Product Warranty Guide
- ️ WARRANTY TERMS & CONDITIONS
Applicable to: Laptops, Desktop Computers, Printers and accessories
Issued by: MEDIA HOUSE, OPP.GANDHI SMRUTI BHAWAN,NANPURA, SURAT,GUJARAT.
- Media House will follow the terms and condition of the parent company of the product.Final decision will be of the parent company of the product under warranty.
- Below are the general guideline for warranty execution of different products which Media House sells.
This warranty covers manufacturer defects in materials and workmanship under normal use for:
- Laptops & Computers: Hardware components (motherboard, RAM, hard drive/SSD, processor, display, keyboard, etc.)
- Printers: Internal components (print head, logic board, power supply, etc.)
✅ Covered by parent company of the product:
- Hardware malfunctions
- Factory defects
- Non-user-induced failures
❌ Not Covered by parent company of the product::
- Physical damage (cracks, dents, broken screens)
- Water or liquid damage
- Electrical damage from surges, lightning, or poor wiring
- Software corruption or malware
- Printer cartridges, toner, ink refills, or maintenance kits
- Damages due to misuse, unauthorized repairs, or negligence
- 2. Warranty Period by parent company of the product:
- Brand-New Laptops/Desktops: 12 months to 36 month from the date of purchase.
- Printers: 6 to 12 months (depending on brand)
- Refurbished Products (if applicable): 1 to 6 months, depending on product type
Note: Warranty period begins on the date of original purchase, as mentioned on the invoice.
- 3. Proof of Purchase Required
Warranty is valid only when presented with:
- A valid invoice/receipt from MEDIA HOUSE.
- Product with matching serial number
Warranty is non-transferable and applies only to the original purchaser.
- 4. Warranty Claim Process
To claim warranty:
- Contact our support team at [9824751601] or EMAIL: [helpdesk.mediehouse@gmail.com].
- Bring or ship the product to our service center.
- Provide:
- Original invoice
- Brief description of the issue
- All included accessories (power adapter, cables, etc.)
- 5. Repair / Replacement Policy
- We will inspect the product and determine whether to:
- Repair the defective part
- Replace with an equivalent product or part
- Issue a credit note (only in rare cases)
- Replaced products or parts may be new or refurbished, as per availability and parent company policy of the product.
- 6. ⏱️ Service Turnaround Time by parent company of the product:
- Average processing time: 7–14 business days
- Delays may occur based on availability of parts or manufacturer response.
- 7. ⚠️ Warranty Void If by parent company of the product:
- Product is opened, altered, or repaired by unauthorized persons
- Serial number is tampered, removed, or unreadable
- Use of incompatible accessories or software
- Product damage due to poor handling or transportation
- 8. Limitation of Liability
Our liability is strictly limited to repair or replacement under warranty terms.
We are not responsible for:
- Data loss
- Business interruptions
- Third-party service costs
We strongly recommend regular data backups.
- 9. ️ Authorized Warranty Support
All warranty repairs are handled in-house or through authorized service centers only.
For any service-related questions, please contact:
MEDIA HOUSE,
OPP.GANDHI SMRUTI BHAWAN,
NANPURA,
SURAT
Mobile:(m)9824751601,9824751700
Email : helpdesk.mediahouse@gmail.com , mediasurat99@gmail.com
Business Hours: [e.g., Mon–Sat, 10:30 AM – 8 PM]
Description
- Display: 27-inch FHD (1920x1080) Monitor | IPS Panel
- Visual Experience: 16.7 Million Colours | Brightness: 250 nits | Anti-Glare
- Aspect Ratio: 16:9 | Viewing Angle: 178°/178° (Horizontal/Vertical)
- Design: NearEdgeless Ultra-slim Monitor | Stand with Phone Holder and cable management | Tilt: -5°/22° | Swivel 360° | Ligt 150m | Pivot -90°/90° | VESA Compatible Wall Mount (100x100)
- Refresh Rate: 75Hz | Response Time: 4ms | AMD Freesync
- Connectivity: USB Type-C Gen1 (DPI1.2 Alt Mode), HDMI 1.4, VGA, Audio-Out (3.5mm)
- Eye Care Technology: TUV Rheinland Eye Comfort Certified monitor minimises eye strain | Low Blue Light Technology
- Warranty: This Monitor comes with Lenovo Authorised 3 Years Onsite Warranty
- In the box: Monitor with stand, Power cable (1.8 m), USB Type-C to Type-C cable (1.8m), Quick setup guide
- Special features: Fully ergonomic stand ( Lift, Tilt, Pivot, Swivel), Built-in speakers , Wall Mountable || Series: L-Series | MTM Number: 66D0KAC2IN
General |
|
| Model Name | Lenovo 27 inch monitor L27h-4A |
| SKU | lenovo-27-inch-monitor-l27h-4a |
| Color | Black |
| Screen Size | 27 inch (68.58cm) |
| Screen Resolution | 1920 x 1080 |
| Monitor Refresh Rate | 75Hz |
| Display Description | 27-inch FHD (1920x1080) Monitor | IPS Panel Visual Experience: 16.7 Million Colours | Brightness: 250 nits | Anti-Glare |
| Monitor Brightness | 250 nits |
| Monitor Type | FLAT |
| Monitor Feature | 27-inch FHD (1920x1080) Monitor | IPS Panel |
| Monitor Response Time | 4ms |
| Monitor Stand Type | Tilt: -5°/22° | Swivel 360° |
| Monitor Contrast Ratio | 1500:1 |
| Monitor Color Gamut Info | 99% sRGB , 90% DCI-P3 |
| Monitor Power Type | AC 100 to 240 V (50-60 Hz) |
| Inbuilt Audio Speaker | 3Wx2 Speakers |
Port And Slot Features |
| Headphone Jack | Audio-Out (3.5mm) |
| HDMI Port | HDMI 1.4 |
| Display Port | DPI1.2 Alt Mod |
| USB Port | NO |
| Type C port | USB Type-C Gen1 |
| Type C Charging port(Thunder Bolt) | NO |
Connectivity Features |
Display And Audio Features |
|
| Touch Screen Status | Non Touch |
| Screen Size | 27 inch (68.58cm) |
| Screen Resolution | 1920 x 1080 |
| Display Description | 27-inch FHD (1920x1080) Monitor | IPS Panel Visual Experience: 16.7 Million Colours | Brightness: 250 nits | Anti-Glare |
| In Built Audio Speaker | 3Wx2 Speakers |
Dimensions |
| Weight | 6.1 kg |
Additional Features |
Warranty |
| Warranty | 3 Year Manufacturer Warranty |
