Product Warranty Guide
- ️ WARRANTY TERMS & CONDITIONS
Applicable to: Laptops, Desktop Computers, Printers and accessories
Issued by: MEDIA HOUSE, OPP.GANDHI SMRUTI BHAWAN,NANPURA, SURAT,GUJARAT.
- Media House will follow the terms and condition of the parent company of the product.Final decision will be of the parent company of the product under warranty.
- Below are the general guideline for warranty execution of different products which Media House sells.
This warranty covers manufacturer defects in materials and workmanship under normal use for:
- Laptops & Computers: Hardware components (motherboard, RAM, hard drive/SSD, processor, display, keyboard, etc.)
- Printers: Internal components (print head, logic board, power supply, etc.)
✅ Covered by parent company of the product:
- Hardware malfunctions
- Factory defects
- Non-user-induced failures
❌ Not Covered by parent company of the product::
- Physical damage (cracks, dents, broken screens)
- Water or liquid damage
- Electrical damage from surges, lightning, or poor wiring
- Software corruption or malware
- Printer cartridges, toner, ink refills, or maintenance kits
- Damages due to misuse, unauthorized repairs, or negligence
- 2. Warranty Period by parent company of the product:
- Brand-New Laptops/Desktops: 12 months to 36 month from the date of purchase.
- Printers: 6 to 12 months (depending on brand)
- Refurbished Products (if applicable): 1 to 6 months, depending on product type
Note: Warranty period begins on the date of original purchase, as mentioned on the invoice.
- 3. Proof of Purchase Required
Warranty is valid only when presented with:
- A valid invoice/receipt from MEDIA HOUSE.
- Product with matching serial number
Warranty is non-transferable and applies only to the original purchaser.
- 4. Warranty Claim Process
To claim warranty:
- Contact our support team at [9824751601] or EMAIL: [helpdesk.mediehouse@gmail.com].
- Bring or ship the product to our service center.
- Provide:
- Original invoice
- Brief description of the issue
- All included accessories (power adapter, cables, etc.)
- 5. Repair / Replacement Policy
- We will inspect the product and determine whether to:
- Repair the defective part
- Replace with an equivalent product or part
- Issue a credit note (only in rare cases)
- Replaced products or parts may be new or refurbished, as per availability and parent company policy of the product.
- 6. ⏱️ Service Turnaround Time by parent company of the product:
- Average processing time: 7–14 business days
- Delays may occur based on availability of parts or manufacturer response.
- 7. ⚠️ Warranty Void If by parent company of the product:
- Product is opened, altered, or repaired by unauthorized persons
- Serial number is tampered, removed, or unreadable
- Use of incompatible accessories or software
- Product damage due to poor handling or transportation
- 8. Limitation of Liability
Our liability is strictly limited to repair or replacement under warranty terms.
We are not responsible for:
- Data loss
- Business interruptions
- Third-party service costs
We strongly recommend regular data backups.
- 9. ️ Authorized Warranty Support
All warranty repairs are handled in-house or through authorized service centers only.
For any service-related questions, please contact:
MEDIA HOUSE,
OPP.GANDHI SMRUTI BHAWAN,
NANPURA,
SURAT
Mobile:(m)9824751601,9824751700
Email : helpdesk.mediahouse@gmail.com , mediasurat99@gmail.com
Business Hours: [e.g., Mon–Sat, 10:30 AM – 8 PM]
Description
- [Immersive 32″ Full HD IPS Display]: The 31.5″ (80 cm) SuperClear IPS panel delivers Full HD 1920 × 1080 resolution with wide 178° viewing angles and a sleek 3‑side borderless design
- [Stable & Smooth Viewing with 75 Hz VRR]: A native 75 Hz refresh rate combined with Variable Refresh Rate (adaptive sync) reduces screen tearing and stuttering for seamless visuals during fast-paced action
- [Vibrant Contrast & Color Accuracy]: Features a 1,200:1 static contrast ratio and 50M:1 dynamic contrast, with 250 cd/m² brightness and 104% sRGB coverage delivering rich, true-to-life
- [Fast 4 ms Response Time]: Delivers crisp, blur-free visuals for everyday use, casual gaming
- [Built-in Dual Audio]: Equipped with dual 2.5 W stereo speakers, offering convenient on-screen audio without needing external speakers
- [Versatile Connectivity & Preset Modes]: Includes HDMI 1.4, VGA, and 3.5 mm audio-out ports, plus ViewMode presets—Game, Movie, Web, Text, and Mono—for optimized viewing in different scenarios
- [Ergonomic & Secure Design]: Tilt adjustable from –5° to +20°, with VESA 100 × 100 mm compatibility
- [Package Contents]: Includes the VA3209‑MH monitor, HDMI cable, AC/DC adapter, quick start guide.
General |
|
| Model Name | Viewsonic 32 inch Monitor VA3209-MH |
| SKU | viewsonic-32-inch-monitor-va3209-mh |
| Color | Black |
| Screen Size | 32 |
| Screen Resolution | 1920 x 1080 |
| Monitor Refresh Rate | 75 |
| Monitor Brightness | 250 cd/m² (typ) |
| Monitor Type | IPS Technology |
| Monitor Feature | 81.28Cm (32") FHD Monitor with Speakers IPS FreeSync |75Hz Refresh Rate, 4ms Response time|3-Side Borderless | HDMI | Wall Mount | Eye-Care | Flicker Free | 104% sRGB |
| Monitor Response Time | 4ms |
| Monitor Stand Type | Tilt adjustable from –5° to +20°, with VESA 100 × 100 mm compatibility |
| Monitor Contrast Ratio | 1,200:1 (typ) |
| Monitor Color Gamut Info | NTSC: 72% size (Typ) |
| Monitor Power Type | AC 100-240V |
| Inbuilt Audio Speaker | 2.5Watts x2 |
Port And Slot Features |
| Headphone Jack | 3.5mm Audio Out: 1 |
| HDMI Port | HDMI 1.4: 1 |
| Display Port | NO |
| Other Port | NO |
| VGA Port | NO |
Connectivity Features |
Display And Audio Features |
|
| Touch Screen Status | Non Touch |
| Screen Size | 32 |
| Screen Resolution | 1920 x 1080 |
| In Built Audio Speaker | 2.5Watts x2 |
Dimensions |
| Weight | 7.3 Kilograms |
Additional Features |
Warranty |
| Warranty | 3 Years Manufacturer Warranty |
