Product Warranty Guide
- ️ WARRANTY TERMS & CONDITIONS
Applicable to: Laptops, Desktop Computers, Printers and accessories
Issued by: MEDIA HOUSE, OPP.GANDHI SMRUTI BHAWAN,NANPURA, SURAT,GUJARAT.
- Media House will follow the terms and condition of the parent company of the product.Final decision will be of the parent company of the product under warranty.
- Below are the general guideline for warranty execution of different products which Media House sells.
This warranty covers manufacturer defects in materials and workmanship under normal use for:
- Laptops & Computers: Hardware components (motherboard, RAM, hard drive/SSD, processor, display, keyboard, etc.)
- Printers: Internal components (print head, logic board, power supply, etc.)
✅ Covered by parent company of the product:
- Hardware malfunctions
- Factory defects
- Non-user-induced failures
❌ Not Covered by parent company of the product::
- Physical damage (cracks, dents, broken screens)
- Water or liquid damage
- Electrical damage from surges, lightning, or poor wiring
- Software corruption or malware
- Printer cartridges, toner, ink refills, or maintenance kits
- Damages due to misuse, unauthorized repairs, or negligence
- 2. Warranty Period by parent company of the product:
- Brand-New Laptops/Desktops: 12 months to 36 month from the date of purchase.
- Printers: 6 to 12 months (depending on brand)
- Refurbished Products (if applicable): 1 to 6 months, depending on product type
Note: Warranty period begins on the date of original purchase, as mentioned on the invoice.
- 3. Proof of Purchase Required
Warranty is valid only when presented with:
- A valid invoice/receipt from MEDIA HOUSE.
- Product with matching serial number
Warranty is non-transferable and applies only to the original purchaser.
- 4. Warranty Claim Process
To claim warranty:
- Contact our support team at [9824751601] or EMAIL: [helpdesk.mediehouse@gmail.com].
- Bring or ship the product to our service center.
- Provide:
- Original invoice
- Brief description of the issue
- All included accessories (power adapter, cables, etc.)
- 5. Repair / Replacement Policy
- We will inspect the product and determine whether to:
- Repair the defective part
- Replace with an equivalent product or part
- Issue a credit note (only in rare cases)
- Replaced products or parts may be new or refurbished, as per availability and parent company policy of the product.
- 6. ⏱️ Service Turnaround Time by parent company of the product:
- Average processing time: 7–14 business days
- Delays may occur based on availability of parts or manufacturer response.
- 7. ⚠️ Warranty Void If by parent company of the product:
- Product is opened, altered, or repaired by unauthorized persons
- Serial number is tampered, removed, or unreadable
- Use of incompatible accessories or software
- Product damage due to poor handling or transportation
- 8. Limitation of Liability
Our liability is strictly limited to repair or replacement under warranty terms.
We are not responsible for:
- Data loss
- Business interruptions
- Third-party service costs
We strongly recommend regular data backups.
- 9. ️ Authorized Warranty Support
All warranty repairs are handled in-house or through authorized service centers only.
For any service-related questions, please contact:
MEDIA HOUSE,
OPP.GANDHI SMRUTI BHAWAN,
NANPURA,
SURAT
Mobile:(m)9824751601,9824751700
Email : helpdesk.mediahouse@gmail.com , mediasurat99@gmail.com
Business Hours: [e.g., Mon–Sat, 10:30 AM – 8 PM]
Description
- TRUE COLOR ACCURACY FOR VIDEO CREATORS: 100% Rec.709, 100% sRGB and 95% P3, color spaces ensure precise color from edit to upload. Comes factory-calibrated with Delta E ≤ 2.
- MOBILE COLOR PREVIEW & ICCSYNC: Preview how your video looks on iPhones/iPads, and ICCsync auto-matches color profiles between MacBook and monitor to ensure accuracy.
- 2.1CH AUDIO WITH STUDIO MODE: Built-in speakers with a dedicated woofer deliver balanced, crystal-clear audio. Hear voice, music, and effects as your audience would.
- EFFORTLESS CUSTOMIZATION: With Wireless Hotkey Puck and Display Pilot 2, adjust color mode, brightness, and audio with a twist—no OSD menus, no disruptions.
- ALL-IN-ONE USB-C & ERGONOMIC DESIGN: Single-cable solution for display, power (65W), and data. Includes full tilt, swivel, pivot, and height adjustments for creative comfort.
General |
|
| Model Name | BENQ monitor 32 inch PV3200U |
| SKU | benq-monitor-32-inch-pv3200u |
| Color | Black |
| Screen Size | 31.5 inch |
| Screen Resolution | 3840x2160 |
| Monitor Refresh Rate | 60 |
| Monitor Brightness | 350 nits |
| Monitor Type | IPS |
| Monitor Feature | 32” 4K UHD Monitor for Video Editing, 95% DCI-P3, 100% Rec.709/sRGB, 2.1ch Speakers, 65W USB-C, Mac Compatible, Factory-Calibrated, Software Calibration, Ergonomic Stand |
| Monitor Response Time | 5 ms |
| Monitor Stand Type | full tilt, swivel, pivot, and height adjustments for creative comfort. |
| Monitor Contrast Ratio | 16:9 |
| Monitor Color Gamut Info | 100% sRGB, 100% Rec.709, 95% P3 |
| Monitor Power Type | 100 - 240V |
| Inbuilt Audio Speaker | 2.1 Channel (2Wx2 + 5W woofer) |
Port And Slot Features |
| Headphone Jack | YES |
| HDMI Port | HDMI (v2.0) 3 |
| USB Port | USB Type-A Downstream (USB 3.2 Gen 1, 5 Gbps, power charging 7.5W) 3 |
| VGA Port | NO |
| Type C port | USB C(PowerDelivery 65W, DisplayPort Alt Mode, Data) 1, USB Type-C Downstream (USB 3.2 Gen 1, 5 Gbps, power charging 7.5W) 1 |
Connectivity Features |
Display And Audio Features |
|
| Touch Screen Status | Non Touch |
| Screen Size | 31.5 inch |
| Screen Resolution | 3840x2160 |
| In Built Audio Speaker | 2.1 Channel (2Wx2 + 5W woofer) |
Dimensions |
| Weight | 8 kg 730 g |
Additional Features |
Warranty |
| Warranty | 3 Years Warranty |
