Product Warranty Guide
- ️ WARRANTY TERMS & CONDITIONS
Applicable to: Laptops, Desktop Computers, Printers and accessories
Issued by: MEDIA HOUSE, OPP.GANDHI SMRUTI BHAWAN,NANPURA, SURAT,GUJARAT.
- Media House will follow the terms and condition of the parent company of the product.Final decision will be of the parent company of the product under warranty.
- Below are the general guideline for warranty execution of different products which Media House sells.
This warranty covers manufacturer defects in materials and workmanship under normal use for:
- Laptops & Computers: Hardware components (motherboard, RAM, hard drive/SSD, processor, display, keyboard, etc.)
- Printers: Internal components (print head, logic board, power supply, etc.)
✅ Covered by parent company of the product:
- Hardware malfunctions
- Factory defects
- Non-user-induced failures
❌ Not Covered by parent company of the product::
- Physical damage (cracks, dents, broken screens)
- Water or liquid damage
- Electrical damage from surges, lightning, or poor wiring
- Software corruption or malware
- Printer cartridges, toner, ink refills, or maintenance kits
- Damages due to misuse, unauthorized repairs, or negligence
- 2. Warranty Period by parent company of the product:
- Brand-New Laptops/Desktops: 12 months to 36 month from the date of purchase.
- Printers: 6 to 12 months (depending on brand)
- Refurbished Products (if applicable): 1 to 6 months, depending on product type
Note: Warranty period begins on the date of original purchase, as mentioned on the invoice.
- 3. Proof of Purchase Required
Warranty is valid only when presented with:
- A valid invoice/receipt from MEDIA HOUSE.
- Product with matching serial number
Warranty is non-transferable and applies only to the original purchaser.
- 4. Warranty Claim Process
To claim warranty:
- Contact our support team at [9824751601] or EMAIL: [helpdesk.mediehouse@gmail.com].
- Bring or ship the product to our service center.
- Provide:
- Original invoice
- Brief description of the issue
- All included accessories (power adapter, cables, etc.)
- 5. Repair / Replacement Policy
- We will inspect the product and determine whether to:
- Repair the defective part
- Replace with an equivalent product or part
- Issue a credit note (only in rare cases)
- Replaced products or parts may be new or refurbished, as per availability and parent company policy of the product.
- 6. ⏱️ Service Turnaround Time by parent company of the product:
- Average processing time: 7–14 business days
- Delays may occur based on availability of parts or manufacturer response.
- 7. ⚠️ Warranty Void If by parent company of the product:
- Product is opened, altered, or repaired by unauthorized persons
- Serial number is tampered, removed, or unreadable
- Use of incompatible accessories or software
- Product damage due to poor handling or transportation
- 8. Limitation of Liability
Our liability is strictly limited to repair or replacement under warranty terms.
We are not responsible for:
- Data loss
- Business interruptions
- Third-party service costs
We strongly recommend regular data backups.
- 9. ️ Authorized Warranty Support
All warranty repairs are handled in-house or through authorized service centers only.
For any service-related questions, please contact:
MEDIA HOUSE,
OPP.GANDHI SMRUTI BHAWAN,
NANPURA,
SURAT
Mobile:(m)9824751601,9824751700
Email : helpdesk.mediahouse@gmail.com , mediasurat99@gmail.com
Business Hours: [e.g., Mon–Sat, 10:30 AM – 8 PM]
Description
- Simplify your work with just one cable that provides audiovisual and 65W power transfer. The eye-care technology, and various ViewMode presets cater for optimal screen performance and comfortable viewing without tearing or stuttering. Expand your workspace and experience truly seamless, ergonomic multitasking on just one screen with a VESA-compatible mount at low energy consumption.
- Ideal for Graphic Designers and Professionals: 32 inch 4K Ultra HD IPS DesignVue Color Accurate Monitor with 3840x 2160resolution, 250 nits brightness
- Sigle Cable Solution: Built-in speakers give you a complete audio and video experience. Simplify Your Work with Just One Cable which allows for a streamlined workflow and eliminates the need for dongles and plug-in attachments. USB Type-C offers seamless video, audio, and 65W power transfer.
- The monitor has a wall mount feature which makes it easy to use and decor friendly.CONNECTIVITY : HDMI 1.4 x 1, Display port x 1, 3.5mm Audio Out x 1,Wall Mount
- With the dual input port facility for HDMI and Display port, the monitor is compatible to be used a with varied range of devices and video resolutions up to 3840 x 2160 4K Ultra HD
- CONNECTIVITY : USB Type-C connectivity providing single cable solution for connectivity, Data-transfer and Charging of primary device upto 65W. With the dual input port facility for HDMI and Display port, the monitor is compatible to be used a with varied range of devices and video resolutions up to 3840x2160 4K UHD
- Stunning Ultra HD Resolution on a 16:9 Ultra-Wide Screen which elivers a more productive workflow thanks to enhanced capabilities and brings a new depth of immersion for videomaking and gaming.
General |
|
| Model Name | Viewsonic 32 inch Monitor VA3209U-4K |
| SKU | viewsonic-32-inch-monitor-va3209u-4k |
| Color | Black |
| Screen Size | 32 (81.28cm) |
| Screen Resolution | 3840 x 2160 |
| Monitor Refresh Rate | 60 |
| Monitor Brightness | 350 cd/m² (typ) |
| Monitor Type | IPS Technology |
| Monitor Feature | 81.28 Cm(32") 4K UHD 3840x 2160 Pixels HDR10 IPS Wide Monitor with Speakers, One Cable Solution 65W Charge Back USB Type-C, HDMI, Display Port,128%sRGB, Bezelless Design, Eye Care |
| Monitor Response Time | 4ms |
| Monitor Contrast Ratio | 1,000:1 (typ) |
| Monitor Color Gamut Info | NTSC: 91% size (Typ) |
| Monitor Power Type | AC 100-240V |
| Inbuilt Audio Speaker | 2.5Watts x2 |
Port And Slot Features |
| Headphone Jack | 3.5mm Audio Out: 1 |
| HDMI Port | HDMI 2.0 (with HDCP 2.2): 2 |
| Display Port | DisplayPort: 1 |
| Other Port | NO |
| VGA Port | NO |
Connectivity Features |
Display And Audio Features |
|
| Touch Screen Status | Non Touch |
| Screen Size | 32 (81.28cm) |
| Screen Resolution | 3840 x 2160 |
| In Built Audio Speaker | 2.5Watts x2 |
Dimensions |
| Weight | 7300 Grams |
Additional Features |
Warranty |
| Warranty | 3 Years Warranty |
