Product Warranty Guide
- ️ WARRANTY TERMS & CONDITIONS
Applicable to: Laptops, Desktop Computers, Printers and accessories
Issued by: MEDIA HOUSE, OPP.GANDHI SMRUTI BHAWAN,NANPURA, SURAT,GUJARAT.
- Media House will follow the terms and condition of the parent company of the product.Final decision will be of the parent company of the product under warranty.
- Below are the general guideline for warranty execution of different products which Media House sells.
This warranty covers manufacturer defects in materials and workmanship under normal use for:
- Laptops & Computers: Hardware components (motherboard, RAM, hard drive/SSD, processor, display, keyboard, etc.)
- Printers: Internal components (print head, logic board, power supply, etc.)
✅ Covered by parent company of the product:
- Hardware malfunctions
- Factory defects
- Non-user-induced failures
❌ Not Covered by parent company of the product::
- Physical damage (cracks, dents, broken screens)
- Water or liquid damage
- Electrical damage from surges, lightning, or poor wiring
- Software corruption or malware
- Printer cartridges, toner, ink refills, or maintenance kits
- Damages due to misuse, unauthorized repairs, or negligence
- 2. Warranty Period by parent company of the product:
- Brand-New Laptops/Desktops: 12 months to 36 month from the date of purchase.
- Printers: 6 to 12 months (depending on brand)
- Refurbished Products (if applicable): 1 to 6 months, depending on product type
Note: Warranty period begins on the date of original purchase, as mentioned on the invoice.
- 3. Proof of Purchase Required
Warranty is valid only when presented with:
- A valid invoice/receipt from MEDIA HOUSE.
- Product with matching serial number
Warranty is non-transferable and applies only to the original purchaser.
- 4. Warranty Claim Process
To claim warranty:
- Contact our support team at [9824751601] or EMAIL: [helpdesk.mediehouse@gmail.com].
- Bring or ship the product to our service center.
- Provide:
- Original invoice
- Brief description of the issue
- All included accessories (power adapter, cables, etc.)
- 5. Repair / Replacement Policy
- We will inspect the product and determine whether to:
- Repair the defective part
- Replace with an equivalent product or part
- Issue a credit note (only in rare cases)
- Replaced products or parts may be new or refurbished, as per availability and parent company policy of the product.
- 6. ⏱️ Service Turnaround Time by parent company of the product:
- Average processing time: 7–14 business days
- Delays may occur based on availability of parts or manufacturer response.
- 7. ⚠️ Warranty Void If by parent company of the product:
- Product is opened, altered, or repaired by unauthorized persons
- Serial number is tampered, removed, or unreadable
- Use of incompatible accessories or software
- Product damage due to poor handling or transportation
- 8. Limitation of Liability
Our liability is strictly limited to repair or replacement under warranty terms.
We are not responsible for:
- Data loss
- Business interruptions
- Third-party service costs
We strongly recommend regular data backups.
- 9. ️ Authorized Warranty Support
All warranty repairs are handled in-house or through authorized service centers only.
For any service-related questions, please contact:
MEDIA HOUSE,
OPP.GANDHI SMRUTI BHAWAN,
NANPURA,
SURAT
Mobile:(m)9824751601,9824751700
Email : helpdesk.mediahouse@gmail.com , mediasurat99@gmail.com
Business Hours: [e.g., Mon–Sat, 10:30 AM – 8 PM]
Description
- [Immersive 34inch UWQHD Display]: The 34″ ultrawide VA panel features a 3440 × 1440 resolution (UWQHD), offering expansive workspace and cinematic visuals ideal for gaming, productivity, and entertainment.
- [Ultra-Smooth 165 Hz Refresh Rate]: With blazing-fast 165 Hz , enjoy fluid gameplay with minimized motion blur
- [Razor-Fast 1 ms (MPRT) Response]: A 1 ms Motion Picture Response Time sharply reduces ghosting and blur in fast-paced action, maintaining crisp visuals during intense scenes
- [Fully Adjustable Stand & Lock Security]: Ergonomically adjustable with –5°/+20° tilt, 140mm height adjustment, 90° swivel
- [HDR10 with Excellent Contrast & Color]: Offers HDR10 support for enhanced contrast depth. Ultra-wide 4,000:1 static contrast and 300 cd/m² brightness create vibrant, dynamic visuals, complemented by 128% sRGB and 90% NTSC
- [Eye-Care & Flicker-Free]: Features ViewSonic Eye ProTech+, Flicker-Free backlight, and Low Blue Light software to reduce eye strain during long sessions xtreme.metacomp.de+3elara.ie+3okoffice.bg+3.
- [AMD FreeSync Premium Support]: Adaptive sync technology syncs GPU and display frame rates, eliminating screen tearing and ensuring smooth playback, even during rapid motion
- [Package Contents]: Includes VX3480‑2K‑PRO monitor, DisplayPort 1.4 cable, AC/DC adapter, IEC power plug, and Quick Start Guide.
- [Warranty]: 3 Years Standard On-site Manufacturer Warranty
- [Dimensions & Power]:Physical Dimensions (mm):814.2 x 356.01 x 41.72 | Net (kg):7.1 | Typical power consumption is 43W (max 45W) Eco Mode (Conserve): 24W, Eco Mode (optimized): 32W Stand-by: 0.5W
General |
|
| Model Name | Viewsonic 34 inch Monitor VX3480-2K-PRO |
| SKU | viewsonic-34-inch-monitor-vx3480-2k-pro |
| Color | Black |
| Screen Size | 34 Inches |
| Screen Resolution | 2K,3440 x 1440 |
| Monitor Refresh Rate | 165Hz |
| Display Description | 34-inch (86.36cm) UW QHD 2k |
| Monitor Brightness | 300 candela_per_square_meter |
| Monitor Type | ULTRA WIDE |
| Monitor Feature | 34-inch (86.36cm) UW QHD 2k 3440x1440p SuperClear IPS |165Hz |1ms |HDR10 |AMD FreeSync Premium|EyeProTech |2xHDMI |1xDP | Height Adjustment| Tilt Swivel |
| Monitor Response Time | 1ms |
| Monitor Stand Type | Tilt Swivel |
| Monitor Bezel | SuperClear IPS |
| Monitor Contrast Ratio | 4,000:1 (typ) |
| Monitor Color Gamut Info | sRGB: 128% size |
| Monitor Power Type | Eco Mode (Conserve): 24W Eco Mode (optimized): 32W Consumption (typical): 43W Consumption (max): 45W Voltage: AC 100-240V Stand-by: 0.5W Power Supply: External Power Adaptor |
| Inbuilt Audio Speaker | NO |
Port And Slot Features |
| Headphone Jack | 1 |
| HDMI Port | 2 |
| Display Port | 1 |
| USB Port | 1 |
| Other Port | NO |
| VGA Port | NO |
| Type C port | NO |
| Type C Charging port(Thunder Bolt) | NO |
Connectivity Features |
Display And Audio Features |
|
| Touch Screen Status | Non Touch |
| Screen Size | 34 Inches |
| Screen Resolution | 2K,3440 x 1440 |
| Display Description | 34-inch (86.36cm) UW QHD 2k |
| In Built Audio Speaker | NO |
Dimensions |
| Weight | 6 Kilograms |
Additional Features |
Warranty |
| Warranty | 3 Year Manufacturer Warranty |
