Product Warranty Guide
- ️ WARRANTY TERMS & CONDITIONS
Applicable to: Laptops, Desktop Computers, Printers and accessories
Issued by: MEDIA HOUSE, OPP.GANDHI SMRUTI BHAWAN,NANPURA, SURAT,GUJARAT.
- Media House will follow the terms and condition of the parent company of the product.Final decision will be of the parent company of the product under warranty.
- Below are the general guideline for warranty execution of different products which Media House sells.
This warranty covers manufacturer defects in materials and workmanship under normal use for:
- Laptops & Computers: Hardware components (motherboard, RAM, hard drive/SSD, processor, display, keyboard, etc.)
- Printers: Internal components (print head, logic board, power supply, etc.)
✅ Covered by parent company of the product:
- Hardware malfunctions
- Factory defects
- Non-user-induced failures
❌ Not Covered by parent company of the product::
- Physical damage (cracks, dents, broken screens)
- Water or liquid damage
- Electrical damage from surges, lightning, or poor wiring
- Software corruption or malware
- Printer cartridges, toner, ink refills, or maintenance kits
- Damages due to misuse, unauthorized repairs, or negligence
- 2. Warranty Period by parent company of the product:
- Brand-New Laptops/Desktops: 12 months to 36 month from the date of purchase.
- Printers: 6 to 12 months (depending on brand)
- Refurbished Products (if applicable): 1 to 6 months, depending on product type
Note: Warranty period begins on the date of original purchase, as mentioned on the invoice.
- 3. Proof of Purchase Required
Warranty is valid only when presented with:
- A valid invoice/receipt from MEDIA HOUSE.
- Product with matching serial number
Warranty is non-transferable and applies only to the original purchaser.
- 4. Warranty Claim Process
To claim warranty:
- Contact our support team at [9824751601] or EMAIL: [helpdesk.mediehouse@gmail.com].
- Bring or ship the product to our service center.
- Provide:
- Original invoice
- Brief description of the issue
- All included accessories (power adapter, cables, etc.)
- 5. Repair / Replacement Policy
- We will inspect the product and determine whether to:
- Repair the defective part
- Replace with an equivalent product or part
- Issue a credit note (only in rare cases)
- Replaced products or parts may be new or refurbished, as per availability and parent company policy of the product.
- 6. ⏱️ Service Turnaround Time by parent company of the product:
- Average processing time: 7–14 business days
- Delays may occur based on availability of parts or manufacturer response.
- 7. ⚠️ Warranty Void If by parent company of the product:
- Product is opened, altered, or repaired by unauthorized persons
- Serial number is tampered, removed, or unreadable
- Use of incompatible accessories or software
- Product damage due to poor handling or transportation
- 8. Limitation of Liability
Our liability is strictly limited to repair or replacement under warranty terms.
We are not responsible for:
- Data loss
- Business interruptions
- Third-party service costs
We strongly recommend regular data backups.
- 9. ️ Authorized Warranty Support
All warranty repairs are handled in-house or through authorized service centers only.
For any service-related questions, please contact:
MEDIA HOUSE,
OPP.GANDHI SMRUTI BHAWAN,
NANPURA,
SURAT
Mobile:(m)9824751601,9824751700
Email : helpdesk.mediahouse@gmail.com , mediasurat99@gmail.com
Business Hours: [e.g., Mon–Sat, 10:30 AM – 8 PM]
Description
- [Crisp Visuals with HD+ Resolution] The 19.5” widescreen display delivers a 1600 x 900 resolution, offering clear and sharp visuals suitable for everyday computing tasks, whether at home or in the office. Its compact size makes it ideal for smaller workspaces, while still providing ample screen real estate for productivity.
- [Enhanced Visual Performance] Equipped with a TN panel, this monitor features a static contrast ratio of 600:1, dynamic contrast of 50M:1, 250 cd/m² brightness, and 16.7 million color support. Enjoy smooth visuals and clear detail, ideal for document editing, browsing, and basic media viewing.
- [Smooth Display Experience] With a 60Hz refresh rate and 5ms response time, the VA2025-H ensures fluid screen transitions and minimal motion blur for routine tasks, online videos, or office applications.
- [Flexible Connectivity Options] Includes 1 x HDMI 1.4 and 1 x VGA port, ensuring compatibility with desktops, laptops, and other multimedia devices. Whether you’re upgrading your setup or adding a secondary screen, this monitor fits right in.
- [Comfortable Viewing All Day] Features Flicker-Free technology and a built-in Blue Light Filter to help reduce eye fatigue during long hours of use, making it a great choice for students, professionals, or casual users.
- [Slim Profile with VESA Compatibility] The monitor's sleek, minimalist design blends into any workspace, while 75 x 75 mm VESA compatibility allows for flexible mounting options—on a wall or with a monitor arm.
- [Eco-Friendly Design] Built with energy efficiency in mind, this monitor consumes less power, helping you lower your energy bills while supporting a more sustainable workspace.
- [Package Contents]: VA2025-H x1, HDMI Cable (v1.4; Male-Male) x1, AC/DC Adapter x1, Quick Start Guide x1
- [Warranty]: 3 Years Standard On-site Manufacturer Warranty
- [Dimensions & Power]: Power Consumption: (typical): 17W, Consumption (max): 22W. Dimension - Physical (mm): 463.22 x 328.46 x 194.65
General |
|
| Model Name | Viewsonic 20 inch Monitor VA2025-H |
| SKU | viewsonic-20-inch-monitor-va2025-h |
| Color | Black |
| Screen Size | 19.5 |
| Screen Resolution | 1600 x 900 |
| Monitor Refresh Rate | 60Hz |
| Display Description | 19.5” widescreen display |
| Monitor Brightness | 250 cd/m² |
| Monitor Type | FLAT |
| Monitor Feature | 19.5” widescreen display |
| Monitor Response Time | 5ms |
| Monitor Stand Type | Tilt |
| Monitor Bezel | TN Technology |
| Monitor Contrast Ratio | 600:1 |
| Monitor Color Gamut Info | 99% sRGB |
| Monitor Power Type | Eco Mode (Conserve): 11W Eco Mode (optimized): 14W Consumption (typical): 17W Consumption (max): 22W Voltage: AC 100-240V Stand-by: 0.3W Power Supply: External Power Adaptor |
| Inbuilt Audio Speaker | NO |
Port And Slot Features |
| Headphone Jack | no |
| HDMI Port | 1 |
| Display Port | no |
| USB Port | no |
| Other Port | no |
| VGA Port | 1 |
| Type C port | no |
| Type C Charging port(Thunder Bolt) | no |
Connectivity Features |
Display And Audio Features |
|
| Touch Screen Status | Non Touch |
| Screen Size | 19.5 |
| Screen Resolution | 1600 x 900 |
| Display Description | 19.5” widescreen display |
| In Built Audio Speaker | NO |
Dimensions |
| Weight | 2.4 kg |
Additional Features |
| Other Features | no |
Warranty |
| Warranty | 3 Years Standard On-site Manufacturer Warranty |
