Product Warranty Guide
- ️ WARRANTY TERMS & CONDITIONS
Applicable to: Laptops, Desktop Computers, Printers and accessories
Issued by: MEDIA HOUSE, OPP.GANDHI SMRUTI BHAWAN,NANPURA, SURAT,GUJARAT.
- Media House will follow the terms and condition of the parent company of the product.Final decision will be of the parent company of the product under warranty.
- Below are the general guideline for warranty execution of different products which Media House sells.
This warranty covers manufacturer defects in materials and workmanship under normal use for:
- Laptops & Computers: Hardware components (motherboard, RAM, hard drive/SSD, processor, display, keyboard, etc.)
- Printers: Internal components (print head, logic board, power supply, etc.)
✅ Covered by parent company of the product:
- Hardware malfunctions
- Factory defects
- Non-user-induced failures
❌ Not Covered by parent company of the product::
- Physical damage (cracks, dents, broken screens)
- Water or liquid damage
- Electrical damage from surges, lightning, or poor wiring
- Software corruption or malware
- Printer cartridges, toner, ink refills, or maintenance kits
- Damages due to misuse, unauthorized repairs, or negligence
- 2. Warranty Period by parent company of the product:
- Brand-New Laptops/Desktops: 12 months to 36 month from the date of purchase.
- Printers: 6 to 12 months (depending on brand)
- Refurbished Products (if applicable): 1 to 6 months, depending on product type
Note: Warranty period begins on the date of original purchase, as mentioned on the invoice.
- 3. Proof of Purchase Required
Warranty is valid only when presented with:
- A valid invoice/receipt from MEDIA HOUSE.
- Product with matching serial number
Warranty is non-transferable and applies only to the original purchaser.
- 4. Warranty Claim Process
To claim warranty:
- Contact our support team at [9824751601] or EMAIL: [helpdesk.mediehouse@gmail.com].
- Bring or ship the product to our service center.
- Provide:
- Original invoice
- Brief description of the issue
- All included accessories (power adapter, cables, etc.)
- 5. Repair / Replacement Policy
- We will inspect the product and determine whether to:
- Repair the defective part
- Replace with an equivalent product or part
- Issue a credit note (only in rare cases)
- Replaced products or parts may be new or refurbished, as per availability and parent company policy of the product.
- 6. ⏱️ Service Turnaround Time by parent company of the product:
- Average processing time: 7–14 business days
- Delays may occur based on availability of parts or manufacturer response.
- 7. ⚠️ Warranty Void If by parent company of the product:
- Product is opened, altered, or repaired by unauthorized persons
- Serial number is tampered, removed, or unreadable
- Use of incompatible accessories or software
- Product damage due to poor handling or transportation
- 8. Limitation of Liability
Our liability is strictly limited to repair or replacement under warranty terms.
We are not responsible for:
- Data loss
- Business interruptions
- Third-party service costs
We strongly recommend regular data backups.
- 9. ️ Authorized Warranty Support
All warranty repairs are handled in-house or through authorized service centers only.
For any service-related questions, please contact:
MEDIA HOUSE,
OPP.GANDHI SMRUTI BHAWAN,
NANPURA,
SURAT
Mobile:(m)9824751601,9824751700
Email : helpdesk.mediahouse@gmail.com , mediasurat99@gmail.com
Business Hours: [e.g., Mon–Sat, 10:30 AM – 8 PM]
Description
- [Ultra-Smooth Full HD Visuals]: The 24" (23.8" viewable) SuperClear IPS screen delivers Full HD 1920 x 1080 resolution with vibrant visuals and sharp detail, ideal for gamers, streamers, and professionals alike. The ultra-slim frameless design supports immersive viewing in single or multi-monitor setups.
- [Optimized Visual Performance]: Features a static contrast ratio of 1,000:1, dynamic contrast ratio of 80M:1, 250 cd/m² brightness, and 102% sRGB color coverage.
- [HDR10 for Enhanced Visual Experience]: Experience deeper contrast, richer colors, and brighter highlights with HDR10 technology. Perfect for multimedia, content creation, and gaming, HDR support enhances visual fidelity for a more lifelike viewing experience.
- [Exceptional Speed with 240Hz Refresh Rate]: Built for competitive gaming, the ultra-fast 240Hz refresh rate ensures incredibly smooth visuals. Paired with a 1ms (MPRT) response time and Variable Refresh Rate (VRR) support, this monitor eliminates screen tearing and ghosting for seamless gameplay and motion clarity.
- [Versatile Connectivity]: Includes 2 x HDMI 1.4 ports and 1 x DisplayPort 1.4 for easy connectivity with PCs, laptops, and gaming consoles. Also features a 3.5mm audio-out jack for headphone or speaker output. Compatible with 100 × 100 mm VESA mounts for flexible placement options.
- [Enhanced Eye Comfort with Eye ProTech+]: Incorporates Flicker-Free technology and a Blue Light Filter to reduce eye strain during extended use—ideal for gamers, students, and professionals who spend long hours in front of the screen.
- [Preset ViewMode for Custom Color Profiles]: ViewMode includes preset modes such as Game, Movie, Web, Text, and Mono, each fine-tuned to enhance brightness, contrast, and gamma for different viewing needs.
- [Package Contents]: VX2479A-HD-PRO x1, Power Cable x1, HDMI Cable x1, Quick Start Guide x1
- [Warranty]: 3 Years Standard On-site Manufacturer Warranty
- [Dimensions & Power]:Physical Dimensions (mm): 540 x 414 x 170 | Net Weight: 2.9 kg, VESA Mount Compatible: 100 x 100 mm. Power Consumption Typical - 26W, Max - 28W, Eco Mode (Conserve) -19W, Stand-by - 0.5W
General |
|
| Model Name | Viewsonic 24 inch Monitor VX2479A |
| SKU | viewsonic-24-inch-monitor-vx2479a |
| Color | Balck |
| Screen Size | 24 |
| Screen Resolution | 1920 x 1080 |
| Monitor Refresh Rate | 240 |
| Monitor Brightness | 250 cd/m² (typ) |
| Monitor Type | IPS Technology |
| Monitor Feature | 0.96cm (24') Full HD SuperClear IPS 240Hz Gaming Monitor 1ms| HDR10 |102%sRGB | NVIDIA G-Sync| AMD FreeSync | PS5 & Xbox compatibility | EyePro Tech | 250 nits|2xHDMI | 1xDP |
| Monitor Response Time | 1ms |
| Monitor Stand Type | VESA Mount Compatible: 100 x 100 mm. |
| Monitor Contrast Ratio | 1,000:1 (typ) |
| Monitor Color Gamut Info | NTSC: 72% size (Typ) |
| Monitor Power Type | AC 100-240V |
Port And Slot Features |
| Headphone Jack | 3.5mm Audio Out: 1 |
| HDMI Port | HDMI 1.4: 2 |
| Display Port | DisplayPort: 1 |
| VGA Port | NO |
Connectivity Features |
Display And Audio Features |
|
| Touch Screen Status | Non Touch |
| Screen Size | 24 |
| Screen Resolution | 1920 x 1080 |
Dimensions |
| Weight | 3 kg |
Additional Features |
Warranty |
| Warranty | 3 Years Standard On-site Manufacturer Warranty |
