Product Warranty Guide
- ️ WARRANTY TERMS & CONDITIONS
Applicable to: Laptops, Desktop Computers, Printers and accessories
Issued by: MEDIA HOUSE, OPP.GANDHI SMRUTI BHAWAN,NANPURA, SURAT,GUJARAT.
- Media House will follow the terms and condition of the parent company of the product.Final decision will be of the parent company of the product under warranty.
- Below are the general guideline for warranty execution of different products which Media House sells.
This warranty covers manufacturer defects in materials and workmanship under normal use for:
- Laptops & Computers: Hardware components (motherboard, RAM, hard drive/SSD, processor, display, keyboard, etc.)
- Printers: Internal components (print head, logic board, power supply, etc.)
✅ Covered by parent company of the product:
- Hardware malfunctions
- Factory defects
- Non-user-induced failures
❌ Not Covered by parent company of the product::
- Physical damage (cracks, dents, broken screens)
- Water or liquid damage
- Electrical damage from surges, lightning, or poor wiring
- Software corruption or malware
- Printer cartridges, toner, ink refills, or maintenance kits
- Damages due to misuse, unauthorized repairs, or negligence
- 2. Warranty Period by parent company of the product:
- Brand-New Laptops/Desktops: 12 months to 36 month from the date of purchase.
- Printers: 6 to 12 months (depending on brand)
- Refurbished Products (if applicable): 1 to 6 months, depending on product type
Note: Warranty period begins on the date of original purchase, as mentioned on the invoice.
- 3. Proof of Purchase Required
Warranty is valid only when presented with:
- A valid invoice/receipt from MEDIA HOUSE.
- Product with matching serial number
Warranty is non-transferable and applies only to the original purchaser.
- 4. Warranty Claim Process
To claim warranty:
- Contact our support team at [9824751601] or EMAIL: [helpdesk.mediehouse@gmail.com].
- Bring or ship the product to our service center.
- Provide:
- Original invoice
- Brief description of the issue
- All included accessories (power adapter, cables, etc.)
- 5. Repair / Replacement Policy
- We will inspect the product and determine whether to:
- Repair the defective part
- Replace with an equivalent product or part
- Issue a credit note (only in rare cases)
- Replaced products or parts may be new or refurbished, as per availability and parent company policy of the product.
- 6. ⏱️ Service Turnaround Time by parent company of the product:
- Average processing time: 7–14 business days
- Delays may occur based on availability of parts or manufacturer response.
- 7. ⚠️ Warranty Void If by parent company of the product:
- Product is opened, altered, or repaired by unauthorized persons
- Serial number is tampered, removed, or unreadable
- Use of incompatible accessories or software
- Product damage due to poor handling or transportation
- 8. Limitation of Liability
Our liability is strictly limited to repair or replacement under warranty terms.
We are not responsible for:
- Data loss
- Business interruptions
- Third-party service costs
We strongly recommend regular data backups.
- 9. ️ Authorized Warranty Support
All warranty repairs are handled in-house or through authorized service centers only.
For any service-related questions, please contact:
MEDIA HOUSE,
OPP.GANDHI SMRUTI BHAWAN,
NANPURA,
SURAT
Mobile:(m)9824751601,9824751700
Email : helpdesk.mediahouse@gmail.com , mediasurat99@gmail.com
Business Hours: [e.g., Mon–Sat, 10:30 AM – 8 PM]
Description
- [Display] 27 inch 1200:1 CR IPS 4K UHD 3840x21600 60Hz Monitor, 95% P3 for Mac color Matching, 450 nits, HDR10, VESA DisplayHDR 400, 5ms Response Time, 178/178 Degree Viewing Angle
- [Nano Gloss Panel]The Nano Gloss surface delivers crystal-clear depth with true blacks, radiant highlights, and striking contrast, showing your Mac exactly as it’s meant to be seen.
- [Show Mac Colors] Calibrated for MacBook with BenQ’s exclusive color tuning, offering a vibrant P3 wide color gamut for MacBook Air and Pro.
- [Expand MacBook with USB-C] Connect and expand your MacBook display with a single USB-C cable.
- [Integrated MacBook Controls] Adjust brightness and volume directly from your MacBook keyboard.
- [Built-in Speaker] High performance 3W speakers on both sides.
- [Versatile Connectivity] 2 HDMI and 2 USB-C ports—The dual USB-C ports deliver 90W for your MacBook, and 15W to charge your iPad or iPhone.
- [Adjustable Stand] Adjust height, tilt, swivel, and pivot for maximum comfort.
General |
|
| Model Name | BENQ monitor 27 inch MA270UP |
| SKU | benq-monitor-27-inch-ma270up |
| Color | Grey |
| Screen Size | 27 inch |
| Screen Resolution | 3840x2160 |
| Monitor Refresh Rate | 60 |
| Monitor Brightness | 450 nits |
| Monitor Type | IPS |
| Monitor Feature | 27” 4K 3840x2160 IPS Nano Gloss Monitor for MacBook, Dual USB-C 90W/15W PD, Mac Color Match, 450 nits, Integrated Mac Controls, Ergonomic Design, 3W x2 Speakers, 95% P3 |
| Monitor Response Time | 5 ms |
| Monitor Stand Type | Adjust height, tilt, swivel, and pivot for maximum comfort |
| Monitor Contrast Ratio | 1200:1 |
| Monitor Color Gamut Info | 99% sRGB, 95% P3 |
| Monitor Power Type | 100 - 240V |
| Inbuilt Audio Speaker | 3Wx2 |
Port And Slot Features |
| Headphone Jack | YES |
| HDMI Port | HDMI (v2.0) 2 |
| USB Port | USB Type-A Downstream (USB 3.2 Gen 1, 5 Gbps, power charging 7.5W) 2 |
| VGA Port | NO |
| Type C port | USB Type-C Downstream (USB 3.2 Gen 1, 5 Gbps, power charging 15W) 1 |
Connectivity Features |
Display And Audio Features |
|
| Touch Screen Status | Non Touch |
| Screen Size | 27 inch |
| Screen Resolution | 3840x2160 |
| In Built Audio Speaker | 3Wx2 |
Dimensions |
| Weight | 8.2 kg |
Additional Features |
Warranty |
| Warranty | 3 Years Manufacturer Warranty. |
