Product Warranty Guide
- ️ WARRANTY TERMS & CONDITIONS
Applicable to: Laptops, Desktop Computers, Printers and accessories
Issued by: MEDIA HOUSE, OPP.GANDHI SMRUTI BHAWAN,NANPURA, SURAT,GUJARAT.
- Media House will follow the terms and condition of the parent company of the product.Final decision will be of the parent company of the product under warranty.
- Below are the general guideline for warranty execution of different products which Media House sells.
This warranty covers manufacturer defects in materials and workmanship under normal use for:
- Laptops & Computers: Hardware components (motherboard, RAM, hard drive/SSD, processor, display, keyboard, etc.)
- Printers: Internal components (print head, logic board, power supply, etc.)
✅ Covered by parent company of the product:
- Hardware malfunctions
- Factory defects
- Non-user-induced failures
❌ Not Covered by parent company of the product::
- Physical damage (cracks, dents, broken screens)
- Water or liquid damage
- Electrical damage from surges, lightning, or poor wiring
- Software corruption or malware
- Printer cartridges, toner, ink refills, or maintenance kits
- Damages due to misuse, unauthorized repairs, or negligence
- 2. Warranty Period by parent company of the product:
- Brand-New Laptops/Desktops: 12 months to 36 month from the date of purchase.
- Printers: 6 to 12 months (depending on brand)
- Refurbished Products (if applicable): 1 to 6 months, depending on product type
Note: Warranty period begins on the date of original purchase, as mentioned on the invoice.
- 3. Proof of Purchase Required
Warranty is valid only when presented with:
- A valid invoice/receipt from MEDIA HOUSE.
- Product with matching serial number
Warranty is non-transferable and applies only to the original purchaser.
- 4. Warranty Claim Process
To claim warranty:
- Contact our support team at [9824751601] or EMAIL: [helpdesk.mediehouse@gmail.com].
- Bring or ship the product to our service center.
- Provide:
- Original invoice
- Brief description of the issue
- All included accessories (power adapter, cables, etc.)
- 5. Repair / Replacement Policy
- We will inspect the product and determine whether to:
- Repair the defective part
- Replace with an equivalent product or part
- Issue a credit note (only in rare cases)
- Replaced products or parts may be new or refurbished, as per availability and parent company policy of the product.
- 6. ⏱️ Service Turnaround Time by parent company of the product:
- Average processing time: 7–14 business days
- Delays may occur based on availability of parts or manufacturer response.
- 7. ⚠️ Warranty Void If by parent company of the product:
- Product is opened, altered, or repaired by unauthorized persons
- Serial number is tampered, removed, or unreadable
- Use of incompatible accessories or software
- Product damage due to poor handling or transportation
- 8. Limitation of Liability
Our liability is strictly limited to repair or replacement under warranty terms.
We are not responsible for:
- Data loss
- Business interruptions
- Third-party service costs
We strongly recommend regular data backups.
- 9. ️ Authorized Warranty Support
All warranty repairs are handled in-house or through authorized service centers only.
For any service-related questions, please contact:
MEDIA HOUSE,
OPP.GANDHI SMRUTI BHAWAN,
NANPURA,
SURAT
Mobile:(m)9824751601,9824751700
Email : helpdesk.mediahouse@gmail.com , mediasurat99@gmail.com
Business Hours: [e.g., Mon–Sat, 10:30 AM – 8 PM]
Description
- 24” QHD IPS Entertainment Monitor: 24” QHD IPS display with incredible colors and contrast. With a 75Hz refresh rate, the PC experience is smoother and more fluid as the display loads more frames per second.
- QHD: A pixel sharp QHD display lets you experience incredible detail and clarity across all your content. At four times the resolution of a traditional 720p panel, and almost double that of a 1080p display, images are sharper, and videos are richer.
- Clutter Free Space: Take advantage of the in-built cable management solution and keep your desk space free from rogue cables. No matter your set-up, you can feed the cables through the monitor stand for less clutter
- Mega Dynamic Contrast : A mega dynamic contrast ratio of 80M:1 creates depth in images by adding more definition to the darkest and brightest colors on the screen to ensure images are shown with the finest details.
- User-Customized Game Mode : ViewSonic’s exclusive ViewMode offers specialized presets to fit different usage scenarios. These presets enhance gamma curve, color temperature, contrast, and brightness to deliver the optimal viewing characteristics for each application. The Game Mode integrates pre-calibrated FPS, RTS and MOBA game settings with in-game testing and adjustments for the best blend of color and technology.
- SuperClear IPS: SuperClear IPS Technology enhances your viewing with consistent colors and contrast. With up to 178 degrees viewing angles, your content looks accurate no matter where you are sat.
General |
|
| Model Name | Viewsonic 24 inch Monitor VX2480-2K-SHD |
| SKU | viewsonic-24-inch-monitor-vx2480-2k-shd |
| Color | Black |
| Screen Size | 24 Inches |
| Screen Resolution | 2560 x 1440 Pixels |
| Monitor Refresh Rate | 75Hz |
| Display Description | 24-inch QHD IPS Entertainment Monitor |
| Monitor Brightness | 250 nits |
| Monitor Type | FLAT |
| Monitor Feature | 24-inch QHD IPS Entertainment Monitor with 80M:1 DCR, 75Hz, in-Built Cable Management, Eye Care, View Mode, VESA Wall Mount, HDMI, DP, and 104% sRGB |
| Monitor Response Time | 3.89ms |
| Monitor Stand Type | Tilt Adjustment |
| Monitor Bezel | QHD IPS |
| Monitor Contrast Ratio | 80000000:1 |
| Monitor Color Gamut Info | 104% sRGB |
| Monitor Power Type | Eco Mode (Conserve): 18W Eco Mode (optimized): 21W Consumption (typical): 24W Consumption (max): 25W Voltage: AC 100-240V Stand-by: 0.5W Power Supply: Internal Power Supply |
| Inbuilt Audio Speaker | NO |
Port And Slot Features |
| Headphone Jack | 1 |
| HDMI Port | 2 |
| Display Port | 1 |
| USB Port | NO |
| Other Port | NO |
| VGA Port | NO |
| Type C port | NO |
| Type C Charging port(Thunder Bolt) | NO |
Connectivity Features |
Display And Audio Features |
|
| Touch Screen Status | Non Touch |
| Screen Size | 24 Inches |
| Screen Resolution | 2560 x 1440 Pixels |
| Display Description | 24-inch QHD IPS Entertainment Monitor |
| In Built Audio Speaker | NO |
Dimensions |
| Weight | 4000 Gram |
Additional Features |
Warranty |
| Warranty | 3 Year Manufacturer Warranty |
