Product Warranty Guide
- ️ WARRANTY TERMS & CONDITIONS
Applicable to: Laptops, Desktop Computers, Printers and accessories
Issued by: MEDIA HOUSE, OPP.GANDHI SMRUTI BHAWAN,NANPURA, SURAT,GUJARAT.
- Media House will follow the terms and condition of the parent company of the product.Final decision will be of the parent company of the product under warranty.
- Below are the general guideline for warranty execution of different products which Media House sells.
This warranty covers manufacturer defects in materials and workmanship under normal use for:
- Laptops & Computers: Hardware components (motherboard, RAM, hard drive/SSD, processor, display, keyboard, etc.)
- Printers: Internal components (print head, logic board, power supply, etc.)
✅ Covered by parent company of the product:
- Hardware malfunctions
- Factory defects
- Non-user-induced failures
❌ Not Covered by parent company of the product::
- Physical damage (cracks, dents, broken screens)
- Water or liquid damage
- Electrical damage from surges, lightning, or poor wiring
- Software corruption or malware
- Printer cartridges, toner, ink refills, or maintenance kits
- Damages due to misuse, unauthorized repairs, or negligence
- 2. Warranty Period by parent company of the product:
- Brand-New Laptops/Desktops: 12 months to 36 month from the date of purchase.
- Printers: 6 to 12 months (depending on brand)
- Refurbished Products (if applicable): 1 to 6 months, depending on product type
Note: Warranty period begins on the date of original purchase, as mentioned on the invoice.
- 3. Proof of Purchase Required
Warranty is valid only when presented with:
- A valid invoice/receipt from MEDIA HOUSE.
- Product with matching serial number
Warranty is non-transferable and applies only to the original purchaser.
- 4. Warranty Claim Process
To claim warranty:
- Contact our support team at [9824751601] or EMAIL: [helpdesk.mediehouse@gmail.com].
- Bring or ship the product to our service center.
- Provide:
- Original invoice
- Brief description of the issue
- All included accessories (power adapter, cables, etc.)
- 5. Repair / Replacement Policy
- We will inspect the product and determine whether to:
- Repair the defective part
- Replace with an equivalent product or part
- Issue a credit note (only in rare cases)
- Replaced products or parts may be new or refurbished, as per availability and parent company policy of the product.
- 6. ⏱️ Service Turnaround Time by parent company of the product:
- Average processing time: 7–14 business days
- Delays may occur based on availability of parts or manufacturer response.
- 7. ⚠️ Warranty Void If by parent company of the product:
- Product is opened, altered, or repaired by unauthorized persons
- Serial number is tampered, removed, or unreadable
- Use of incompatible accessories or software
- Product damage due to poor handling or transportation
- 8. Limitation of Liability
Our liability is strictly limited to repair or replacement under warranty terms.
We are not responsible for:
- Data loss
- Business interruptions
- Third-party service costs
We strongly recommend regular data backups.
- 9. ️ Authorized Warranty Support
All warranty repairs are handled in-house or through authorized service centers only.
For any service-related questions, please contact:
MEDIA HOUSE,
OPP.GANDHI SMRUTI BHAWAN,
NANPURA,
SURAT
Mobile:(m)9824751601,9824751700
Email : helpdesk.mediahouse@gmail.com , mediasurat99@gmail.com
Business Hours: [e.g., Mon–Sat, 10:30 AM – 8 PM]
Description
- MAKE TIME TO PLAY: With great power comes great gameplay. You need to work, but there's more to life than that. With the rare triple certification of AMD FreeSync Premium, VESA Adaptive Sync, and VESA ClearMR technology you're equipped with anti-tearing and anti-blur technology, so you can enjoy lag-free action and sharp visuals, even in fast-paced games. This monitor has the power that gives you the edge, all day, all night.
- Display: 23.8-inch FHD (1920x1080) |Fast IPS Panel || Refresh Rate: 180Hz | Response Time: 0.5ms | AMD FreeSync Premium, VESA Adaptive Sync, and VESA ClearMR Technology | Hight Adjustable.
- Refresh Rate : Omni 180 Hz Fast Refresh rate Victory with Quick Responses. hyper-responsive 180Hz high refresh rate ensures immaculate gaming and pristine video editing without needing to overclock.
- Response Time: OMNI 0.5ms response time, serving you top-notch performances and seamless pixel transitions without smearing or motion blur.
- HDR 10: With exceptional control over gamma adjustments offered by the latest HDR10, you access a whole new level of image clarity and unparalleled detail. Relish deep contrast, rich color, and vibrant details when exploring otherworldly realms, browsing holiday shots, or rewatching cherished movies.
- ERGONOMICS: tilt, swivel, rotate, and adjust the monitor's height for improved viewing angles to suit your every move.
- Connectivity Options : 2 x HDMI (2.0) , 1 x DP (1.4a) Audio Out, 2W x 2 Stereo Speakers with inbox DP Cable
General |
|
| Model Name | Viewsonic 24 inch Monitor VX2428J |
| SKU | viewsonic-24-inch-monitor-vx2428j |
| Color | Black |
| Screen Size | 24 |
| Screen Resolution | 1920 x 1080 |
| Monitor Refresh Rate | 180 |
| Monitor Brightness | 250 cd/m² (typ) |
| Monitor Type | IPS Technology |
| Monitor Feature | (24 |
| Monitor Response Time | 0.5ms |
| Monitor Stand Type | Hight Adjustable. |
| Monitor Contrast Ratio | 1,000:1 (typ) |
| Monitor Color Gamut Info | NTSC: 72% size (Typ) |
| Monitor Power Type | AC 100-240V |
| Inbuilt Audio Speaker | Internal Speakers: 2Watts x2 |
Port And Slot Features |
| Headphone Jack | 3.5mm Audio Out: 1 |
| HDMI Port | HDMI 1.4: 2 |
| Display Port | DisplayPort: 1 |
| VGA Port | NO |
Connectivity Features |
Display And Audio Features |
|
| Touch Screen Status | Non Touch |
| Screen Size | 24 |
| Screen Resolution | 1920 x 1080 |
| In Built Audio Speaker | Internal Speakers: 2Watts x2 |
Dimensions |
| Weight | 4 kg |
Additional Features |
Warranty |
| Warranty | 3 Years Standard On-site Manufacturer Warranty |
