Product Warranty Guide
- ️ WARRANTY TERMS & CONDITIONS
Applicable to: Laptops, Desktop Computers, Printers and accessories
Issued by: MEDIA HOUSE, OPP.GANDHI SMRUTI BHAWAN,NANPURA, SURAT,GUJARAT.
- Media House will follow the terms and condition of the parent company of the product.Final decision will be of the parent company of the product under warranty.
- Below are the general guideline for warranty execution of different products which Media House sells.
This warranty covers manufacturer defects in materials and workmanship under normal use for:
- Laptops & Computers: Hardware components (motherboard, RAM, hard drive/SSD, processor, display, keyboard, etc.)
- Printers: Internal components (print head, logic board, power supply, etc.)
✅ Covered by parent company of the product:
- Hardware malfunctions
- Factory defects
- Non-user-induced failures
❌ Not Covered by parent company of the product::
- Physical damage (cracks, dents, broken screens)
- Water or liquid damage
- Electrical damage from surges, lightning, or poor wiring
- Software corruption or malware
- Printer cartridges, toner, ink refills, or maintenance kits
- Damages due to misuse, unauthorized repairs, or negligence
- 2. Warranty Period by parent company of the product:
- Brand-New Laptops/Desktops: 12 months to 36 month from the date of purchase.
- Printers: 6 to 12 months (depending on brand)
- Refurbished Products (if applicable): 1 to 6 months, depending on product type
Note: Warranty period begins on the date of original purchase, as mentioned on the invoice.
- 3. Proof of Purchase Required
Warranty is valid only when presented with:
- A valid invoice/receipt from MEDIA HOUSE.
- Product with matching serial number
Warranty is non-transferable and applies only to the original purchaser.
- 4. Warranty Claim Process
To claim warranty:
- Contact our support team at [9824751601] or EMAIL: [helpdesk.mediehouse@gmail.com].
- Bring or ship the product to our service center.
- Provide:
- Original invoice
- Brief description of the issue
- All included accessories (power adapter, cables, etc.)
- 5. Repair / Replacement Policy
- We will inspect the product and determine whether to:
- Repair the defective part
- Replace with an equivalent product or part
- Issue a credit note (only in rare cases)
- Replaced products or parts may be new or refurbished, as per availability and parent company policy of the product.
- 6. ⏱️ Service Turnaround Time by parent company of the product:
- Average processing time: 7–14 business days
- Delays may occur based on availability of parts or manufacturer response.
- 7. ⚠️ Warranty Void If by parent company of the product:
- Product is opened, altered, or repaired by unauthorized persons
- Serial number is tampered, removed, or unreadable
- Use of incompatible accessories or software
- Product damage due to poor handling or transportation
- 8. Limitation of Liability
Our liability is strictly limited to repair or replacement under warranty terms.
We are not responsible for:
- Data loss
- Business interruptions
- Third-party service costs
We strongly recommend regular data backups.
- 9. ️ Authorized Warranty Support
All warranty repairs are handled in-house or through authorized service centers only.
For any service-related questions, please contact:
MEDIA HOUSE,
OPP.GANDHI SMRUTI BHAWAN,
NANPURA,
SURAT
Mobile:(m)9824751601,9824751700
Email : helpdesk.mediahouse@gmail.com , mediasurat99@gmail.com
Business Hours: [e.g., Mon–Sat, 10:30 AM – 8 PM]
Description
- [Clear Visuals in Full HD Resolution]: The 24” screen delivers crisp visuals with Full HD 1920 x 1080 resolution, ideal for both home and office productivity. Its sleek, frameless design on three sides supports seamless multi-monitor setups and enhances immersion with minimal bezels.
- [SuperClear IPS Panel Technology]: Enjoy consistent image quality from every angle with a SuperClear IPS panel. A static contrast ratio of 1,000:1, dynamic contrast ratio of 50M:1, and brightness of 250 cd/m² ensure vibrant color accuracy and image sharpness across various lighting environments.
- [Smooth Visuals with Enhanced Response]: Featuring a 100Hz refresh rate and 1ms (MPRT) response time, this monitor ensures fluid motion and reduced blur for casual gaming, video editing, and everyday tasks. AMD Free Sync support helps eliminate screen tearing and stuttering for smoother performance.
- [Flexible Connectivity]: Equipped with 1 x HDMI 1.4, 1 x VGA, and a 3.5mm audio-out port, the VA2432-H offers easy connection to laptops, desktops, and multimedia devices.
- [Eye Care with Flicker-Free and Blue Light Filter]: ViewSonic’s Eye ProTech+ technology includes Flicker-Free and Blue Light Filter features to reduce eye fatigue, making extended viewing sessions more comfortable.
- [Energy Efficient and Eco-Friendly]: With a typical power consumption of ~22W, Eco Mode settings (15W–18W), and standby at 0.3W, the VA2432-H is designed to conserve energy without sacrificing performance.
- [Mounting and Ergonomics]: VESA-compatible (75 x 75 mm) for wall or arm mounting, and features tilt adjustability from -3° to 20° for customized viewing comfort.
- [Package Contents]: VA2432-H Monitor x1, Power Cable x1, HDMI Cable x1, Quick Start Guide x1
- [Warranty]: 3 Years Standard On-site Manufacturer Warranty
General |
|
| Model Name | Viewsonic 24 inch Monitor VA2432-H |
| SKU | viewsonic-24-inch-monitor-va2432-h |
| Color | Black |
| Screen Size | 24 |
| Screen Resolution | 1920 x 1080 Pixels |
| Monitor Refresh Rate | 100 Hz |
| Display Description | 24-inch (60.96 cm) Full HD1080p IPS Monitor |
| Monitor Brightness | 250 |
| Monitor Type | FLAT |
| Monitor Feature | 24-inch (60.96 cm) Full HD1080p IPS Monitor |
| Monitor Response Time | 1ms |
| Monitor Stand Type | Tilt |
| Monitor Bezel | IPS |
| Monitor Contrast Ratio | 1000:1 |
| Monitor Color Gamut Info | sRGB 104% |
| Monitor Power Type | Power Consumption 2 Watts Voltage 240 Volts |
| Inbuilt Audio Speaker | NO |
Port And Slot Features |
| Headphone Jack | 1 |
| HDMI Port | 1 |
| Display Port | NO |
| USB Port | NO |
| VGA Port | 1 |
| Type C port | NO |
| Type C Charging port(Thunder Bolt) | NO |
Connectivity Features |
Display And Audio Features |
|
| Touch Screen Status | Non Touch |
| Screen Size | 24 |
| Screen Resolution | 1920 x 1080 Pixels |
| Display Description | 24-inch (60.96 cm) Full HD1080p IPS Monitor |
| In Built Audio Speaker | NO |
Dimensions |
| Weight | 2.7 Kilograms |
Additional Features |
Warranty |
| Warranty | 3 Year Manufacturer Warranty |
