Product Warranty Guide
- ️ WARRANTY TERMS & CONDITIONS
Applicable to: Laptops, Desktop Computers, Printers and accessories
Issued by: MEDIA HOUSE, OPP.GANDHI SMRUTI BHAWAN,NANPURA, SURAT,GUJARAT.
- Media House will follow the terms and condition of the parent company of the product.Final decision will be of the parent company of the product under warranty.
- Below are the general guideline for warranty execution of different products which Media House sells.
This warranty covers manufacturer defects in materials and workmanship under normal use for:
- Laptops & Computers: Hardware components (motherboard, RAM, hard drive/SSD, processor, display, keyboard, etc.)
- Printers: Internal components (print head, logic board, power supply, etc.)
✅ Covered by parent company of the product:
- Hardware malfunctions
- Factory defects
- Non-user-induced failures
❌ Not Covered by parent company of the product::
- Physical damage (cracks, dents, broken screens)
- Water or liquid damage
- Electrical damage from surges, lightning, or poor wiring
- Software corruption or malware
- Printer cartridges, toner, ink refills, or maintenance kits
- Damages due to misuse, unauthorized repairs, or negligence
- 2. Warranty Period by parent company of the product:
- Brand-New Laptops/Desktops: 12 months to 36 month from the date of purchase.
- Printers: 6 to 12 months (depending on brand)
- Refurbished Products (if applicable): 1 to 6 months, depending on product type
Note: Warranty period begins on the date of original purchase, as mentioned on the invoice.
- 3. Proof of Purchase Required
Warranty is valid only when presented with:
- A valid invoice/receipt from MEDIA HOUSE.
- Product with matching serial number
Warranty is non-transferable and applies only to the original purchaser.
- 4. Warranty Claim Process
To claim warranty:
- Contact our support team at [9824751601] or EMAIL: [helpdesk.mediehouse@gmail.com].
- Bring or ship the product to our service center.
- Provide:
- Original invoice
- Brief description of the issue
- All included accessories (power adapter, cables, etc.)
- 5. Repair / Replacement Policy
- We will inspect the product and determine whether to:
- Repair the defective part
- Replace with an equivalent product or part
- Issue a credit note (only in rare cases)
- Replaced products or parts may be new or refurbished, as per availability and parent company policy of the product.
- 6. ⏱️ Service Turnaround Time by parent company of the product:
- Average processing time: 7–14 business days
- Delays may occur based on availability of parts or manufacturer response.
- 7. ⚠️ Warranty Void If by parent company of the product:
- Product is opened, altered, or repaired by unauthorized persons
- Serial number is tampered, removed, or unreadable
- Use of incompatible accessories or software
- Product damage due to poor handling or transportation
- 8. Limitation of Liability
Our liability is strictly limited to repair or replacement under warranty terms.
We are not responsible for:
- Data loss
- Business interruptions
- Third-party service costs
We strongly recommend regular data backups.
- 9. ️ Authorized Warranty Support
All warranty repairs are handled in-house or through authorized service centers only.
For any service-related questions, please contact:
MEDIA HOUSE,
OPP.GANDHI SMRUTI BHAWAN,
NANPURA,
SURAT
Mobile:(m)9824751601,9824751700
Email : helpdesk.mediahouse@gmail.com , mediasurat99@gmail.com
Business Hours: [e.g., Mon–Sat, 10:30 AM – 8 PM]
Description
- 2 Years Standard On-site Manufacturer Warranty from the Date of Purchase .
- 10-Point Multi projected capacitive touch can recognize up to 10 points of simultaneous contact, allowing for a highly accurate and ultra-responsive touch experience.
- Advanced Ergonomic : A flexible ergonomic stand makes it easy to adjust this touch monitor for optimal comfort and viewing. Simply tilt, raise, and lower the monitor for the most natural position, or lay it completely flat to create a comfortable working environment.
- Versatile Connectivity: DisplayPort, HDMI, and VGA inputs give you the freedom to connect your monitor to a variety of devices.
- Mega Dynamic Contrast Ratio: A superior MEGA dynamic contrast ratio better defines the relationship between the darkest and brightest colors, ensuring that this monitor delivers an incredibly immersive experience with accurate, rich, and vibrant images.
- Cross-Platform Compatibility: Windows 7/8/10/11, Linux, Chrome, and Android*. *Supports Windows 7/8/10/11, the latest Linux Kernel 4.X/3.X, the latest Chrome version, and Android 6.0 & 7.0
- Control Multiple Devices RS232 offers local control for set-top boxes, and other RS232 connected devices. The HDMI CEC functionality offers local control of DVD players, sound systems, and other HDMI connected devices directly through the display.
General |
|
| Model Name | Viewsonic 27 inch Monitor TD2760 |
| SKU | viewsonic-27-inch-monitor-td2760 |
| Color | Black |
| Screen Size | 27 Inches |
| Screen Resolution | 1920 x 1080 Pixels |
| Monitor Refresh Rate | 60 Hz |
| Display Description | 27" 10-Point capacitive Touch Monitor FHD |
| Monitor Brightness | 250 |
| Monitor Type | SWIVEL |
| Monitor Feature | 27" 10-Point capacitive Touch Monitor FHD 178° View Built-in Speaker 2Wx2, HDMI,DP, RS232,USB 3.2 Type A : 2, Advanced ergonomics Tilt, Raise, Lay Flat, Energy Star |
| Monitor Response Time | 6ms |
| Monitor Stand Type | Tilt Adjustment |
| Monitor Bezel | IPS |
| Monitor Contrast Ratio | 3000:1 |
| Monitor Color Gamut Info | sRGB: 102% size |
| Monitor Power Type | Eco Mode (Conserve): 19W Eco Mode (optimized): 22W Consumption (typical): 26W Consumption (max): 28W Voltage: AC 100-240V Stand-by: 0.3W Power Supply: Internal Power Supply |
| Inbuilt Audio Speaker | 2Watts x2 |
Port And Slot Features |
| Headphone Jack | 1 |
| HDMI Port | 1 |
| Display Port | 1 |
| USB Port | USB 3.2 Type B Up Stream: 1 |
| Other Port | NO |
| VGA Port | 1 |
| Type C port | NO |
| Type C Charging port(Thunder Bolt) | NO |
Connectivity Features |
Display And Audio Features |
|
| Touch Screen Status | Touch |
| Screen Size | 27 Inches |
| Screen Resolution | 1920 x 1080 Pixels |
| Display Description | 27" 10-Point capacitive Touch Monitor FHD |
| In Built Audio Speaker | 2Watts x2 |
Dimensions |
| Weight | 17.4 Pounds |
Additional Features |
| Other Features | USB 3.2 Type A Down Stream: 2 |
Warranty |
| Warranty | 3 Year Manufacturer Warranty |
