Product Warranty Guide
- ️ WARRANTY TERMS & CONDITIONS
Applicable to: Laptops, Desktop Computers, Printers and accessories
Issued by: MEDIA HOUSE, OPP.GANDHI SMRUTI BHAWAN,NANPURA, SURAT,GUJARAT.
- Media House will follow the terms and condition of the parent company of the product.Final decision will be of the parent company of the product under warranty.
- Below are the general guideline for warranty execution of different products which Media House sells.
This warranty covers manufacturer defects in materials and workmanship under normal use for:
- Laptops & Computers: Hardware components (motherboard, RAM, hard drive/SSD, processor, display, keyboard, etc.)
- Printers: Internal components (print head, logic board, power supply, etc.)
✅ Covered by parent company of the product:
- Hardware malfunctions
- Factory defects
- Non-user-induced failures
❌ Not Covered by parent company of the product::
- Physical damage (cracks, dents, broken screens)
- Water or liquid damage
- Electrical damage from surges, lightning, or poor wiring
- Software corruption or malware
- Printer cartridges, toner, ink refills, or maintenance kits
- Damages due to misuse, unauthorized repairs, or negligence
- 2. Warranty Period by parent company of the product:
- Brand-New Laptops/Desktops: 12 months to 36 month from the date of purchase.
- Printers: 6 to 12 months (depending on brand)
- Refurbished Products (if applicable): 1 to 6 months, depending on product type
Note: Warranty period begins on the date of original purchase, as mentioned on the invoice.
- 3. Proof of Purchase Required
Warranty is valid only when presented with:
- A valid invoice/receipt from MEDIA HOUSE.
- Product with matching serial number
Warranty is non-transferable and applies only to the original purchaser.
- 4. Warranty Claim Process
To claim warranty:
- Contact our support team at [9824751601] or EMAIL: [helpdesk.mediehouse@gmail.com].
- Bring or ship the product to our service center.
- Provide:
- Original invoice
- Brief description of the issue
- All included accessories (power adapter, cables, etc.)
- 5. Repair / Replacement Policy
- We will inspect the product and determine whether to:
- Repair the defective part
- Replace with an equivalent product or part
- Issue a credit note (only in rare cases)
- Replaced products or parts may be new or refurbished, as per availability and parent company policy of the product.
- 6. ⏱️ Service Turnaround Time by parent company of the product:
- Average processing time: 7–14 business days
- Delays may occur based on availability of parts or manufacturer response.
- 7. ⚠️ Warranty Void If by parent company of the product:
- Product is opened, altered, or repaired by unauthorized persons
- Serial number is tampered, removed, or unreadable
- Use of incompatible accessories or software
- Product damage due to poor handling or transportation
- 8. Limitation of Liability
Our liability is strictly limited to repair or replacement under warranty terms.
We are not responsible for:
- Data loss
- Business interruptions
- Third-party service costs
We strongly recommend regular data backups.
- 9. ️ Authorized Warranty Support
All warranty repairs are handled in-house or through authorized service centers only.
For any service-related questions, please contact:
MEDIA HOUSE,
OPP.GANDHI SMRUTI BHAWAN,
NANPURA,
SURAT
Mobile:(m)9824751601,9824751700
Email : helpdesk.mediahouse@gmail.com , mediasurat99@gmail.com
Business Hours: [e.g., Mon–Sat, 10:30 AM – 8 PM]
Description
- Simplify your work with just one cable that provides audiovisual and 65W power transfer. The eye-care technology, and various ViewMode presets cater for optimal screen performance and comfortable viewing without tearing or stuttering.
- Simplify Your Work with Just One Cable : The VA2709U-4K allows for a streamlined workflow and eliminates the need for dongles and plug-in attachments. USB Type-C offers seamless video, audio, and 65W power transfer.
- Extraordinary Wide-Angle Vision : Enjoy vivid colors with consistent brightness and amazing accuracy no matter the vantage point. SuperClear IPS monitor features ultra-wide 178-degree vertical and horizontal viewing angles that deliver the same image quality with true color accuracy and consistency from screen to print.
- Superb High-Definition Clarity : This 27” diagonal screen with 4K UHD delivers four-times what your current FHD 1080p set can display, benefiting detail-minded professionals.
- HDR10 : Compatible with the industry-standard HDR10 High Dynamic Range, this monitor delivers highly defined color, brightness, and contrast greatly exceeding the capabilities of ordinary SDR products.
- Connection Flexibility : Display Port / USB-C / HDMI
- Build-in Speakers : Integrated with dual 2.5-watt stereo speakers as well as incredible screen performance, this monitor provides complete multi-sensory immersion.
- Borderless Design for Seamless Viewing : Break free from bulky bezels. The multi-monitor capabilities are housed within a 3-side borderless screen that offers a clean aesthetic.
- Relieve your Eyes from Strain : Reduce your eye strain and keep your eyes feeling fresh. Flicker-Free technology and a Blue Light Filter eliminate screen flickering from extended viewing periods.
General |
|
| Model Name | Viewsonic 27 inch Monitor VA2709U-4K |
| SKU | viewsonic-27-inch-monitor-va2709u-4k |
| Color | Black |
| Screen Size | 27 Inches |
| Screen Resolution | 3840 x 2160 Pixels |
| Monitor Refresh Rate | 60Hz |
| Display Description | (27") SuperClear IPS 4k UHD Monitor |
| Monitor Brightness | 250 |
| Monitor Type | FLAT |
| Monitor Feature | (27") SuperClear IPS 4k UHD Monitor | Single Cable Solution | 65W Laptop Charge Back |
| Monitor Response Time | 4ms |
| Monitor Stand Type | Tilt Adjustment |
| Monitor Bezel | SuperClear IPS 4k UHD Monitor |
| Monitor Contrast Ratio | 1,000:1 |
| Monitor Color Gamut Info | sRGB: 104% |
| Monitor Power Type | Eco Mode (Conserve): 22W Eco Mode (optimized): 27W Consumption (typical): 32W Consumption (max): 33W Voltage: AC 100-240V Stand-by: 0.5W Power Supply: Internal Power Supply |
| Inbuilt Audio Speaker | 2.5Watts x2 |
Port And Slot Features |
| Headphone Jack | 1 |
| HDMI Port | 2 |
| Display Port | 1 |
| USB Port | NO |
| Other Port | NO |
| VGA Port | NO |
| Type C port | NO |
| Type C Charging port(Thunder Bolt) | 1 |
Connectivity Features |
Display And Audio Features |
|
| Touch Screen Status | Non Touch |
| Screen Size | 27 Inches |
| Screen Resolution | 3840 x 2160 Pixels |
| Display Description | (27") SuperClear IPS 4k UHD Monitor |
| In Built Audio Speaker | 2.5Watts x2 |
Dimensions |
| Weight | 3000 Grams |
Additional Features |
Warranty |
| Warranty | 3 Year Manufacturer Warranty |
