Product Warranty Guide
- ️ WARRANTY TERMS & CONDITIONS
Applicable to: Laptops, Desktop Computers, Printers and accessories
Issued by: MEDIA HOUSE, OPP.GANDHI SMRUTI BHAWAN,NANPURA, SURAT,GUJARAT.
- Media House will follow the terms and condition of the parent company of the product.Final decision will be of the parent company of the product under warranty.
- Below are the general guideline for warranty execution of different products which Media House sells.
This warranty covers manufacturer defects in materials and workmanship under normal use for:
- Laptops & Computers: Hardware components (motherboard, RAM, hard drive/SSD, processor, display, keyboard, etc.)
- Printers: Internal components (print head, logic board, power supply, etc.)
✅ Covered by parent company of the product:
- Hardware malfunctions
- Factory defects
- Non-user-induced failures
❌ Not Covered by parent company of the product::
- Physical damage (cracks, dents, broken screens)
- Water or liquid damage
- Electrical damage from surges, lightning, or poor wiring
- Software corruption or malware
- Printer cartridges, toner, ink refills, or maintenance kits
- Damages due to misuse, unauthorized repairs, or negligence
- 2. Warranty Period by parent company of the product:
- Brand-New Laptops/Desktops: 12 months to 36 month from the date of purchase.
- Printers: 6 to 12 months (depending on brand)
- Refurbished Products (if applicable): 1 to 6 months, depending on product type
Note: Warranty period begins on the date of original purchase, as mentioned on the invoice.
- 3. Proof of Purchase Required
Warranty is valid only when presented with:
- A valid invoice/receipt from MEDIA HOUSE.
- Product with matching serial number
Warranty is non-transferable and applies only to the original purchaser.
- 4. Warranty Claim Process
To claim warranty:
- Contact our support team at [9824751601] or EMAIL: [helpdesk.mediehouse@gmail.com].
- Bring or ship the product to our service center.
- Provide:
- Original invoice
- Brief description of the issue
- All included accessories (power adapter, cables, etc.)
- 5. Repair / Replacement Policy
- We will inspect the product and determine whether to:
- Repair the defective part
- Replace with an equivalent product or part
- Issue a credit note (only in rare cases)
- Replaced products or parts may be new or refurbished, as per availability and parent company policy of the product.
- 6. ⏱️ Service Turnaround Time by parent company of the product:
- Average processing time: 7–14 business days
- Delays may occur based on availability of parts or manufacturer response.
- 7. ⚠️ Warranty Void If by parent company of the product:
- Product is opened, altered, or repaired by unauthorized persons
- Serial number is tampered, removed, or unreadable
- Use of incompatible accessories or software
- Product damage due to poor handling or transportation
- 8. Limitation of Liability
Our liability is strictly limited to repair or replacement under warranty terms.
We are not responsible for:
- Data loss
- Business interruptions
- Third-party service costs
We strongly recommend regular data backups.
- 9. ️ Authorized Warranty Support
All warranty repairs are handled in-house or through authorized service centers only.
For any service-related questions, please contact:
MEDIA HOUSE,
OPP.GANDHI SMRUTI BHAWAN,
NANPURA,
SURAT
Mobile:(m)9824751601,9824751700
Email : helpdesk.mediahouse@gmail.com , mediasurat99@gmail.com
Business Hours: [e.g., Mon–Sat, 10:30 AM – 8 PM]
Description
- [Ultra-High Clarity with 4K UHD Resolution]: Experience stunning details and lifelike visuals with 4K Ultra HD (3840 x 2160) resolution, offering four times the clarity of Full HD. Perfect for detail-minded professionals, this monitor allows you to expand your workspace and seamlessly multitask on a single screen with a VESA-compatible mount at low power consumption.
- [SuperClear IPS Technology]: Enjoy vivid colors, consistent brightness, and amazing accuracy no matter the vantage point. SuperClear IPS monitor features ultra-wide 178-degree vertical and horizontal viewing angles that deliver the same image quality with true color accuracy and consistency from screen to print.
- [HDR10 for Enhanced Visual Experience]: Enjoy stunning image quality with HDR10 technology, delivering deeper contrasts, brighter highlights, and a wider range of vibrant colors. Support for up to 10-bit color depth allows for over a billion color variations. this monitor ensures lifelike visuals that bring your content to life, perfect for movies, gaming, and professional use.
- [Versatile Connectivity with Built-in Audio]: Equipped with 2 x HDMI 2.0 (with HDCP 2.2), 1 x DisplayPort 1.2, and a 3.5mm audio-out port, this monitor offers seamless compatibility with PCs, Macs, and other devices. Enjoy an enhanced multimedia experience with built-in 2W dual stereo speakers, delivering clear and immersive sound directly from the monitor.wide range of devices.
- [Comprehensive Eye Care with Eye ProTech+]: Equipped with Flicker-Free technology and a Low Blue Light filter to reduce eye strain, ensuring comfortable long hours of use.
- [Modern Frameless Design]: A sleek, borderless design maximizes screen space and complements any workspace with a minimalist aesthetic.
- [Preset Color Modes for Every Task]: ViewMode offers Game, Movie, Web, Text, and Mono presets, optimizing color, brightness, and contrast for specific applications.
- [Package Contents]: VA2708-4K-MHD x1, HDMI Cable (v2.0) x1, AC/DC Adapter x1, Quick Start Guide x1, Power plug x1
- [Warranty]: 3 Years Standard On-site Manufacturer Warranty
- [Dimensions & Power]: Power Consumption: Typical - 28W, Max - 33W, Eco Mode (Conserve) - 21W, Stand-by - 0.5W | Dimensions: Physical (mm): 613.19 x 449.89 x 190, Net (kg): 4.1 | VESA Compatible: 75 x 75 mm |
General |
|
| Model Name | Viewsonic 27 inch Monitor VA2708-4K-MHD |
| SKU | viewsonic-27-inch-monitor-va2708-4k-mhd |
| Color | Black |
| Screen Size | 27 Inches |
| Screen Resolution | 4K UHD 2160p,3840 x 2160 Pixels |
| Monitor Refresh Rate | 60 Hz |
| Display Description | 27-inch (68.58cm) 4K UHD Monitor, SuperClear® IPS |
| Monitor Brightness | 250 |
| Monitor Type | FLAT |
| Monitor Feature | 27-inch (68.58cm) 4K UHD Monitor, SuperClear® IPS, HDR10, sRGB 104%, 1.07B Colors, Dual Speakers |
| Monitor Response Time | 4ms |
| Monitor Stand Type | Tilt Adjustment |
| Monitor Bezel | 4K UHD Monitor, SuperClear® IPS |
| Monitor Contrast Ratio | 1200:1 |
| Monitor Color Gamut Info | sRGB 104% |
| Monitor Power Type | Eco Mode (Conserve): 21W Eco Mode (optimized): 26W Consumption (typical): 28W Consumption (max): 33W Voltage: AC 100-240V Stand-by: 0.5W Power Supply: External Power Adaptor |
| Inbuilt Audio Speaker | 2Watts x2 |
Port And Slot Features |
| Headphone Jack | 1 |
| HDMI Port | 2 |
| Display Port | 1 |
| USB Port | NO |
| Other Port | NO |
| VGA Port | NO |
| Type C port | NO |
| Type C Charging port(Thunder Bolt) | NO |
Connectivity Features |
Display And Audio Features |
|
| Touch Screen Status | Non Touch |
| Screen Size | 27 Inches |
| Screen Resolution | 4K UHD 2160p,3840 x 2160 Pixels |
| Display Description | 27-inch (68.58cm) 4K UHD Monitor, SuperClear® IPS |
| In Built Audio Speaker | 2Watts x2 |
Dimensions |
| Weight | 4200 Grams |
Additional Features |
Warranty |
| Warranty | 3 Year Manufacturer Warranty |
