Product Warranty Guide
- ️ WARRANTY TERMS & CONDITIONS
Applicable to: Laptops, Desktop Computers, Printers and accessories
Issued by: MEDIA HOUSE, OPP.GANDHI SMRUTI BHAWAN,NANPURA, SURAT,GUJARAT.
- Media House will follow the terms and condition of the parent company of the product.Final decision will be of the parent company of the product under warranty.
- Below are the general guideline for warranty execution of different products which Media House sells.
This warranty covers manufacturer defects in materials and workmanship under normal use for:
- Laptops & Computers: Hardware components (motherboard, RAM, hard drive/SSD, processor, display, keyboard, etc.)
- Printers: Internal components (print head, logic board, power supply, etc.)
✅ Covered by parent company of the product:
- Hardware malfunctions
- Factory defects
- Non-user-induced failures
❌ Not Covered by parent company of the product::
- Physical damage (cracks, dents, broken screens)
- Water or liquid damage
- Electrical damage from surges, lightning, or poor wiring
- Software corruption or malware
- Printer cartridges, toner, ink refills, or maintenance kits
- Damages due to misuse, unauthorized repairs, or negligence
- 2. Warranty Period by parent company of the product:
- Brand-New Laptops/Desktops: 12 months to 36 month from the date of purchase.
- Printers: 6 to 12 months (depending on brand)
- Refurbished Products (if applicable): 1 to 6 months, depending on product type
Note: Warranty period begins on the date of original purchase, as mentioned on the invoice.
- 3. Proof of Purchase Required
Warranty is valid only when presented with:
- A valid invoice/receipt from MEDIA HOUSE.
- Product with matching serial number
Warranty is non-transferable and applies only to the original purchaser.
- 4. Warranty Claim Process
To claim warranty:
- Contact our support team at [9824751601] or EMAIL: [helpdesk.mediehouse@gmail.com].
- Bring or ship the product to our service center.
- Provide:
- Original invoice
- Brief description of the issue
- All included accessories (power adapter, cables, etc.)
- 5. Repair / Replacement Policy
- We will inspect the product and determine whether to:
- Repair the defective part
- Replace with an equivalent product or part
- Issue a credit note (only in rare cases)
- Replaced products or parts may be new or refurbished, as per availability and parent company policy of the product.
- 6. ⏱️ Service Turnaround Time by parent company of the product:
- Average processing time: 7–14 business days
- Delays may occur based on availability of parts or manufacturer response.
- 7. ⚠️ Warranty Void If by parent company of the product:
- Product is opened, altered, or repaired by unauthorized persons
- Serial number is tampered, removed, or unreadable
- Use of incompatible accessories or software
- Product damage due to poor handling or transportation
- 8. Limitation of Liability
Our liability is strictly limited to repair or replacement under warranty terms.
We are not responsible for:
- Data loss
- Business interruptions
- Third-party service costs
We strongly recommend regular data backups.
- 9. ️ Authorized Warranty Support
All warranty repairs are handled in-house or through authorized service centers only.
For any service-related questions, please contact:
MEDIA HOUSE,
OPP.GANDHI SMRUTI BHAWAN,
NANPURA,
SURAT
Mobile:(m)9824751601,9824751700
Email : helpdesk.mediahouse@gmail.com , mediasurat99@gmail.com
Business Hours: [e.g., Mon–Sat, 10:30 AM – 8 PM]
Description
- SuperClear IPS: IPS panel technology, it ensures vibrant, true-to-life colors from every viewing angle. Whether you're immersed in intense multiplayer gaming or enjoying your favorite videos, this monitor breathes life into every detail.
- FAST REFRESH RATE: A 165Hz refresh rate delivers fluid visuals for smoother gameplay With its hyper-responsive 165Hz refresh rate, the VX3219-2K-PRO-2 provides seamless gaming and video editing experiences. Its smooth and immersive visuals lend themselves to precise aiming, allowing you to dominate in competitive gaming sessions. When every frame counts, this monitor ensures you don't miss a beat.
- CRYSTAL-CLEAR: Witness visual brilliance with the OMNI VX3219-2K-PRO-2 gaming monitor, boasting a cinematic 16:9 aspect ratio and QHD resolution, delivering twice the clarity of standard 1080p screens. Immerse yourself in distortion-free visuals for a truly captivating gaming encounters.
- FREE CLARITY: Boasting a remarkable <0.5ms (MPRT) response time, the OMNI VX3219-2K-Pro-2 gaming monitor provides gamers with a competitive edge, enabling smooth pixel transitions between colors to deliver sharp, immersive visuals with minimal ghosting.
- SAY GOODBYE TO SCREEN TEARING: Elevate your gaming experience with the OMNI VX3219A-2K-Pro-2 monitor, featuring Variable Refresh Rate technology. This synchronizes graphics card and monitor output, eliminating screen tearing and delivering fluid graphics for smooth gameplay.
- VIVID VISUALS: HDR10 takes image clarity to a whole new level, delivering enhanced dynamic range. Explore otherworldly realms, browse holiday shots, or indulge in action-packed movies brought to life with deeper contrast, richer colors, and crisper details.
- CONNECTIVITY: HDMI 2.0 ports and one DisplayPort 1.2 input, all capable of delivering astonishing refresh rates and also njoy the best of both gaming worlds within a streamlined setup.
- AMD FreeSync Premium eliminates screen tearing and reduces screen stuttering
- React Instantly : Experience better performance and smooth pixel transitions with a fast 1ms (MPRT) response time. React faster and work with precision.
General |
|
| Model Name | Viewsonic 32 inch Monitor VX3219-2K-PRO-2 |
| SKU | viewsonic-32-inch-monitor-vx3219-2k-pro-2 |
| Color | Black |
| Screen Size | 32 |
| Screen Resolution | 2560 x 1440 |
| Monitor Refresh Rate | 165 |
| Display Description | test |
| Monitor Brightness | 250 cd/m² (typ) |
| Monitor Type | IPS Technology |
| Monitor Feature | 81.28 Cm (32 |
| Monitor Response Time | 0.43ms |
| Monitor Stand Type | test |
| Monitor Bezel | test |
| Monitor Contrast Ratio | 1,200:1 (typ) |
| Monitor Color Gamut Info | DCI-P3: 95% coverage (Typ) |
| Monitor Power Type | AC 100-240V |
| Inbuilt Audio Speaker | test |
Port And Slot Features |
| Headphone Jack | 3.5mm Audio Out: 1 |
| HDMI Port | HDMI 2.1: 2 |
| Display Port | DisplayPort: 1 |
| USB Port | 2 |
| Other Port | NO |
| VGA Port | NO |
| Type C port | test port |
| Type C Charging port(Thunder Bolt) | test thunder bolt |
Connectivity Features |
Display And Audio Features |
|
| Touch Screen Status | Non Touch |
| Screen Size | 32 |
| Screen Resolution | 2560 x 1440 |
| Display Description | test |
| In Built Audio Speaker | test |
Dimensions |
| Weight | 7900 Grams |
Additional Features |
| Web Camera | test |
| Other Features | test features |
Warranty |
| Warranty | 3 Years Warranty |
| Additional Warranty | test |
