Product Warranty Guide
- ️ WARRANTY TERMS & CONDITIONS
Applicable to: Laptops, Desktop Computers, Printers and accessories
Issued by: MEDIA HOUSE, OPP.GANDHI SMRUTI BHAWAN,NANPURA, SURAT,GUJARAT.
- Media House will follow the terms and condition of the parent company of the product.Final decision will be of the parent company of the product under warranty.
- Below are the general guideline for warranty execution of different products which Media House sells.
This warranty covers manufacturer defects in materials and workmanship under normal use for:
- Laptops & Computers: Hardware components (motherboard, RAM, hard drive/SSD, processor, display, keyboard, etc.)
- Printers: Internal components (print head, logic board, power supply, etc.)
✅ Covered by parent company of the product:
- Hardware malfunctions
- Factory defects
- Non-user-induced failures
❌ Not Covered by parent company of the product::
- Physical damage (cracks, dents, broken screens)
- Water or liquid damage
- Electrical damage from surges, lightning, or poor wiring
- Software corruption or malware
- Printer cartridges, toner, ink refills, or maintenance kits
- Damages due to misuse, unauthorized repairs, or negligence
- 2. Warranty Period by parent company of the product:
- Brand-New Laptops/Desktops: 12 months to 36 month from the date of purchase.
- Printers: 6 to 12 months (depending on brand)
- Refurbished Products (if applicable): 1 to 6 months, depending on product type
Note: Warranty period begins on the date of original purchase, as mentioned on the invoice.
- 3. Proof of Purchase Required
Warranty is valid only when presented with:
- A valid invoice/receipt from MEDIA HOUSE.
- Product with matching serial number
Warranty is non-transferable and applies only to the original purchaser.
- 4. Warranty Claim Process
To claim warranty:
- Contact our support team at [9824751601] or EMAIL: [helpdesk.mediehouse@gmail.com].
- Bring or ship the product to our service center.
- Provide:
- Original invoice
- Brief description of the issue
- All included accessories (power adapter, cables, etc.)
- 5. Repair / Replacement Policy
- We will inspect the product and determine whether to:
- Repair the defective part
- Replace with an equivalent product or part
- Issue a credit note (only in rare cases)
- Replaced products or parts may be new or refurbished, as per availability and parent company policy of the product.
- 6. ⏱️ Service Turnaround Time by parent company of the product:
- Average processing time: 7–14 business days
- Delays may occur based on availability of parts or manufacturer response.
- 7. ⚠️ Warranty Void If by parent company of the product:
- Product is opened, altered, or repaired by unauthorized persons
- Serial number is tampered, removed, or unreadable
- Use of incompatible accessories or software
- Product damage due to poor handling or transportation
- 8. Limitation of Liability
Our liability is strictly limited to repair or replacement under warranty terms.
We are not responsible for:
- Data loss
- Business interruptions
- Third-party service costs
We strongly recommend regular data backups.
- 9. ️ Authorized Warranty Support
All warranty repairs are handled in-house or through authorized service centers only.
For any service-related questions, please contact:
MEDIA HOUSE,
OPP.GANDHI SMRUTI BHAWAN,
NANPURA,
SURAT
Mobile:(m)9824751601,9824751700
Email : helpdesk.mediahouse@gmail.com , mediasurat99@gmail.com
Business Hours: [e.g., Mon–Sat, 10:30 AM – 8 PM]
Description
- Precise & Beautiful Color: Designers depend on color accuracy. The VP2768a covers 100% sRGB and Rec.709 wide color gamut to meet industry-standard and produce color precisely. You can see more realistic, vivid, and accurate results from different production lines and show color at the same levels.
- REDUCE CABLE CLUTTER: The VP2768a replaces your docking station. Connect your Ethernet cable directly into your monitor and use a single USB-C cable for data, audio, video and 90W charging
- PREMIUM MONITOR: This QHD (2560x1440p) advanced ergonomic, 60Hz IPS monitor deliver lifelike colors perfect for office, graphic design, photographers and more
- EXCEPTIONAL COLOR ACCURACY: Enjoy 100% sRGB, EBU, SMPTE-C, Rec. 709, DICOM-SIM color uniformity, Delta E<2 accuracy and a gorgeous palette of 4.39 trillion colors for the exact color you're looking for every time
- HARDWARE CALIBRATION: Quick and easy calibration ensures that the color displayed perfectly matches the original file (calibration kit sold separately)
General |
|
| Model Name | Viewsonic 27 inch Monitor VP2768A |
| SKU | viewsonic-27-inch-monitor-vp2768a |
| Color | Black |
| Screen Size | 27 |
| Screen Resolution | 2560 x 1440 |
| Monitor Refresh Rate | 60 |
| Monitor Brightness | 350 cd/m² (typ) |
| Monitor Type | IPS Technology |
| Monitor Feature | Colorpro Professional 2K QHD IPS Monitor for Photography, Graphic Design, Delta-E,100% sRGB, Advance Ergonomics, Type-C 65W Charge Back, HDMI, DP, 113% sRGB |
| Monitor Response Time | 5ms |
| Monitor Stand Type | Height Adjust (mm): 130 Swivel: 120º Tilt (Forward/Back): -5º / 21º Pivot (Right/Left): 90º / 90º |
| Monitor Contrast Ratio | 1,000:1 (typ) |
| Monitor Color Gamut Info | Adobe RGB: 84% size / 78% coverage (Typ) |
| Monitor Power Type | 12 Volts |
Port And Slot Features |
| Headphone Jack | 3.5mm Audio Out: 1 |
| HDMI Port | HDMI 1.4: 2 |
| Display Port | DisplayPort: 1 DisplayPort Out: 1 |
| USB Port | USB 3.2 Type A Down Stream: 2 |
| Other Port | USB 3.2 Type B Up Stream: 1 |
| VGA Port | NO |
| Type C port | USB 3.2 Type C Up Stream; DisplayPort Alt mode : 1 (90W power charger) |
Connectivity Features |
Display And Audio Features |
|
| Touch Screen Status | Non Touch |
| Screen Size | 27 |
| Screen Resolution | 2560 x 1440 |
Dimensions |
| Weight | 15.17 Pounds |
Additional Features |
Warranty |
| Warranty | 3 Years Manufacturer Warranty |
