Product Warranty Guide
- ️ WARRANTY TERMS & CONDITIONS
Applicable to: Laptops, Desktop Computers, Printers and accessories
Issued by: MEDIA HOUSE, OPP.GANDHI SMRUTI BHAWAN,NANPURA, SURAT,GUJARAT.
- Media House will follow the terms and condition of the parent company of the product.Final decision will be of the parent company of the product under warranty.
- Below are the general guideline for warranty execution of different products which Media House sells.
This warranty covers manufacturer defects in materials and workmanship under normal use for:
- Laptops & Computers: Hardware components (motherboard, RAM, hard drive/SSD, processor, display, keyboard, etc.)
- Printers: Internal components (print head, logic board, power supply, etc.)
✅ Covered by parent company of the product:
- Hardware malfunctions
- Factory defects
- Non-user-induced failures
❌ Not Covered by parent company of the product::
- Physical damage (cracks, dents, broken screens)
- Water or liquid damage
- Electrical damage from surges, lightning, or poor wiring
- Software corruption or malware
- Printer cartridges, toner, ink refills, or maintenance kits
- Damages due to misuse, unauthorized repairs, or negligence
- 2. Warranty Period by parent company of the product:
- Brand-New Laptops/Desktops: 12 months to 36 month from the date of purchase.
- Printers: 6 to 12 months (depending on brand)
- Refurbished Products (if applicable): 1 to 6 months, depending on product type
Note: Warranty period begins on the date of original purchase, as mentioned on the invoice.
- 3. Proof of Purchase Required
Warranty is valid only when presented with:
- A valid invoice/receipt from MEDIA HOUSE.
- Product with matching serial number
Warranty is non-transferable and applies only to the original purchaser.
- 4. Warranty Claim Process
To claim warranty:
- Contact our support team at [9824751601] or EMAIL: [helpdesk.mediehouse@gmail.com].
- Bring or ship the product to our service center.
- Provide:
- Original invoice
- Brief description of the issue
- All included accessories (power adapter, cables, etc.)
- 5. Repair / Replacement Policy
- We will inspect the product and determine whether to:
- Repair the defective part
- Replace with an equivalent product or part
- Issue a credit note (only in rare cases)
- Replaced products or parts may be new or refurbished, as per availability and parent company policy of the product.
- 6. ⏱️ Service Turnaround Time by parent company of the product:
- Average processing time: 7–14 business days
- Delays may occur based on availability of parts or manufacturer response.
- 7. ⚠️ Warranty Void If by parent company of the product:
- Product is opened, altered, or repaired by unauthorized persons
- Serial number is tampered, removed, or unreadable
- Use of incompatible accessories or software
- Product damage due to poor handling or transportation
- 8. Limitation of Liability
Our liability is strictly limited to repair or replacement under warranty terms.
We are not responsible for:
- Data loss
- Business interruptions
- Third-party service costs
We strongly recommend regular data backups.
- 9. ️ Authorized Warranty Support
All warranty repairs are handled in-house or through authorized service centers only.
For any service-related questions, please contact:
MEDIA HOUSE,
OPP.GANDHI SMRUTI BHAWAN,
NANPURA,
SURAT
Mobile:(m)9824751601,9824751700
Email : helpdesk.mediahouse@gmail.com , mediasurat99@gmail.com
Business Hours: [e.g., Mon–Sat, 10:30 AM – 8 PM]
Description
- [Stylish 24″ Full HD Frameless IPS Display]:23.8″ SuperClear IPS panel, 1920×1080 Full HD, edge‑to‑edge frameless bezel design with wide 178°/178° viewing angles
- [Smooth & Vivid Performance]:75Hz refresh rate, ~4ms (GTG) response time, and ~102% sRGB (~72% NTSC) color gamut for crisp, vibrant visuals
- [Comfort‑Enhanced Viewing]:Flicker‑Free backlight with software-controlled Blue Light Filter, low input lag and EMI protection reduce eye strain
- [Multiple Connectivity Options]:Ports: 1 × HDMI 1.4, 1 × DisplayPort 1.2, 1 × VGA, plus 3.5mm audio‑in/out — ideal for PCs, laptops, and consoles
- [Integrated Stereo Speakers]:Dual 2W speakers built in for basic multimedia; audio out lets you connect external sound systems
- [Modern Frameless Design]:Sleek silver, ultra-slim housing (6.6mm panel, 2.2mm bezel) with triangular metallic stand — ideal for multi-screen setups
- [Flexible Viewing & Mounting]:Tilt-adjustment: –5° to +17°, compatible with 75×75mm VESA mount
- [Package Contents]:VX2476‑SMHD‑3 Monitor, Power cable/adaptor, HDMI 1.4 cable, VGA cable, Audio cable, Quick Start Guide
- [Warranty]: 3 Years Standard On-site Manufacturer Warranty
- [Dimensions & Power];With stand: ~539×414×209mm; weight ~3kg. Without stand: ~540×323×34mm; ~2.5kg. Power consumption: Eco-Conserve ~13W, Eco-Optimized ~15W, Typical ~18–22W, Max ~20–23W, Standby ≤0.5W
General |
|
| Model Name | Viewsonic 24 inch Monitor VX2476 |
| SKU | viewsonic-24-inch-monitor-vx2476 |
| Color | Natural silver |
| Screen Size | 24 Inches |
| Screen Resolution | 1920 x 1080 Pixels |
| Monitor Refresh Rate | 100Hz |
| Display Description | 24'Monitor Full HD, Frameless Design |
| Monitor Brightness | 250 |
| Monitor Type | FLAT |
| Monitor Feature | [Stylish 24″ Full HD Frameless IPS Display] |
| Monitor Response Time | 5ms |
| Monitor Stand Type | Tilt Adjustment |
| Monitor Bezel | IPS |
| Monitor Contrast Ratio | 80M:1 |
| Monitor Color Gamut Info | 102% sRGB |
| Monitor Power Type | Eco Mode (Conserve): 13W Eco Mode (optimized): 15W Consumption (typical): 18W Consumption (max): 20W Voltage: AC 100-240V Stand-by: 0.5W Power Supply: External Power Adaptor |
| Inbuilt Audio Speaker | 2Watts x2 |
Port And Slot Features |
| Headphone Jack | 1 |
| HDMI Port | 1 |
| Display Port | 1 |
| USB Port | NO |
| Other Port | NO |
| VGA Port | 1 |
| Type C port | NO |
| Type C Charging port(Thunder Bolt) | NO |
Connectivity Features |
Display And Audio Features |
|
| Touch Screen Status | Non Touch |
| Screen Size | 24 Inches |
| Screen Resolution | 1920 x 1080 Pixels |
| Display Description | 24'Monitor Full HD, Frameless Design |
| In Built Audio Speaker | 2Watts x2 |
Dimensions |
| Weight | 3500 Grams |
Additional Features |
Warranty |
| Warranty | 3 Year Manufacturer Warranty |
