips or circuitry. Periodic firmware updates will maintain the effectiveness of these measures.
General | |
|---|
| Printer type | Inkjet |
| Printer function | Print Scan Copy |
| Printer ram | Integrated memory |
| Printer colour | White |
| Printer paper size | Paper Size-A4 / Legal |
| Pages input in tray | 60-sheet |
| Printer duty cycle | 1000-page duty cycle |
| Printer Features | Print Scan Copy |
| Tonner / Ink Tank Capacity | 120 pages (black) and 75 pages (Tri-color) yield. |
Print | |
|---|
| Printing output | Colour |
| Max Print Resolution (Colour) | Up to 1200 x 1200 rendered dpi |
| Max Print Resolution (Mono) | Up to 1200 x 1200 rendered dpi |
| Print Speed Color | 5.5 ppm |
| Print Speed Mono | 7.5 ppm |
Connectivity Features other than USB | |
|---|
| Wireless | NO |
| Bluetooth | NO |
| Fax | NO |
Dimensions | |
|---|
| Dimensions | 18.7D x 7.5W x 13.9H Centimeters |
| Weight | 4.22 Kilograms |
Warranty... | |
|---|
| Warranty | One-year limited hardware warranty |
Other Features | |
|---|
Other features | Hi-Speed USB 2.0 |
