Product Warranty Guide
- ️ WARRANTY TERMS & CONDITIONS
Applicable to: Laptops, Desktop Computers, Printers and accessories
Issued by: MEDIA HOUSE, OPP.GANDHI SMRUTI BHAWAN,NANPURA, SURAT,GUJARAT.
- Media House will follow the terms and condition of the parent company of the product.Final decision will be of the parent company of the product under warranty.
- Below are the general guideline for warranty execution of different products which Media House sells.
This warranty covers manufacturer defects in materials and workmanship under normal use for:
- Laptops & Computers: Hardware components (motherboard, RAM, hard drive/SSD, processor, display, keyboard, etc.)
- Printers: Internal components (print head, logic board, power supply, etc.)
✅ Covered by parent company of the product:
- Hardware malfunctions
- Factory defects
- Non-user-induced failures
❌ Not Covered by parent company of the product::
- Physical damage (cracks, dents, broken screens)
- Water or liquid damage
- Electrical damage from surges, lightning, or poor wiring
- Software corruption or malware
- Printer cartridges, toner, ink refills, or maintenance kits
- Damages due to misuse, unauthorized repairs, or negligence
- 2. Warranty Period by parent company of the product:
- Brand-New Laptops/Desktops: 12 months to 36 month from the date of purchase.
- Printers: 6 to 12 months (depending on brand)
- Refurbished Products (if applicable): 1 to 6 months, depending on product type
Note: Warranty period begins on the date of original purchase, as mentioned on the invoice.
- 3. Proof of Purchase Required
Warranty is valid only when presented with:
- A valid invoice/receipt from MEDIA HOUSE.
- Product with matching serial number
Warranty is non-transferable and applies only to the original purchaser.
- 4. Warranty Claim Process
To claim warranty:
- Contact our support team at [9824751601] or EMAIL: [helpdesk.mediehouse@gmail.com].
- Bring or ship the product to our service center.
- Provide:
- Original invoice
- Brief description of the issue
- All included accessories (power adapter, cables, etc.)
- 5. Repair / Replacement Policy
- We will inspect the product and determine whether to:
- Repair the defective part
- Replace with an equivalent product or part
- Issue a credit note (only in rare cases)
- Replaced products or parts may be new or refurbished, as per availability and parent company policy of the product.
- 6. ⏱️ Service Turnaround Time by parent company of the product:
- Average processing time: 7–14 business days
- Delays may occur based on availability of parts or manufacturer response.
- 7. ⚠️ Warranty Void If by parent company of the product:
- Product is opened, altered, or repaired by unauthorized persons
- Serial number is tampered, removed, or unreadable
- Use of incompatible accessories or software
- Product damage due to poor handling or transportation
- 8. Limitation of Liability
Our liability is strictly limited to repair or replacement under warranty terms.
We are not responsible for:
- Data loss
- Business interruptions
- Third-party service costs
We strongly recommend regular data backups.
- 9. ️ Authorized Warranty Support
All warranty repairs are handled in-house or through authorized service centers only.
For any service-related questions, please contact:
MEDIA HOUSE,
OPP.GANDHI SMRUTI BHAWAN,
NANPURA,
SURAT
Mobile:(m)9824751601,9824751700
Email : helpdesk.mediahouse@gmail.com , mediasurat99@gmail.com
Business Hours: [e.g., Mon–Sat, 10:30 AM – 8 PM]
Description
- ULTRA-PORTABLE DESIGN: anti-slip cover, metal case, and aluminum stand, reliability is embodied in the design.
- FULL HD 1080P RESOLUTION: This monitor features Full HD 1920x1080 resolution for unbelievable pixel-by-pixel image performance. You’ll experience the most amazing clarity and detail whether it be while working, gaming, or enjoying the latest in multimedia entertainment.
- VERSATILE CONNECTIVITY: In addition to dual USB Type-C ports with charging, this monitor also features mini HDMI and a 3.5mm headphone jack for plug-and-play connectivity to a variety of multimedia devices.
- BUILT-IN STAND: A convenient built-in stand enables you to orient the screen in both portrait and landscape modes | Warranty: 3 years standard on-site warranty
- 2-WAY POWER WITH USB TYPE-C: Dual USB Type-C ports deliver audio, and video over a single cable. What's more, these USB Type-C ports also deliver two-way power: a connected laptop can power the monitor, or the monitor can power a connected laptop via USB-C power bank or AC adapter and outlet.
- Supports Vertical Layout : Besides common horizontal content, you may setup a pivot screen for table-reviewing, programming, photo-editing, gaming, etc.
- Magnetic Cover and Mat : Avoid damage during carry, the detachable magnetic cover is easy to put on. Used as a mat, its anti-slip surface prevents the monitor from sliding away.
General |
|
| Model Name | Viewsonic 16 inch Monitor VG1655 |
| SKU | viewsonic-16-inch-monitor-vg1655 |
| Color | Natural silver |
| Screen Size | 16 Inches |
| Screen Resolution | 1920 x 1080 Pixels |
| Monitor Refresh Rate | 60 Hz |
| Display Description | 16-Inch (40.6 cm) Portable Monitor, FHD 1080p |
| Monitor Brightness | 250 |
| Monitor Type | FLAT |
| Monitor Feature | 16-Inch (40.6 cm) Portable Monitor, FHD 1080p, USB-C, Ultra-Slim 6.9mm, 810g, Bezel-Less, Premium Metallic Design, Compatible with Laptop, Tablet & Mobile |
| Monitor Response Time | 6.5ms |
| Monitor Stand Type | Foldable Stand |
| Monitor Bezel | IPS |
| Monitor Contrast Ratio | 800:1 |
| Monitor Color Gamut Info | 99% sRGB |
| Inbuilt Audio Speaker | 0.8Watts x2 |
Port And Slot Features |
| Headphone Jack | 1 |
| HDMI Port | 1 |
| Display Port | NO |
| USB Port | NO |
| Other Port | NO |
| VGA Port | NO |
| Type C port | NO |
| Type C Charging port(Thunder Bolt) | 1 |
Connectivity Features |
Display And Audio Features |
|
| Touch Screen Status | Non Touch |
| Screen Size | 16 Inches |
| Screen Resolution | 1920 x 1080 Pixels |
| Display Description | 16-Inch (40.6 cm) Portable Monitor, FHD 1080p |
| In Built Audio Speaker | 0.8Watts x2 |
Dimensions |
| Weight | 816 g |
Additional Features |
Warranty |
| Warranty | 3 Year Manufacturer Warranty |
