Product Warranty Guide
- ️ WARRANTY TERMS & CONDITIONS
Applicable to: Laptops, Desktop Computers, Printers and accessories
Issued by: MEDIA HOUSE, OPP.GANDHI SMRUTI BHAWAN,NANPURA, SURAT,GUJARAT.
- Media House will follow the terms and condition of the parent company of the product.Final decision will be of the parent company of the product under warranty.
- Below are the general guideline for warranty execution of different products which Media House sells.
This warranty covers manufacturer defects in materials and workmanship under normal use for:
- Laptops & Computers: Hardware components (motherboard, RAM, hard drive/SSD, processor, display, keyboard, etc.)
- Printers: Internal components (print head, logic board, power supply, etc.)
✅ Covered by parent company of the product:
- Hardware malfunctions
- Factory defects
- Non-user-induced failures
❌ Not Covered by parent company of the product::
- Physical damage (cracks, dents, broken screens)
- Water or liquid damage
- Electrical damage from surges, lightning, or poor wiring
- Software corruption or malware
- Printer cartridges, toner, ink refills, or maintenance kits
- Damages due to misuse, unauthorized repairs, or negligence
- 2. Warranty Period by parent company of the product:
- Brand-New Laptops/Desktops: 12 months to 36 month from the date of purchase.
- Printers: 6 to 12 months (depending on brand)
- Refurbished Products (if applicable): 1 to 6 months, depending on product type
Note: Warranty period begins on the date of original purchase, as mentioned on the invoice.
- 3. Proof of Purchase Required
Warranty is valid only when presented with:
- A valid invoice/receipt from MEDIA HOUSE.
- Product with matching serial number
Warranty is non-transferable and applies only to the original purchaser.
- 4. Warranty Claim Process
To claim warranty:
- Contact our support team at [9824751601] or EMAIL: [helpdesk.mediehouse@gmail.com].
- Bring or ship the product to our service center.
- Provide:
- Original invoice
- Brief description of the issue
- All included accessories (power adapter, cables, etc.)
- 5. Repair / Replacement Policy
- We will inspect the product and determine whether to:
- Repair the defective part
- Replace with an equivalent product or part
- Issue a credit note (only in rare cases)
- Replaced products or parts may be new or refurbished, as per availability and parent company policy of the product.
- 6. ⏱️ Service Turnaround Time by parent company of the product:
- Average processing time: 7–14 business days
- Delays may occur based on availability of parts or manufacturer response.
- 7. ⚠️ Warranty Void If by parent company of the product:
- Product is opened, altered, or repaired by unauthorized persons
- Serial number is tampered, removed, or unreadable
- Use of incompatible accessories or software
- Product damage due to poor handling or transportation
- 8. Limitation of Liability
Our liability is strictly limited to repair or replacement under warranty terms.
We are not responsible for:
- Data loss
- Business interruptions
- Third-party service costs
We strongly recommend regular data backups.
- 9. ️ Authorized Warranty Support
All warranty repairs are handled in-house or through authorized service centers only.
For any service-related questions, please contact:
MEDIA HOUSE,
OPP.GANDHI SMRUTI BHAWAN,
NANPURA,
SURAT
Mobile:(m)9824751601,9824751700
Email : helpdesk.mediahouse@gmail.com , mediasurat99@gmail.com
Business Hours: [e.g., Mon–Sat, 10:30 AM – 8 PM]
Description
- Elevated Entertainment: Enjoy your favourite shows with smooth visuals and built-in speakers. The FHD resolution and 1500:1 contrast ratio bring clarity, while a 144Hz refresh rate, and 1ms Moving Picture Response Time (MPRT) deliver a smooth, tear-free viewing experience.
- Hear The Audio Difference: Immerse yourself in sound with integrated dual 3W speakers delivering a wider range of frequencies. Whether you're watching a movie or enjoying music, you can fine-tune your experience with five preset sound profiles or create your own for personalised, dynamic audio that suits every moment.
- Eye comfort: Prioritise visual comfort with this 4-star TÜV-certified display. Reduce harmful blue light emissions while maintaining stunning image quality without compromising colours.
- Designed For Comfort: Adjust your monitor to suit your preference throughout the day. Tilt-From -5°/+21° | Swivel-Bi-directionally up to 30° | Pivot-Bi-directionally up to 90° | Height-Adjustability up to 110mm
- Maximise productivity: Easy Arrange tiles apps across screens with pre-set partitions and customises up to five windows, enhancing multitasking. Easy Arrange Memory saves and restores app profiles manually, on schedule, or at start-up. Customise your views: Work comfortably, day or night. Automate your brightness and contrast settings to match your schedule.
General |
|
| Model Name | DELL 27 INCH MONITOR S2725HSM |
| SKU | dell-27-inch-monitor-s2725hsm |
| Color | Natural silver |
| Screen Size | 27 Inches |
| Screen Resolution | 1920 x 1080 Pixels |
| Monitor Refresh Rate | 144Hz |
| Display Description | 27"/68.58cm FHD Monitor, 144Hz Refresh Rate, IPS Panel |
| Monitor Brightness | 300 |
| Monitor Type | FLAT |
| Monitor Feature | 27"/68.58cm FHD Monitor, 144Hz Refresh Rate, IPS Panel, 1ms Response, Flicker-free, Contrast 1500:1, 2xHDMI, Built-in 6W Dual Speakers, Warranty 3 Years, TÜV Rheinland 4-Star Eye Comfort |
| Monitor Response Time | 1ms |
| Monitor Stand Type | Tilt Adjustment |
| Monitor Bezel | IPS |
| Monitor Contrast Ratio | 1500:1 |
| Monitor Color Gamut Info | 99% sRGB (CIE 1931) |
| Monitor Power Type | Input Voltage Range 100V AC to 240V AC Operating Power Consumption 17 W Standby Power Consumption 0.5 W Off-Mode Power Consumption 0.3 W Frequency 50 Hz 60 Hz Maximum Power Consumption 43 W Voltage Current 1A |
| Inbuilt Audio Speaker | 3W |
Port And Slot Features |
| Headphone Jack | NO |
| HDMI Port | 2 |
| Display Port | NO |
| USB Port | NO |
| Other Port | NO |
| VGA Port | NO |
| Type C port | NO |
| Type C Charging port(Thunder Bolt) | NO |
Connectivity Features |
Display And Audio Features |
|
| Touch Screen Status | Non Touch |
| Screen Size | 27 Inches |
| Screen Resolution | 1920 x 1080 Pixels |
| Display Description | 27"/68.58cm FHD Monitor, 144Hz Refresh Rate, IPS Panel |
| In Built Audio Speaker | 3W |
Dimensions |
| Weight | 3.95 Kilograms |
Additional Features |
Warranty |
| Warranty | 3 Year Manufacturer Warranty |
