Product Warranty Guide
- ️ WARRANTY TERMS & CONDITIONS
Applicable to: Laptops, Desktop Computers, Printers and accessories
Issued by: MEDIA HOUSE, OPP.GANDHI SMRUTI BHAWAN,NANPURA, SURAT,GUJARAT.
- Media House will follow the terms and condition of the parent company of the product.Final decision will be of the parent company of the product under warranty.
- Below are the general guideline for warranty execution of different products which Media House sells.
This warranty covers manufacturer defects in materials and workmanship under normal use for:
- Laptops & Computers: Hardware components (motherboard, RAM, hard drive/SSD, processor, display, keyboard, etc.)
- Printers: Internal components (print head, logic board, power supply, etc.)
✅ Covered by parent company of the product:
- Hardware malfunctions
- Factory defects
- Non-user-induced failures
❌ Not Covered by parent company of the product::
- Physical damage (cracks, dents, broken screens)
- Water or liquid damage
- Electrical damage from surges, lightning, or poor wiring
- Software corruption or malware
- Printer cartridges, toner, ink refills, or maintenance kits
- Damages due to misuse, unauthorized repairs, or negligence
- 2. Warranty Period by parent company of the product:
- Brand-New Laptops/Desktops: 12 months to 36 month from the date of purchase.
- Printers: 6 to 12 months (depending on brand)
- Refurbished Products (if applicable): 1 to 6 months, depending on product type
Note: Warranty period begins on the date of original purchase, as mentioned on the invoice.
- 3. Proof of Purchase Required
Warranty is valid only when presented with:
- A valid invoice/receipt from MEDIA HOUSE.
- Product with matching serial number
Warranty is non-transferable and applies only to the original purchaser.
- 4. Warranty Claim Process
To claim warranty:
- Contact our support team at [9824751601] or EMAIL: [helpdesk.mediehouse@gmail.com].
- Bring or ship the product to our service center.
- Provide:
- Original invoice
- Brief description of the issue
- All included accessories (power adapter, cables, etc.)
- 5. Repair / Replacement Policy
- We will inspect the product and determine whether to:
- Repair the defective part
- Replace with an equivalent product or part
- Issue a credit note (only in rare cases)
- Replaced products or parts may be new or refurbished, as per availability and parent company policy of the product.
- 6. ⏱️ Service Turnaround Time by parent company of the product:
- Average processing time: 7–14 business days
- Delays may occur based on availability of parts or manufacturer response.
- 7. ⚠️ Warranty Void If by parent company of the product:
- Product is opened, altered, or repaired by unauthorized persons
- Serial number is tampered, removed, or unreadable
- Use of incompatible accessories or software
- Product damage due to poor handling or transportation
- 8. Limitation of Liability
Our liability is strictly limited to repair or replacement under warranty terms.
We are not responsible for:
- Data loss
- Business interruptions
- Third-party service costs
We strongly recommend regular data backups.
- 9. ️ Authorized Warranty Support
All warranty repairs are handled in-house or through authorized service centers only.
For any service-related questions, please contact:
MEDIA HOUSE,
OPP.GANDHI SMRUTI BHAWAN,
NANPURA,
SURAT
Mobile:(m)9824751601,9824751700
Email : helpdesk.mediahouse@gmail.com , mediasurat99@gmail.com
Business Hours: [e.g., Mon–Sat, 10:30 AM – 8 PM]
Description
- Display: 15-inch FHD | IPS Panel
- Visual Experience: 16.7 Million Colours | 45%NTSC | Brightness: 250 nits | Anti-Glare
- Aspect Ratio: 16:9 | Viewing Angle: 178°/178° (Horizontal/Vertical)
- Lenovo Smart Artery Software: Self-learning software adjusts display as per your usage patterns | Customized experiences with Scenario Modes | Split Screen multi-tasking
- Refresh Rate: 60Hz | Response Time: 6ms || Voltage: 8 Watts Typical , 9.5W Maximum
- USB Ports:- 1x USB 2.0 (1 by USB-C, USB downstream), 1x USB 2.0 (1 by USB-C, USB upstream) || Video Connector:- 2x USB-C 3.2 Gen 1 (DP 1.2 Alt Mode)
- Included Components:- Monitor Sleeve 1 x USB Type-C to Type-C cable (1m) Setup Guide
- 3 Year Manufacturer Warranty
General |
|
| Model Name | Lenovo 15.6 inch monitor L15 |
| SKU | lenovo-156-inch-monitor-l15 |
| Color | Grey |
| Screen Size | 15.6 Inches |
| Screen Resolution | 1920 x 1080 |
| Monitor Refresh Rate | 60Hz | |
| Monitor Brightness | 250 cd/m2 (typical) |
| Monitor Type | IPS Panel |
| Monitor Feature | Display: 15-inch FHD | IPS Panel |
| Monitor Response Time | 6ms |
| Monitor Stand Type | Tilt Angle (0° / 90°) |
| Monitor Contrast Ratio | 1000:1 |
| Monitor Color Gamut Info | 45%NTSC |
| Monitor Power Type | 8W Typ, 9.5W Max, <0.3W Sleep, <0.3W Power Off |
Port And Slot Features |
| Type C port | 2 x USB Type-C (All Digitals with HDCP) |
| Type C Charging port(Thunder Bolt) | 2 x USB Type-C (All Digitals with HDCP) |
Connectivity Features |
Display And Audio Features |
|
| Touch Screen Status | Non Touch |
| Screen Size | 15.6 Inches |
| Screen Resolution | 1920 x 1080 |
Dimensions |
| Weight | 1.69 kg, 3.73 lbs |
Additional Features |
Warranty |
| Warranty | 3 Year Manufacturer Warranty |
