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Please check final rates and stock status by phone +91 98247 51508 / +91 98247 51700 || email : salesmediasurat@gmail.com

OMEN Gaming Laptop 16-am0241TX

  • Product Name : OMEN Gaming Laptop 16-am0241TX
  • CPU PROCESSOR : Intel Core i7
  • SSD CAPACITY : 1 TB
  • Display : 40.6 cm (16) diagonal, 2K (1920 x 1200), 60-165 Hz, 3 ms response time, IPS, micro-edge, anti-glare, Low Blue Light, 400 nits, 100% sRGB
  • Operating System : Windows 11 Home
  • MS office : Microsoft Office Home 2024
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Product Warranty Guide


  • ️ WARRANTY TERMS & CONDITIONS

Applicable to: Laptops, Desktop Computers, Printers and accessories
Issued by: MEDIA HOUSE, OPP.GANDHI SMRUTI BHAWAN,NANPURA,  SURAT,GUJARAT.

  • Media House will follow the terms and condition of the parent company of the product.Final decision will be of the parent company of the product under warranty.
  • Below are the general guideline for warranty execution of different products which Media House sells.

  • 1.  Warranty Coverage

This warranty covers manufacturer defects in materials and workmanship under normal use for:

  • Laptops & Computers: Hardware components (motherboard, RAM, hard drive/SSD, processor, display, keyboard, etc.)
  • Printers: Internal components (print head, logic board, power supply, etc.)

 

✅ Covered by parent company of the product:

  • Hardware malfunctions
  • Factory defects
  • Non-user-induced failures

 

❌ Not Covered by parent company of the product::

  • Physical damage (cracks, dents, broken screens)
  • Water or liquid damage
  • Electrical damage from surges, lightning, or poor wiring
  • Software corruption or malware
  • Printer cartridges, toner, ink refills, or maintenance kits
  • Damages due to misuse, unauthorized repairs, or negligence

  • 2.  Warranty Period by parent company of the product:
  • Brand-New Laptops/Desktops: 12 months to 36 month from the date of purchase.
  • Printers: 6 to 12 months (depending on brand)
  • Refurbished Products (if applicable): 1 to 6 months, depending on product type

Note: Warranty period begins on the date of original purchase, as mentioned on the invoice.


  • 3.  Proof of Purchase Required

Warranty is valid only when presented with:

  • A valid invoice/receipt from MEDIA HOUSE.
  • Product with matching serial number

Warranty is non-transferable and applies only to the original purchaser.


  • 4.  Warranty Claim Process

To claim warranty:

  1. Contact our support team at  [9824751601] or EMAIL: [helpdesk.mediehouse@gmail.com].
  2. Bring or ship the product to our service center.
  3. Provide:
    • Original invoice
    • Brief description of the issue
    • All included accessories (power adapter, cables, etc.)

  • 5.  Repair / Replacement Policy
  • We will inspect the product and determine whether to:
    • Repair the defective part
    • Replace with an equivalent product or part
  • Issue a credit note (only in rare cases)
  • Replaced products or parts may be new or refurbished, as per availability and parent company policy of the product.

  • 6. ⏱️ Service Turnaround Time by parent company of the product:
  • Average processing time: 7–14 business days
  • Delays may occur based on availability of parts or manufacturer response.

  • 7. ⚠️ Warranty Void If by parent company of the product:
  • Product is opened, altered, or repaired by unauthorized persons
  • Serial number is tampered, removed, or unreadable
  • Use of incompatible accessories or software
  • Product damage due to poor handling or transportation

  • 8.  Limitation of Liability

Our liability is strictly limited to repair or replacement under warranty terms.
We are not responsible for:

  • Data loss
  • Business interruptions
  • Third-party service costs

We strongly recommend regular data backups.


  • 9. ️ Authorized Warranty Support

All warranty repairs are handled in-house or through authorized service centers only.

 


 For any service-related questions, please contact:

MEDIA HOUSE,

OPP.GANDHI SMRUTI BHAWAN,

NANPURA,

  SURAT

 Mobile:(m)9824751601,9824751700

  Email : helpdesk.mediahouse@gmail.com , mediasurat99@gmail.com
 Business Hours: [e.g., Mon–Sat, 10:30 AM – 8 PM]

 

Description

  • 14th Generation Intel® Core™ i7 processor
  • Windows 11 Home
  • 40.6 cm (16) diagonal, 2K, 165Hz, IPS, anti-glare, Low Blue Light, 400 nits display
  • NVIDIA® GeForce RTX™ 5050 8 GB
  • 24 GB DDR5-5600 RAM
  • 1 TB SSD Hard Drive

General
Model NameOMEN Gaming Laptop 16-am0241TX
SKUomen-gaming-laptop-16-am0241tx
ColorShadow black, black chrome logo
Battery 6-cell,83 WhLi-ionpolymer
Processor And Memory Features
ProcessorIntel® Core™ i7-14650HX (up to 5.2 GHz with Intel® Turbo Boost Technology, 30 MB L3 cache, 16 cores, 24 threads)
SSD Capacity1 TB PCIe® Gen4 NVMe™ M.2 SSD
RAM24 GB DDR5-5600 MT/s (1 x 24 GB)
Graphic cardNVIDIA® GeForce RTX™ 5050 Laptop GPU (8 GB GDDR7 dedicated)
Graphic Chipset Intel® HM770
Operating System
Operating System Windows 11 Home
MS OfficeMicrosoft Office Home 2024
Port And Slot Features
HEAD PHONE jack1 headphone/microphone combo
HDMI port 1 HDMI 2.1
USB port1 USB Type-A 10Gbps signaling rate; 2 USB Type-A 5Gbps signaling rate
RJ45 portIntegrated 10/100/1000 GbE LAN
VGA portNO
Connectivity Features
WirelessRealtek Wi-Fi 6 (2x2)
BluetoothBluetooth® 5.4 wireless card
Display And Audio Features
Touchscreen No
Screen Size40.64 cm (16)
Screen Resolution2K (1920 x 1200)
In Built Audio SpeakerDTS:X® Ultra; Dual speakers; HP Audio Boost; HyperX
Dimensions
Dimensions35.75 x 26.9 x 2.37 cm (front); 35.75 x 26.9 x 2.54 cm (rear)
Weight 2.43 kg
Additional Features
Web CameraHP True Vision 1080p FHD camerawith temporal noise reduction and integrated dual array digital microphones
KeyboardFull-size, 4-zone RGB backlit, shadow black keyboard with numeric keypad and 26-Key Rollover Anti-Ghosting Key technology
Warranty
Warranty1 year (1/1/1) limited warranty includes 1 year of parts and labor. 1 Year On-site repair.
Other features