Product Warranty Guide
- ️ WARRANTY TERMS & CONDITIONS
Applicable to: Laptops, Desktop Computers, Printers and accessories
Issued by: MEDIA HOUSE, OPP.GANDHI SMRUTI BHAWAN,NANPURA, SURAT,GUJARAT.
- Media House will follow the terms and condition of the parent company of the product.Final decision will be of the parent company of the product under warranty.
- Below are the general guideline for warranty execution of different products which Media House sells.
This warranty covers manufacturer defects in materials and workmanship under normal use for:
- Laptops & Computers: Hardware components (motherboard, RAM, hard drive/SSD, processor, display, keyboard, etc.)
- Printers: Internal components (print head, logic board, power supply, etc.)
✅ Covered by parent company of the product:
- Hardware malfunctions
- Factory defects
- Non-user-induced failures
❌ Not Covered by parent company of the product::
- Physical damage (cracks, dents, broken screens)
- Water or liquid damage
- Electrical damage from surges, lightning, or poor wiring
- Software corruption or malware
- Printer cartridges, toner, ink refills, or maintenance kits
- Damages due to misuse, unauthorized repairs, or negligence
- 2. Warranty Period by parent company of the product:
- Brand-New Laptops/Desktops: 12 months to 36 month from the date of purchase.
- Printers: 6 to 12 months (depending on brand)
- Refurbished Products (if applicable): 1 to 6 months, depending on product type
Note: Warranty period begins on the date of original purchase, as mentioned on the invoice.
- 3. Proof of Purchase Required
Warranty is valid only when presented with:
- A valid invoice/receipt from MEDIA HOUSE.
- Product with matching serial number
Warranty is non-transferable and applies only to the original purchaser.
- 4. Warranty Claim Process
To claim warranty:
- Contact our support team at [9824751601] or EMAIL: [helpdesk.mediehouse@gmail.com].
- Bring or ship the product to our service center.
- Provide:
- Original invoice
- Brief description of the issue
- All included accessories (power adapter, cables, etc.)
- 5. Repair / Replacement Policy
- We will inspect the product and determine whether to:
- Repair the defective part
- Replace with an equivalent product or part
- Issue a credit note (only in rare cases)
- Replaced products or parts may be new or refurbished, as per availability and parent company policy of the product.
- 6. ⏱️ Service Turnaround Time by parent company of the product:
- Average processing time: 7–14 business days
- Delays may occur based on availability of parts or manufacturer response.
- 7. ⚠️ Warranty Void If by parent company of the product:
- Product is opened, altered, or repaired by unauthorized persons
- Serial number is tampered, removed, or unreadable
- Use of incompatible accessories or software
- Product damage due to poor handling or transportation
- 8. Limitation of Liability
Our liability is strictly limited to repair or replacement under warranty terms.
We are not responsible for:
- Data loss
- Business interruptions
- Third-party service costs
We strongly recommend regular data backups.
- 9. ️ Authorized Warranty Support
All warranty repairs are handled in-house or through authorized service centers only.
For any service-related questions, please contact:
MEDIA HOUSE,
OPP.GANDHI SMRUTI BHAWAN,
NANPURA,
SURAT
Mobile:(m)9824751601,9824751700
Email : helpdesk.mediahouse@gmail.com , mediasurat99@gmail.com
Business Hours: [e.g., Mon–Sat, 10:30 AM – 8 PM]
Description
- RETINA-LIKE 5K RESOLUTION:- Experience 5120x2880 clarity with 218 PPI 98% P3 coverage, delivering ultra-sharp details and smooth gradients. View details with more workspace and 77.8% more pixels than 4K monitors.
- IPS BLACK PANEL:- 2000:1 contrast ensure precise color accuracy with deep blacks and vibrant tones, perfect for VFX and visual storytelling across platforms.
- MAC-COMPATIBLE THUNDERBOLT4: Seamlessly delivers up to 90W power, 40Gbps transfers, and supports two 5K or one 8K display when used with Thunderbolt 4 certified cables.
- EYE-COMFORT NANO MATTE PANEL: Diffuses ambient light, making it ideal for color-managed workflows. Its TÜV certified reflection-free feature enhances eye comfort during extended design sessions.
- WORKFLOW-BOOSTING KVM SWITCH: Control two systems with one keyboard and mouse using the built-in KVM switch. Easily switch systems via wireless Hotkey Puck for enhanced efficiency.
- RELIABLE COLOR MANAGEMENT:- Palette Master Ultimate offers effortless calibration with no experience needed. Follow visual menus and clear prompts for software calibration that meets international standards. Download Display ColorTalk for intuitive color matching—no extra tools needed!
- CERTIFIED BY RENOWNED THIRD-PARTY AUTHORITIES:- Pontone and Pantone Skintone Validation, calman Verified
- IN THE BOX:- 16A Power Cable, Thunderbolt 4 Cable, HDMI 2.1 Cable, DP to DP 1.4 Cable, USB-C to USB-A Cable, Hotkey Puck G3, QSG, Safety Instructions, Callibration report
- Warranty:- 3 Years Warranty
General |
|
| Model Name | BENQ monitor 27 inch PD2730S |
| SKU | benq-monitor-27-inch-pd2730s |
| Color | Silver |
| Screen Size | 27 inch |
| Screen Resolution | 5120x2880 |
| Monitor Refresh Rate | 60 |
| Monitor Brightness | 400 nits |
| Monitor Type | IPS |
| Monitor Feature | 27” 5K IPS Black Color Accurate Monitor| 90W PD Thunderbolt 4| 98% P3| 2000:1 Contrast|Nano Matte Panel|Height Adjust| Mac-Compatible| Wireless Hotkey Puck| USB hub| Software Calibration |
| Monitor Response Time | 5 ms |
| Monitor Contrast Ratio | 2000:1 |
| Monitor Color Gamut Info | 100% sRGB, 100% Rec.709, 98% P3 |
| Monitor Power Type | 100 - 240V |
| Inbuilt Audio Speaker | 3Wx2 |
Port And Slot Features |
| Headphone Jack | YES |
| HDMI Port | HDMI (v2.1) 1 |
| Display Port | DisplayPort (v1.4) 1 |
| USB Port | USB Type-A Downstream (USB 3.2 Gen 2, 10 Gbps, power charging 4.5W) 2 USB Type-A Downstream (USB 3.2 Gen 2, 10 Gbps, power charging 7.5W) 1 |
| VGA Port | NO |
| Type C port | USB Type-C Upstream (USB 3.2 Gen 2, 10 Gbps, Data only) 1, USB Type-C Downstream (USB 3.2 Gen 2, 10 Gbps, power charging 7.5W) 1 |
Connectivity Features |
Display And Audio Features |
|
| Touch Screen Status | Non Touch |
| Screen Size | 27 inch |
| Screen Resolution | 5120x2880 |
| In Built Audio Speaker | 3Wx2 |
Dimensions |
| Weight | 12 kg 600 g |
Additional Features |
Warranty |
| Warranty | 3 Years Warranty |
