Product Warranty Guide
- ️ WARRANTY TERMS & CONDITIONS
Applicable to: Laptops, Desktop Computers, Printers and accessories
Issued by: MEDIA HOUSE, OPP.GANDHI SMRUTI BHAWAN,NANPURA, SURAT,GUJARAT.
- Media House will follow the terms and condition of the parent company of the product.Final decision will be of the parent company of the product under warranty.
- Below are the general guideline for warranty execution of different products which Media House sells.
This warranty covers manufacturer defects in materials and workmanship under normal use for:
- Laptops & Computers: Hardware components (motherboard, RAM, hard drive/SSD, processor, display, keyboard, etc.)
- Printers: Internal components (print head, logic board, power supply, etc.)
✅ Covered by parent company of the product:
- Hardware malfunctions
- Factory defects
- Non-user-induced failures
❌ Not Covered by parent company of the product::
- Physical damage (cracks, dents, broken screens)
- Water or liquid damage
- Electrical damage from surges, lightning, or poor wiring
- Software corruption or malware
- Printer cartridges, toner, ink refills, or maintenance kits
- Damages due to misuse, unauthorized repairs, or negligence
- 2. Warranty Period by parent company of the product:
- Brand-New Laptops/Desktops: 12 months to 36 month from the date of purchase.
- Printers: 6 to 12 months (depending on brand)
- Refurbished Products (if applicable): 1 to 6 months, depending on product type
Note: Warranty period begins on the date of original purchase, as mentioned on the invoice.
- 3. Proof of Purchase Required
Warranty is valid only when presented with:
- A valid invoice/receipt from MEDIA HOUSE.
- Product with matching serial number
Warranty is non-transferable and applies only to the original purchaser.
- 4. Warranty Claim Process
To claim warranty:
- Contact our support team at [9824751601] or EMAIL: [helpdesk.mediehouse@gmail.com].
- Bring or ship the product to our service center.
- Provide:
- Original invoice
- Brief description of the issue
- All included accessories (power adapter, cables, etc.)
- 5. Repair / Replacement Policy
- We will inspect the product and determine whether to:
- Repair the defective part
- Replace with an equivalent product or part
- Issue a credit note (only in rare cases)
- Replaced products or parts may be new or refurbished, as per availability and parent company policy of the product.
- 6. ⏱️ Service Turnaround Time by parent company of the product:
- Average processing time: 7–14 business days
- Delays may occur based on availability of parts or manufacturer response.
- 7. ⚠️ Warranty Void If by parent company of the product:
- Product is opened, altered, or repaired by unauthorized persons
- Serial number is tampered, removed, or unreadable
- Use of incompatible accessories or software
- Product damage due to poor handling or transportation
- 8. Limitation of Liability
Our liability is strictly limited to repair or replacement under warranty terms.
We are not responsible for:
- Data loss
- Business interruptions
- Third-party service costs
We strongly recommend regular data backups.
- 9. ️ Authorized Warranty Support
All warranty repairs are handled in-house or through authorized service centers only.
For any service-related questions, please contact:
MEDIA HOUSE,
OPP.GANDHI SMRUTI BHAWAN,
NANPURA,
SURAT
Mobile:(m)9824751601,9824751700
Email : helpdesk.mediahouse@gmail.com , mediasurat99@gmail.com
Business Hours: [e.g., Mon–Sat, 10:30 AM – 8 PM]
Description
- [Enhanced Clarity with QHD Resolution]: This 27” diagonal screen features QHD 2560 x 1440 resolution, offering twice the pixel density of Full HD 1080p for stunning visuals and exceptional work quality. Perfect for detail-minded professionals, this monitor expands your workspace and enables seamless multitasking on a single screen. Additionally, it supports a VESA-compatible mount for versatile setup options and operates with low power consumption, delivering both practicality and energy efficiency.
- [Optimized Visual Performance]: SuperClear IPS Panel with a static contrast ratio of 1,000:1 (typical), a dynamic contrast ratio of 50M:1, 250 cd/m² brightness, and 111% sRGB color gamut. Enjoy vibrant, true-to-life visuals with 16.7 million colors and 8-bit true color space support, ensuring exceptional clarity and color accuracy in any setting.
- [HDR10 for Enhanced Visual Experience]: Enjoy stunning image quality with HDR10 technology, delivering deeper contrasts, brighter highlights, and a wider range of vibrant colors. Support for up to 10-bit color depth allows for over a billion color variations. this monitor ensures lifelike visuals that bring your content to life, perfect for movies, gaming, and professional use.
- [Fluid Visuals] With 100Hz Refresh Rate and 1ms (MPRT) Response Time, experience seamless clarity and reduced stutter with a 100Hz refresh rate, perfect for gaming, video playback, and work tasks. Variable Refresh Rate technology eliminates screen tearing for smooth, uninterrupted visuals, while the 1ms (MPRT) response time ensures faster reactions and precise performance for high-speed content and demanding tasks.
- [Versatile Connectivity with Built-in Audio]: Equipped with 2 x HDMI 2.0 (with HDCP 2.2), 1 x DisplayPort 1.2, and a 3.5mm audio-out port, this monitor offers seamless compatibility with PCs, Macs, and other devices. Enjoy an enhanced multimedia experience with built-in 2W dual stereo speakers, delivering clear and immersive sound directly from the monitor.wide range of devices.
- [Enhanced Eye Comfort with Eye ProTech+]: Combines Flicker-Free technology and a low blue light filter to reduce eye strain, enabling long hours of comfortable viewing.
- [Preset Color Modes for Every Task]: ViewMode offers Game, Movie, Web, Text, and Mono presets, optimizing color, brightness, and contrast for specific applications.
General |
|
| Model Name | Viewsonic 27 inch Monitor VA2708-2K-MHD |
| SKU | viewsonic-27-inch-monitor-va2708-2k-mhd |
| Color | Black |
| Screen Size | 27 Inches |
| Screen Resolution | 2560 x 1440 Pixels |
| Monitor Refresh Rate | 100Hz |
| Display Description | 27-inch (68.58cm) 2K QHD SuperClear®IPS |
| Monitor Brightness | 250 |
| Monitor Type | FLAT |
| Monitor Feature | 7-inch (68.58cm) 2K QHD SuperClear®IPS Monitor, HDR10, 100Hz, 1ms, 16.7m Colors, sRGB 111%, Dual Speakers |
| Monitor Response Time | 1ms |
| Monitor Stand Type | Tilt Adjustment |
| Monitor Bezel | 2K QHD SuperClear®IPS |
| Monitor Contrast Ratio | 1,000:1 |
| Monitor Color Gamut Info | sRGB 111% |
| Monitor Power Type | Eco Mode (Conserve): 22W Eco Mode (optimized): 26W Consumption (typical): 30W Consumption (max): 32W Voltage: AC 100-240V Stand-by: 0.5W Power Supply: External Power Adaptor |
| Inbuilt Audio Speaker | 2Watts x2 |
Port And Slot Features |
| Headphone Jack | 1 |
| HDMI Port | 2 |
| Display Port | 1 |
| USB Port | NO |
| Other Port | NO |
| VGA Port | NO |
| Type C port | NO |
| Type C Charging port(Thunder Bolt) | NO |
Connectivity Features |
Display And Audio Features |
|
| Touch Screen Status | Non Touch |
| Screen Size | 27 Inches |
| Screen Resolution | 2560 x 1440 Pixels |
| Display Description | 27-inch (68.58cm) 2K QHD SuperClear®IPS |
| In Built Audio Speaker | 2Watts x2 |
Dimensions |
| Weight | 4.2 Kilograms |
Additional Features |
Warranty |
| Warranty | 3 Year Manufacturer Warranty |
