Product Warranty Guide
- ️ WARRANTY TERMS & CONDITIONS
Applicable to: Laptops, Desktop Computers, Printers and accessories
Issued by: MEDIA HOUSE, OPP.GANDHI SMRUTI BHAWAN,NANPURA, SURAT,GUJARAT.
- Media House will follow the terms and condition of the parent company of the product.Final decision will be of the parent company of the product under warranty.
- Below are the general guideline for warranty execution of different products which Media House sells.
This warranty covers manufacturer defects in materials and workmanship under normal use for:
- Laptops & Computers: Hardware components (motherboard, RAM, hard drive/SSD, processor, display, keyboard, etc.)
- Printers: Internal components (print head, logic board, power supply, etc.)
✅ Covered by parent company of the product:
- Hardware malfunctions
- Factory defects
- Non-user-induced failures
❌ Not Covered by parent company of the product::
- Physical damage (cracks, dents, broken screens)
- Water or liquid damage
- Electrical damage from surges, lightning, or poor wiring
- Software corruption or malware
- Printer cartridges, toner, ink refills, or maintenance kits
- Damages due to misuse, unauthorized repairs, or negligence
- 2. Warranty Period by parent company of the product:
- Brand-New Laptops/Desktops: 12 months to 36 month from the date of purchase.
- Printers: 6 to 12 months (depending on brand)
- Refurbished Products (if applicable): 1 to 6 months, depending on product type
Note: Warranty period begins on the date of original purchase, as mentioned on the invoice.
- 3. Proof of Purchase Required
Warranty is valid only when presented with:
- A valid invoice/receipt from MEDIA HOUSE.
- Product with matching serial number
Warranty is non-transferable and applies only to the original purchaser.
- 4. Warranty Claim Process
To claim warranty:
- Contact our support team at [9824751601] or EMAIL: [helpdesk.mediehouse@gmail.com].
- Bring or ship the product to our service center.
- Provide:
- Original invoice
- Brief description of the issue
- All included accessories (power adapter, cables, etc.)
- 5. Repair / Replacement Policy
- We will inspect the product and determine whether to:
- Repair the defective part
- Replace with an equivalent product or part
- Issue a credit note (only in rare cases)
- Replaced products or parts may be new or refurbished, as per availability and parent company policy of the product.
- 6. ⏱️ Service Turnaround Time by parent company of the product:
- Average processing time: 7–14 business days
- Delays may occur based on availability of parts or manufacturer response.
- 7. ⚠️ Warranty Void If by parent company of the product:
- Product is opened, altered, or repaired by unauthorized persons
- Serial number is tampered, removed, or unreadable
- Use of incompatible accessories or software
- Product damage due to poor handling or transportation
- 8. Limitation of Liability
Our liability is strictly limited to repair or replacement under warranty terms.
We are not responsible for:
- Data loss
- Business interruptions
- Third-party service costs
We strongly recommend regular data backups.
- 9. ️ Authorized Warranty Support
All warranty repairs are handled in-house or through authorized service centers only.
For any service-related questions, please contact:
MEDIA HOUSE,
OPP.GANDHI SMRUTI BHAWAN,
NANPURA,
SURAT
Mobile:(m)9824751601,9824751700
Email : helpdesk.mediahouse@gmail.com , mediasurat99@gmail.com
Business Hours: [e.g., Mon–Sat, 10:30 AM – 8 PM]
Description
- THE NEXT EVOLUTION IN GAMING – Elevate your gameplay with stunning visuals on the curved WQHD display that features next-level connectivity, Eyesafe technology, and wicked fast response times.
- EXPERIENCE EXHILARATING SPEED –The Legion Pro 34WD-10 gaming monitor delivers ultra-smooth, high-octane gaming with its 240Hz refresh rate and 0.03ms response time.
- CUSTOMIZED SPLIT-SCREEN – Experience Lenovo’s patented True Split technology which allows gamers to display two sources side by side on the screen for a customized and flexible multitasking experience.
- ENJOY JAW-DROPPING VISUALS – The curved 34” display with 21:9 WQHD resolution invites you to step into virtual worlds and enjoy a panoramic view of the playing field.
- RESTORE REAL COLOR – The Legion Pro 34WD-10 monitor has 1.07 billion color support and True 10-bit color depth for hyper-realistic graphics.
- LEVERAGE SUPREME CONNECTIVITY- Legion Pro 34WD-10 gaming monitors come with USB-C connectivity that offers up to 140W smart power, making it simple to connect all your devices. Featuring True Split, smart sensors, and an RJ45 Ethernet port, the monitors promise a productivity boost and superior user experienceLegion Pro 34WD-10 gaming monitors come with USB-C connectivity that offers up to 140W smart power, making it simple to connect all your devices. Featuring True Split, smart sensors, and an RJ45 Ethernet port, the monitors promise a productivity boost and superior user experience.
- PORTS: USB Upstream (1 x USB-B (USB 5Gbps / USB 3.2 Gen 1), 1 x USB-C (USB 5Gbps / USB 3.2 Gen 1) | USB Downstream ( 3 x USB-A (USB 5Gbps / USB 3.2 Gen 1, 2 x USB-C (USB 5Gbps / USB 3.2 Gen 1) | Video connector (1 x USB-C (DP 1.4 Alt Mode HBR3), 1x HDMI 2.1 FRL, 1x HDMI 2.1 FRL with eARC, 1x DP 1.4 (HBR3)
General |
|
| Model Name | Lenovo 34 inch monitor Pro 34WD-10 |
| SKU | lenovo-34-inch-monitor-pro-34wd-10 |
| Color | White and Black |
| Screen Size | 34-inch |
| Screen Resolution | 3440 x 1440 |
| Monitor Refresh Rate | 240Hz |
| Display Description | The curved 34” display with 21:9 WQHD resolution invites you to step into virtual worlds and enjoy a panoramic view of the playing field. |
| Monitor Brightness | Brightness (Typical): 275 cd/㎡ (APL 100%), Brightness (Max.): 450 cd/㎡ (APL 25%), Brightness (Peak): 1300 cd/㎡ (APL 1.5%) |
| Monitor Type | CURVED |
| Monitor Feature | Elevate your gameplay with stunning visuals on the curved WQHD display that features next-level connectivity, Eyesafe technology, and wicked fast response times. |
| Monitor Response Time | 0.03ms (GtG) |
| Monitor Stand Type | ilt,Swivel,Height Stand |
| Monitor Contrast Ratio | (25% APL) 1,500,000:1 |
| Monitor Color Gamut Info | 130% sRGB (colour area ratio), 99% sRGB, 98.5% DCI-P3% |
| Monitor Power Type | 64W Typ, 320W Max, 0.5W Sleep,0.3W Power Off |
| Inbuilt Audio Speaker | 2x5W Speakers |
Port And Slot Features |
| HDMI Port | 2 x HDMI 2.1* (*3440 x 1440 @240Hz as specified in HDMI 2.1 |
| Display Port | 1 x DP 1.4 (HBR3) (*Supports max. bandwidth 32.4 Gbps) |
| USB Port | 1 x USB-B, 3 x USB-A |
| VGA Port | NO |
| Type C port | 1 x USB Type-C,2 x USB-C ( |
Connectivity Features |
Display And Audio Features |
|
| Touch Screen Status | Non Touch |
| Screen Size | 34-inch |
| Screen Resolution | 3440 x 1440 |
| Display Description | The curved 34” display with 21:9 WQHD resolution invites you to step into virtual worlds and enjoy a panoramic view of the playing field. |
| In Built Audio Speaker | 2x5W Speakers |
Dimensions |
| Weight | 6.4 kg |
Additional Features |
Warranty |
| Warranty | 3 Year Manufacturer Warranty |
