Product Warranty Guide
- ️ WARRANTY TERMS & CONDITIONS
Applicable to: Laptops, Desktop Computers, Printers and accessories
Issued by: MEDIA HOUSE, OPP.GANDHI SMRUTI BHAWAN,NANPURA, SURAT,GUJARAT.
- Media House will follow the terms and condition of the parent company of the product.Final decision will be of the parent company of the product under warranty.
- Below are the general guideline for warranty execution of different products which Media House sells.
This warranty covers manufacturer defects in materials and workmanship under normal use for:
- Laptops & Computers: Hardware components (motherboard, RAM, hard drive/SSD, processor, display, keyboard, etc.)
- Printers: Internal components (print head, logic board, power supply, etc.)
✅ Covered by parent company of the product:
- Hardware malfunctions
- Factory defects
- Non-user-induced failures
❌ Not Covered by parent company of the product::
- Physical damage (cracks, dents, broken screens)
- Water or liquid damage
- Electrical damage from surges, lightning, or poor wiring
- Software corruption or malware
- Printer cartridges, toner, ink refills, or maintenance kits
- Damages due to misuse, unauthorized repairs, or negligence
- 2. Warranty Period by parent company of the product:
- Brand-New Laptops/Desktops: 12 months to 36 month from the date of purchase.
- Printers: 6 to 12 months (depending on brand)
- Refurbished Products (if applicable): 1 to 6 months, depending on product type
Note: Warranty period begins on the date of original purchase, as mentioned on the invoice.
- 3. Proof of Purchase Required
Warranty is valid only when presented with:
- A valid invoice/receipt from MEDIA HOUSE.
- Product with matching serial number
Warranty is non-transferable and applies only to the original purchaser.
- 4. Warranty Claim Process
To claim warranty:
- Contact our support team at [9824751601] or EMAIL: [helpdesk.mediehouse@gmail.com].
- Bring or ship the product to our service center.
- Provide:
- Original invoice
- Brief description of the issue
- All included accessories (power adapter, cables, etc.)
- 5. Repair / Replacement Policy
- We will inspect the product and determine whether to:
- Repair the defective part
- Replace with an equivalent product or part
- Issue a credit note (only in rare cases)
- Replaced products or parts may be new or refurbished, as per availability and parent company policy of the product.
- 6. ⏱️ Service Turnaround Time by parent company of the product:
- Average processing time: 7–14 business days
- Delays may occur based on availability of parts or manufacturer response.
- 7. ⚠️ Warranty Void If by parent company of the product:
- Product is opened, altered, or repaired by unauthorized persons
- Serial number is tampered, removed, or unreadable
- Use of incompatible accessories or software
- Product damage due to poor handling or transportation
- 8. Limitation of Liability
Our liability is strictly limited to repair or replacement under warranty terms.
We are not responsible for:
- Data loss
- Business interruptions
- Third-party service costs
We strongly recommend regular data backups.
- 9. ️ Authorized Warranty Support
All warranty repairs are handled in-house or through authorized service centers only.
For any service-related questions, please contact:
MEDIA HOUSE,
OPP.GANDHI SMRUTI BHAWAN,
NANPURA,
SURAT
Mobile:(m)9824751601,9824751700
Email : helpdesk.mediahouse@gmail.com , mediasurat99@gmail.com
Business Hours: [e.g., Mon–Sat, 10:30 AM – 8 PM]
Description
- Ultra-Fast 240Hz Refresh Rate: Experience incredibly smooth, blur-free visuals for competitive gaming.
- PureXP Motion Blur Reduction: Advanced technology for exceptional clarity in fast-moving scenes.
- Blur Buster 2.0 - to reduce motion blur & achieve custom measured MPRT as low as approximately 0.1ms, or to achieve a brighter low-crosstalk strobe.
- Advanced Ergonomics: Hight Adjustable, Swivel, Tilt, Pivot and The monitor has a wall mount feature which makes it easy to use and decor friendly
- SEAMLESS GAMEPLAY: Play with the pros. The ultra-smooth 240Hz refresh rate delivers even more frames per second for smooth gaming and flawless graphics. Experience your games at a new level of graphical fidelity.
- COLOR AND SPEED: Fast IPS technology combines incredible color with up to 4x the traditional response speed for the best gaming experience. The response times that gamers need are paired with rich colors and high contrast certified by VESA DisplayHDR for in-game detail enhancement.
- High Color Accuracy: Delivers rich, vivid visuals for realistic gaming experiences.
- Designed for Esports: Built for competitive gaming with high-performance features.
- Flexible Connectivity: Includes HDMI and DisplayPort inputs for versatile connections.
General |
|
| Model Name | Viewsonic 24 inch Monitor XG2431 |
| SKU | viewsonic-24-inch-monitor-xg2431 |
| Color | Black |
| Screen Size | 24 |
| Screen Resolution | 1920 x 1080 |
| Monitor Refresh Rate | 240 |
| Monitor Brightness | 350 cd/m² (typ) |
| Monitor Type | IPS Technology |
| Monitor Feature | 60.96 Cm (24") FHD Fast IPS 240Hz 0.5ms Premium Gaming Monitor, Blur Busters 2.0 Certified, VESA HDR 400, Height Adjustment, Tilt, Pivot, Swivel, 104% sRGB, HDMI,DP, USB |
| Monitor Response Time | 1ms |
| Monitor Stand Type | Height Adjustment, Pivot Adjustment, Swivel Adjustment, Tilt Adjustment |
| Monitor Contrast Ratio | 1,000:1 (typ) |
| Monitor Color Gamut Info | NTSC: 72% size (Typ) |
| Monitor Power Type | 240 Volts |
| Inbuilt Audio Speaker | 3Watts x2 |
Port And Slot Features |
| Headphone Jack | 3.5mm Audio Out: 1 |
| HDMI Port | HDMI 2.0: 2 |
| Display Port | DisplayPort: 1 |
| USB Port | USB 3.2 Type A Down Stream: 2 USB 3.2 Type B Up Stream: 1 |
| Other Port | NO |
| VGA Port | NO |
Connectivity Features |
Display And Audio Features |
|
| Touch Screen Status | Non Touch |
| Screen Size | 24 |
| Screen Resolution | 1920 x 1080 |
| In Built Audio Speaker | 3Watts x2 |
Dimensions |
| Weight | 6.8 |
Additional Features |
Warranty |
| Warranty | 3 Years Manufacturer Warranty |
