Product Warranty Guide
- ️ WARRANTY TERMS & CONDITIONS
Applicable to: Laptops, Desktop Computers, Printers and accessories
Issued by: MEDIA HOUSE, OPP.GANDHI SMRUTI BHAWAN,NANPURA, SURAT,GUJARAT.
- Media House will follow the terms and condition of the parent company of the product.Final decision will be of the parent company of the product under warranty.
- Below are the general guideline for warranty execution of different products which Media House sells.
This warranty covers manufacturer defects in materials and workmanship under normal use for:
- Laptops & Computers: Hardware components (motherboard, RAM, hard drive/SSD, processor, display, keyboard, etc.)
- Printers: Internal components (print head, logic board, power supply, etc.)
✅ Covered by parent company of the product:
- Hardware malfunctions
- Factory defects
- Non-user-induced failures
❌ Not Covered by parent company of the product::
- Physical damage (cracks, dents, broken screens)
- Water or liquid damage
- Electrical damage from surges, lightning, or poor wiring
- Software corruption or malware
- Printer cartridges, toner, ink refills, or maintenance kits
- Damages due to misuse, unauthorized repairs, or negligence
- 2. Warranty Period by parent company of the product:
- Brand-New Laptops/Desktops: 12 months to 36 month from the date of purchase.
- Printers: 6 to 12 months (depending on brand)
- Refurbished Products (if applicable): 1 to 6 months, depending on product type
Note: Warranty period begins on the date of original purchase, as mentioned on the invoice.
- 3. Proof of Purchase Required
Warranty is valid only when presented with:
- A valid invoice/receipt from MEDIA HOUSE.
- Product with matching serial number
Warranty is non-transferable and applies only to the original purchaser.
- 4. Warranty Claim Process
To claim warranty:
- Contact our support team at [9824751601] or EMAIL: [helpdesk.mediehouse@gmail.com].
- Bring or ship the product to our service center.
- Provide:
- Original invoice
- Brief description of the issue
- All included accessories (power adapter, cables, etc.)
- 5. Repair / Replacement Policy
- We will inspect the product and determine whether to:
- Repair the defective part
- Replace with an equivalent product or part
- Issue a credit note (only in rare cases)
- Replaced products or parts may be new or refurbished, as per availability and parent company policy of the product.
- 6. ⏱️ Service Turnaround Time by parent company of the product:
- Average processing time: 7–14 business days
- Delays may occur based on availability of parts or manufacturer response.
- 7. ⚠️ Warranty Void If by parent company of the product:
- Product is opened, altered, or repaired by unauthorized persons
- Serial number is tampered, removed, or unreadable
- Use of incompatible accessories or software
- Product damage due to poor handling or transportation
- 8. Limitation of Liability
Our liability is strictly limited to repair or replacement under warranty terms.
We are not responsible for:
- Data loss
- Business interruptions
- Third-party service costs
We strongly recommend regular data backups.
- 9. ️ Authorized Warranty Support
All warranty repairs are handled in-house or through authorized service centers only.
For any service-related questions, please contact:
MEDIA HOUSE,
OPP.GANDHI SMRUTI BHAWAN,
NANPURA,
SURAT
Mobile:(m)9824751601,9824751700
Email : helpdesk.mediahouse@gmail.com , mediasurat99@gmail.com
Business Hours: [e.g., Mon–Sat, 10:30 AM – 8 PM]
Description
- [Ultra-Portable Full HD Touch Display]:15.6" (15.6" viewable) Full HD 1920 x 1080 IPS screen with 10-point capacitive touch. Ultra-slim (14.7 mm) and lightweight (0.94 kg) design, ideal for mobile professionals
- [Responsive Multi-Touch & Stylus Support]:Supports intuitive 10-point multi-touch and includes a passive stylus for precision input, drawing, and annotations
- [Vivid Visuals with Wide Viewing Angles]:250 cd/m² brightness, 800:1 contrast ratio, and 178° viewing angles
- [USB-C with Power Delivery + Mini-HDMI];2 × USB-C ports (DisplayPort Alt Mode + 60W two-way power delivery), 1 × Mini-HDMI, and 1 × 3.5mm audio out. Single-cable connectivity for video, data, and power. [USB-C with Power Delivery + Mini-HDMI];2 × USB-C ports (DisplayPort Alt Mode + 60W two-way power delivery), 1 × Mini-HDMI, and 1 × 3.5mm audio out. Single-cable connectivity for video, data, and power
- [Durable & Sleek Design]:Metal chassis with 6H hardness anti-fingerprint glass. Comes with a magnetic cover that doubles as an adjustable stand (−20° to +60° tilt)
- [Built-in Stereo Speakers]:Integrated 0.8W × 2 stereo speakers for basic multimedia and presentations. Audio-out port for external sound devices
- [Low Power Consumption]:Consumes only ~8W (typical), ~6W (Eco Mode). Can be powered by a laptop via USB-C—no separate adapter needed in most setups
- [Package Contents]:TD1655 Monitor, USB-C to USB-C cable x2, USB-C to USB-A cable x1, Mini-HDMI cable x1, Power Adapter, Passive Stylus, Magnetic Cover, Cleaning Cloth, Quick Start Guide
- [Warranty]: 3 Years Standard On-site Manufacturer Warranty
- [Dimensions & Power]:Size: 355 x 223 x 14.7 mm | Weight: 0.94 kg. VESA mounting not supported.Consumption (typical): 8W, Eco Mode (Conserve): 6W, Eco Mode (optimized): 6.9W,Consumption (max): 8.3W and Stand-by: 0.5W
General |
|
| Model Name | Viewsonic 16 inch Monitor TD1655 |
| SKU | viewsonic-16-inch-monitor-td1655 |
| Color | Black |
| Screen Size | 15.6 Inches |
| Screen Resolution | 1920 x 1080 Pixels |
| Monitor Refresh Rate | 60 Hz |
| Display Description | 16”(40.6cm) FHD IPS Touch Portable Monitor |
| Monitor Brightness | 250 cd/m² |
| Monitor Type | [Ultra-Portable Full HD Touch Display |
| Monitor Feature | 16”(40.6cm) FHD IPS Touch Portable Monitor with USB-C 60W Charge Back, 940g, Metallic Design, Foldable Stand, Slip Cover, Eyecare Screen |
| Monitor Response Time | 6.5ms |
| Monitor Stand Type | Foldable Stand |
| Monitor Bezel | IPS |
| Monitor Contrast Ratio | 800:1 |
| Monitor Color Gamut Info | 99% sRGB |
| Monitor Power Type | Eco Mode (Conserve): 6W Eco Mode (optimized): 6.9W Consumption (typical): 8W Consumption (max): 8.3W Voltage: AC 100-240V Stand-by: 0.5W Power Supply: External Power Adaptor |
| Inbuilt Audio Speaker | 0.8Watts x2 |
Port And Slot Features |
| Headphone Jack | 1 |
| HDMI Port | 1 |
| Display Port | NO |
| USB Port | NO |
| Other Port | NO |
| VGA Port | NO |
| Type C port | NO |
| Type C Charging port(Thunder Bolt) | 2 |
Connectivity Features |
Display And Audio Features |
|
| Touch Screen Status | Touch |
| Screen Size | 15.6 Inches |
| Screen Resolution | 1920 x 1080 Pixels |
| Display Description | 16”(40.6cm) FHD IPS Touch Portable Monitor |
| In Built Audio Speaker | 0.8Watts x2 |
Dimensions |
| Weight | 1 Kilograms |
Additional Features |
Warranty |
| Warranty | 3 Year Manufacturer Warranty |
