Product Warranty Guide
- ️ WARRANTY TERMS & CONDITIONS
Applicable to: Laptops, Desktop Computers, Printers and accessories
Issued by: MEDIA HOUSE, OPP.GANDHI SMRUTI BHAWAN,NANPURA, SURAT,GUJARAT.
- Media House will follow the terms and condition of the parent company of the product.Final decision will be of the parent company of the product under warranty.
- Below are the general guideline for warranty execution of different products which Media House sells.
This warranty covers manufacturer defects in materials and workmanship under normal use for:
- Laptops & Computers: Hardware components (motherboard, RAM, hard drive/SSD, processor, display, keyboard, etc.)
- Printers: Internal components (print head, logic board, power supply, etc.)
✅ Covered by parent company of the product:
- Hardware malfunctions
- Factory defects
- Non-user-induced failures
❌ Not Covered by parent company of the product::
- Physical damage (cracks, dents, broken screens)
- Water or liquid damage
- Electrical damage from surges, lightning, or poor wiring
- Software corruption or malware
- Printer cartridges, toner, ink refills, or maintenance kits
- Damages due to misuse, unauthorized repairs, or negligence
- 2. Warranty Period by parent company of the product:
- Brand-New Laptops/Desktops: 12 months to 36 month from the date of purchase.
- Printers: 6 to 12 months (depending on brand)
- Refurbished Products (if applicable): 1 to 6 months, depending on product type
Note: Warranty period begins on the date of original purchase, as mentioned on the invoice.
- 3. Proof of Purchase Required
Warranty is valid only when presented with:
- A valid invoice/receipt from MEDIA HOUSE.
- Product with matching serial number
Warranty is non-transferable and applies only to the original purchaser.
- 4. Warranty Claim Process
To claim warranty:
- Contact our support team at [9824751601] or EMAIL: [helpdesk.mediehouse@gmail.com].
- Bring or ship the product to our service center.
- Provide:
- Original invoice
- Brief description of the issue
- All included accessories (power adapter, cables, etc.)
- 5. Repair / Replacement Policy
- We will inspect the product and determine whether to:
- Repair the defective part
- Replace with an equivalent product or part
- Issue a credit note (only in rare cases)
- Replaced products or parts may be new or refurbished, as per availability and parent company policy of the product.
- 6. ⏱️ Service Turnaround Time by parent company of the product:
- Average processing time: 7–14 business days
- Delays may occur based on availability of parts or manufacturer response.
- 7. ⚠️ Warranty Void If by parent company of the product:
- Product is opened, altered, or repaired by unauthorized persons
- Serial number is tampered, removed, or unreadable
- Use of incompatible accessories or software
- Product damage due to poor handling or transportation
- 8. Limitation of Liability
Our liability is strictly limited to repair or replacement under warranty terms.
We are not responsible for:
- Data loss
- Business interruptions
- Third-party service costs
We strongly recommend regular data backups.
- 9. ️ Authorized Warranty Support
All warranty repairs are handled in-house or through authorized service centers only.
For any service-related questions, please contact:
MEDIA HOUSE,
OPP.GANDHI SMRUTI BHAWAN,
NANPURA,
SURAT
Mobile:(m)9824751601,9824751700
Email : helpdesk.mediahouse@gmail.com , mediasurat99@gmail.com
Business Hours: [e.g., Mon–Sat, 10:30 AM – 8 PM]
Description
- 29" monitor with WFHD2560 x 1080 resolution, 21:9 aspect ratio, and SuperClear IPS panel. And with SuperClear IPS technology, this monitor delivers the same image quality whether you are looking at the screen from above, below, the front, or the side.
- WFHD and a 21:9 aspect ratio : More detailed images and extra resolution makes multitasking more enjoyable and efficient. Featuring WFHD 2560 x 1080 resolution, which provides more onscreen space than a Full HD monitor of the same size. In addition, an ultra-wide 21:9 aspect ratio makes games and movies more immersive than ever.
- HDR 10 & DCR 80M:1 : HDR10 High Dynamic Range, so color, brightness, and contrast are more defined and exceed the capabilities of ordinary SDR monitors.
- Powerful Sound : This monitor is integrated with dual 2-watt stereo speakers. When paired with incredible screen performance, the combination provides complete multi-sensory immersion.
- Borderless Design : Three side Borderless Design provides sleeker look that delivers aesthetic and seamless multi-monitor capabilities (29") Ultra-Wide Monitor | IPS
General |
|
| Model Name | Viewsonic 29 inch Monitor VA2932-MHD |
| SKU | viewsonic-29-inch-monitor-va2932-mhd |
| Color | Black |
| Screen Size | 28.7 Inches |
| Screen Resolution | 2560 x 1080 Pixels |
| Monitor Refresh Rate | 75 Hz |
| Display Description | (29") Ultra-Wide Monitor | IPS |
| Monitor Brightness | 250 |
| Monitor Type | ULTRA WIDE |
| Monitor Feature | (29") Ultra-Wide Monitor | IPS | WFHD | HDR10 | Adaptive Sync | sRGB -120% | 21:9 Ratio| Eye Care |DCR 80M:1 | Speaker |3Side Bezel Less |
| Monitor Response Time | 4ms |
| Monitor Stand Type | Tilt Adjustment |
| Monitor Bezel | IPS |
| Monitor Contrast Ratio | 1000:1 |
| Monitor Color Gamut Info | sRGB -120% |
| Monitor Power Type | Eco Mode (Conserve): 20W Eco Mode (optimized): 24W Consumption (typical): 27W Consumption (max): 30W Voltage: AC 100-240V Stand-by: 0.5W Power Supply: Internal Power Supply |
| Inbuilt Audio Speaker | 2Watts x2 |
Port And Slot Features |
| Headphone Jack | 1 |
| HDMI Port | 2 |
| Display Port | 1 |
| USB Port | NO |
| Other Port | NO |
| VGA Port | NO |
| Type C port | NO |
| Type C Charging port(Thunder Bolt) | NO |
Connectivity Features |
Display And Audio Features |
|
| Touch Screen Status | Non Touch |
| Screen Size | 28.7 Inches |
| Screen Resolution | 2560 x 1080 Pixels |
| Display Description | (29") Ultra-Wide Monitor | IPS |
| In Built Audio Speaker | 2Watts x2 |
Dimensions |
| Weight | 4300 Grams |
Additional Features |
| Other Features | NO |
Warranty |
| Warranty | 3 Year Manufacturer Warranty |
