Product Warranty Guide
- ️ WARRANTY TERMS & CONDITIONS
Applicable to: Laptops, Desktop Computers, Printers and accessories
Issued by: MEDIA HOUSE, OPP.GANDHI SMRUTI BHAWAN,NANPURA, SURAT,GUJARAT.
- Media House will follow the terms and condition of the parent company of the product.Final decision will be of the parent company of the product under warranty.
- Below are the general guideline for warranty execution of different products which Media House sells.
This warranty covers manufacturer defects in materials and workmanship under normal use for:
- Laptops & Computers: Hardware components (motherboard, RAM, hard drive/SSD, processor, display, keyboard, etc.)
- Printers: Internal components (print head, logic board, power supply, etc.)
✅ Covered by parent company of the product:
- Hardware malfunctions
- Factory defects
- Non-user-induced failures
❌ Not Covered by parent company of the product::
- Physical damage (cracks, dents, broken screens)
- Water or liquid damage
- Electrical damage from surges, lightning, or poor wiring
- Software corruption or malware
- Printer cartridges, toner, ink refills, or maintenance kits
- Damages due to misuse, unauthorized repairs, or negligence
- 2. Warranty Period by parent company of the product:
- Brand-New Laptops/Desktops: 12 months to 36 month from the date of purchase.
- Printers: 6 to 12 months (depending on brand)
- Refurbished Products (if applicable): 1 to 6 months, depending on product type
Note: Warranty period begins on the date of original purchase, as mentioned on the invoice.
- 3. Proof of Purchase Required
Warranty is valid only when presented with:
- A valid invoice/receipt from MEDIA HOUSE.
- Product with matching serial number
Warranty is non-transferable and applies only to the original purchaser.
- 4. Warranty Claim Process
To claim warranty:
- Contact our support team at [9824751601] or EMAIL: [helpdesk.mediehouse@gmail.com].
- Bring or ship the product to our service center.
- Provide:
- Original invoice
- Brief description of the issue
- All included accessories (power adapter, cables, etc.)
- 5. Repair / Replacement Policy
- We will inspect the product and determine whether to:
- Repair the defective part
- Replace with an equivalent product or part
- Issue a credit note (only in rare cases)
- Replaced products or parts may be new or refurbished, as per availability and parent company policy of the product.
- 6. ⏱️ Service Turnaround Time by parent company of the product:
- Average processing time: 7–14 business days
- Delays may occur based on availability of parts or manufacturer response.
- 7. ⚠️ Warranty Void If by parent company of the product:
- Product is opened, altered, or repaired by unauthorized persons
- Serial number is tampered, removed, or unreadable
- Use of incompatible accessories or software
- Product damage due to poor handling or transportation
- 8. Limitation of Liability
Our liability is strictly limited to repair or replacement under warranty terms.
We are not responsible for:
- Data loss
- Business interruptions
- Third-party service costs
We strongly recommend regular data backups.
- 9. ️ Authorized Warranty Support
All warranty repairs are handled in-house or through authorized service centers only.
For any service-related questions, please contact:
MEDIA HOUSE,
OPP.GANDHI SMRUTI BHAWAN,
NANPURA,
SURAT
Mobile:(m)9824751601,9824751700
Email : helpdesk.mediahouse@gmail.com , mediasurat99@gmail.com
Business Hours: [e.g., Mon–Sat, 10:30 AM – 8 PM]
Description
- Unmatched Color Precision: Elevate your professional work with the ViewSonic VP monitor, engineered for impeccable color accuracy. Featuring a SuperClear IPS panel and a sleek frameless design, this monitor delivers a virtually seamless multi-monitor experience, while its factory calibration ensures an astonishing Delta E <2 value for lifelike visuals.
- Exceptional Screen Uniformity: Experience true-to-life image editing and viewing with the integrated color uniformity function, ensuring consistent color and luminance across the screen. This monitor delivers edge-to-edge color accuracy, eliminating the risk of incorrect adjustments.
- Uninterrupted Multi-Monitor Viewing: Experience uninterrupted viewing with ultra-thin bezel, delivering a stylish feel and seamless display continuity in multi-monitor setups. The minimalistic bezel design creates a clean visual experience, allowing you to focus on your work without distractions. SuperClear 178°/178° viewing clarity from wide angles offers clear and vibrant colors from 178° in all directions.
- Single-Cable Convenience: Embrace simplicity with USB-C connectivity, streamlining your setup with a single cable for data, audio, video, and rapid 60W charging for both smartphones and laptops.
- Crisp Audio and Complete Ergonomic Flexibility: Built-in front-facing speakers provide out-of-the-box audio capability for quality remote communication, reducing setup time and decluttering your workspace. The VP series offers complete ergonomic flexibility, allowing effortless swiveling, tilting, raising, and portrait viewing for enhanced comfort.
General |
|
| Model Name | Viewsonic 24 inch Monitor VP2456 |
| SKU | viewsonic-24-inch-monitor-vp2456 |
| Color | Black |
| Screen Size | 24 Inches |
| Screen Resolution | 1920 x 1080 Pixels |
| Monitor Refresh Rate | 75 Hz |
| Display Description | 24-inch 1080P FHD IPS Premium Monitor |
| Monitor Brightness | 250 Nits |
| Monitor Type | SWIVEL |
| Monitor Feature | 24-inch 1080P FHD IPS Premium Monitor |
| Monitor Response Time | 5ms |
| Monitor Stand Type | Tilt, Swivel, Pivot, Height Adjust Stand |
| Monitor Bezel | IPS |
| Monitor Contrast Ratio | 2000:1 |
| Monitor Color Gamut Info | 108% size |
| Monitor Power Type | Eco Mode (Conserve): 11.6W Eco Mode (optimized): 13.6W Consumption (typical): 16W Consumption (max): 27.5W Voltage: AC 100-240V Stand-by: 0.3W Power Supply: Internal Power Supply |
| Inbuilt Audio Speaker | 2Watts x2 |
Port And Slot Features |
| Headphone Jack | NO |
| HDMI Port | 1 |
| Display Port | 1 |
| USB Port | USB 3.2 Type A Down Stream: 3 |
| Other Port | NO |
| VGA Port | NO |
| Type C port | NO |
| Type C Charging port(Thunder Bolt) | NO |
Connectivity Features |
Display And Audio Features |
|
| Touch Screen Status | Non Touch |
| Screen Size | 24 Inches |
| Screen Resolution | 1920 x 1080 Pixels |
| Display Description | 24-inch 1080P FHD IPS Premium Monitor |
| In Built Audio Speaker | 2Watts x2 |
Dimensions |
| Weight | 6.5 |
Additional Features |
| Other Features | USB 3.2 Type B Up Stream: 1 |
Warranty |
| Warranty | 3 Year Manufacturer Warranty |
