Product Warranty Guide
- ️ WARRANTY TERMS & CONDITIONS
Applicable to: Laptops, Desktop Computers, Printers and accessories
Issued by: MEDIA HOUSE, OPP.GANDHI SMRUTI BHAWAN,NANPURA, SURAT,GUJARAT.
- Media House will follow the terms and condition of the parent company of the product.Final decision will be of the parent company of the product under warranty.
- Below are the general guideline for warranty execution of different products which Media House sells.
This warranty covers manufacturer defects in materials and workmanship under normal use for:
- Laptops & Computers: Hardware components (motherboard, RAM, hard drive/SSD, processor, display, keyboard, etc.)
- Printers: Internal components (print head, logic board, power supply, etc.)
✅ Covered by parent company of the product:
- Hardware malfunctions
- Factory defects
- Non-user-induced failures
❌ Not Covered by parent company of the product::
- Physical damage (cracks, dents, broken screens)
- Water or liquid damage
- Electrical damage from surges, lightning, or poor wiring
- Software corruption or malware
- Printer cartridges, toner, ink refills, or maintenance kits
- Damages due to misuse, unauthorized repairs, or negligence
- 2. Warranty Period by parent company of the product:
- Brand-New Laptops/Desktops: 12 months to 36 month from the date of purchase.
- Printers: 6 to 12 months (depending on brand)
- Refurbished Products (if applicable): 1 to 6 months, depending on product type
Note: Warranty period begins on the date of original purchase, as mentioned on the invoice.
- 3. Proof of Purchase Required
Warranty is valid only when presented with:
- A valid invoice/receipt from MEDIA HOUSE.
- Product with matching serial number
Warranty is non-transferable and applies only to the original purchaser.
- 4. Warranty Claim Process
To claim warranty:
- Contact our support team at [9824751601] or EMAIL: [helpdesk.mediehouse@gmail.com].
- Bring or ship the product to our service center.
- Provide:
- Original invoice
- Brief description of the issue
- All included accessories (power adapter, cables, etc.)
- 5. Repair / Replacement Policy
- We will inspect the product and determine whether to:
- Repair the defective part
- Replace with an equivalent product or part
- Issue a credit note (only in rare cases)
- Replaced products or parts may be new or refurbished, as per availability and parent company policy of the product.
- 6. ⏱️ Service Turnaround Time by parent company of the product:
- Average processing time: 7–14 business days
- Delays may occur based on availability of parts or manufacturer response.
- 7. ⚠️ Warranty Void If by parent company of the product:
- Product is opened, altered, or repaired by unauthorized persons
- Serial number is tampered, removed, or unreadable
- Use of incompatible accessories or software
- Product damage due to poor handling or transportation
- 8. Limitation of Liability
Our liability is strictly limited to repair or replacement under warranty terms.
We are not responsible for:
- Data loss
- Business interruptions
- Third-party service costs
We strongly recommend regular data backups.
- 9. ️ Authorized Warranty Support
All warranty repairs are handled in-house or through authorized service centers only.
For any service-related questions, please contact:
MEDIA HOUSE,
OPP.GANDHI SMRUTI BHAWAN,
NANPURA,
SURAT
Mobile:(m)9824751601,9824751700
Email : helpdesk.mediahouse@gmail.com , mediasurat99@gmail.com
Business Hours: [e.g., Mon–Sat, 10:30 AM – 8 PM]
Description
- [Crystal-Clear 4K UHD Resolution]: The 32″ (31.5″ viewable) VA panel boasts 3840 × 2160 resolution, delivering four times the detail of Full HD. Ideal for multitasking or detailed work in business and home environments. Includes 100 × 100 mm VESA mount compatibility and maintains low power consumption
- [Deep Contrast & HDR10 Visuals]: With a 3,000:1 static contrast ratio and HDR10 support, this display delivers deeper blacks, brighter highlights, and richer colors—perfect for immersive viewing
- [Vivid Image Quality]: 300 cd/m² brightness, 104% sRGB coverage (72% NTSC), 178° viewing angles, and 8-bit true color reproduction
- [Efficient 4 ms Response & Flicker-Free Eye Care]: Fast 4 ms (typical GTG) response, flicker-free backlighting, and low blue light filter help reduce eye strain during extended use
- [Flexible Connectivity with Audio]: Features 2 × HDMI 2.0 (HDCP 2.2), 1 × DisplayPort 1.4, and 3.5 mm audio-out port. Includes dual 2.5 W built-in speakers for convenient multimedia playback
- [Sleek, Secure Design & Ergonomics]: Ultra-slim, 3-side borderless design with anti-glare 3H coating. Offers tilt adjustment (–5° to +20°), Kensington lock slot, and VESA 100 × 100 mm mounting
- [Eco-Smart Power Consumption]: Typical power use is 40 W, max 42 W; switches to 25–33 W in Eco Mode and drops below 0.5 W in standby—adding energy savings without compromising quality
- [Package Contents]: Includes VA3208-4K-MHD monitor, HDMI cable (v2.0), AC/DC adapter, quick start guide, and appropriate power plug(s).
General |
|
| Model Name | Viewsonic 32 inch Monitor VA3208-4K-MHD |
| SKU | viewsonic-32-inch-monitor-va3208-4k-mhd |
| Color | Black |
| Screen Size | 32 |
| Screen Resolution | 3840 x 2160 |
| Monitor Refresh Rate | 60 |
| Monitor Brightness | 300 cd/m² (typ) |
| Monitor Type | VA Technology |
| Monitor Feature | 32 Inch 4K UHD 3840x 2160 with Built-in Speakers, HDR10, sRGB 104%, Eye ProTech, SuperClear VA Panel, HDMI and DisplayPort |
| Monitor Response Time | 4ms |
| Monitor Contrast Ratio | 3,000:1 (typ) |
| Monitor Color Gamut Info | NTSC: 72% size (Typ) |
| Monitor Power Type | AC 100-240V |
| Inbuilt Audio Speaker | 2.5Watts x2 |
Port And Slot Features |
| Headphone Jack | 3.5mm Audio Out: 1 |
| HDMI Port | HDMI 2.0 (with HDCP 2.2): 2 |
| Display Port | DisplayPort: 1 |
| USB Port | 3 |
| Other Port | NO |
| VGA Port | NO |
Connectivity Features |
Display And Audio Features |
|
| Touch Screen Status | Non Touch |
| Screen Size | 32 |
| Screen Resolution | 3840 x 2160 |
| In Built Audio Speaker | 2.5Watts x2 |
Dimensions |
| Weight | 6.8 Kilograms |
Additional Features |
Warranty |
| Warranty | 3 Years Warranty |
