Product Warranty Guide
- ️ WARRANTY TERMS & CONDITIONS
Applicable to: Laptops, Desktop Computers, Printers and accessories
Issued by: MEDIA HOUSE, OPP.GANDHI SMRUTI BHAWAN,NANPURA, SURAT,GUJARAT.
- Media House will follow the terms and condition of the parent company of the product.Final decision will be of the parent company of the product under warranty.
- Below are the general guideline for warranty execution of different products which Media House sells.
This warranty covers manufacturer defects in materials and workmanship under normal use for:
- Laptops & Computers: Hardware components (motherboard, RAM, hard drive/SSD, processor, display, keyboard, etc.)
- Printers: Internal components (print head, logic board, power supply, etc.)
✅ Covered by parent company of the product:
- Hardware malfunctions
- Factory defects
- Non-user-induced failures
❌ Not Covered by parent company of the product::
- Physical damage (cracks, dents, broken screens)
- Water or liquid damage
- Electrical damage from surges, lightning, or poor wiring
- Software corruption or malware
- Printer cartridges, toner, ink refills, or maintenance kits
- Damages due to misuse, unauthorized repairs, or negligence
- 2. Warranty Period by parent company of the product:
- Brand-New Laptops/Desktops: 12 months to 36 month from the date of purchase.
- Printers: 6 to 12 months (depending on brand)
- Refurbished Products (if applicable): 1 to 6 months, depending on product type
Note: Warranty period begins on the date of original purchase, as mentioned on the invoice.
- 3. Proof of Purchase Required
Warranty is valid only when presented with:
- A valid invoice/receipt from MEDIA HOUSE.
- Product with matching serial number
Warranty is non-transferable and applies only to the original purchaser.
- 4. Warranty Claim Process
To claim warranty:
- Contact our support team at [9824751601] or EMAIL: [helpdesk.mediehouse@gmail.com].
- Bring or ship the product to our service center.
- Provide:
- Original invoice
- Brief description of the issue
- All included accessories (power adapter, cables, etc.)
- 5. Repair / Replacement Policy
- We will inspect the product and determine whether to:
- Repair the defective part
- Replace with an equivalent product or part
- Issue a credit note (only in rare cases)
- Replaced products or parts may be new or refurbished, as per availability and parent company policy of the product.
- 6. ⏱️ Service Turnaround Time by parent company of the product:
- Average processing time: 7–14 business days
- Delays may occur based on availability of parts or manufacturer response.
- 7. ⚠️ Warranty Void If by parent company of the product:
- Product is opened, altered, or repaired by unauthorized persons
- Serial number is tampered, removed, or unreadable
- Use of incompatible accessories or software
- Product damage due to poor handling or transportation
- 8. Limitation of Liability
Our liability is strictly limited to repair or replacement under warranty terms.
We are not responsible for:
- Data loss
- Business interruptions
- Third-party service costs
We strongly recommend regular data backups.
- 9. ️ Authorized Warranty Support
All warranty repairs are handled in-house or through authorized service centers only.
For any service-related questions, please contact:
MEDIA HOUSE,
OPP.GANDHI SMRUTI BHAWAN,
NANPURA,
SURAT
Mobile:(m)9824751601,9824751700
Email : helpdesk.mediahouse@gmail.com , mediasurat99@gmail.com
Business Hours: [e.g., Mon–Sat, 10:30 AM – 8 PM]
Description
- [Display] 27 inch 1500000:1 CR QD-OLED 4K UHD 3840x2160 240Hz Monitor, 99% P3 , 1000 nits, HDR10, VESA Display HDR400,0.03ms Response Time, 178/178 Degree Viewing Angle, 16:9 Aspect Ratio
- [Fast Response and No Tearing]- EX271UZ is equipped with 240Hz refresh rate, 0.03ms GTG, AMD Freesync Premium Pro, for fast response and no tearing.
- [4th Gen QD-OLED]:Powered by 4th Gen QD-OLED, with jaw-dropping quantum dot colors and perfect OLED blacks, delivering insane contrast and lifelike visuals.
- [Plug-and-play across Platforms]:- Seamless connectivity with DP 1.4, 2 HDMI 2.0, and USB-C ( PD 90W), USB-Type A Downstream, USB Type-C USB 3.2 Gen 1 Upstream/ Downstream USB-Hub to link your battle stations.
- [Game Art Database]:Loaded with studio-grade Spectral Color and true-to-life Pixel Contrast, plus 120+ custom color profiles from the Color Shuttle Game Art Database.
- [Ergonomics]- Flexibly adjust the monitor’s height (100mm), tilt(-5˚ - 15˚), and swivel (-15° to 15°) to achieve the perfect comfort level for you.
- [AI Contrast]:- Analyzes content in real-time to optimize zone-by-zone contrast, revealing dark scene details like never before
- [Color Modes Based on Game Art Styles]:- that faithfully represent the three most iconic game worlds: Fantasy, Sci-Fi, and Realistic.
- [Warranty]: - 3 Years Manufacturer Warranty.
- [Included Components]: 16A Power Cable,Clean Cloth, QSG, Warranty Card, Calibration Report, Remote Control, Safety Instruction, HDMI (v2.1 Cable)
General |
|
| Model Name | BENQ monitor 27 inch EX271UZ |
| SKU | benq-monitor-27-inch-ex271uz |
| Color | White |
| Screen Size | 27 Inches |
| Screen Resolution | 3840 x 2160 Pixels |
| Monitor Refresh Rate | 240Hz |
| Display Description | 27” 4K UHD 4th Gen QD-OLED 240Hz Gaming Monitor |
| Monitor Brightness | 1000 nits |
| Monitor Type | SWIVEL |
| Monitor Feature | 27” 4K UHD 4th Gen QD-OLED |
| Monitor Response Time | 0.03ms |
| Monitor Stand Type | Tilt Adjustable |
| Monitor Bezel | IPS |
| Monitor Contrast Ratio | 1500000:1 |
| Monitor Color Gamut Info | 99% DCI-P3 |
| Monitor Power Type | 100-240V Built-in 37W normal / 230W max / <0.5W sleep USB-C PD: 90W |
Port And Slot Features |
| Headphone Jack | YES |
| HDMI Port | 1x HDMI 2.1 eARC, 1x HDMI 2.1 |
| Display Port | 1x DP |
| USB Port | 2 |
| Other Port | NO |
| VGA Port | NO |
| Type C port | 2 |
Connectivity Features |
Display And Audio Features |
|
| Touch Screen Status | Non Touch |
| Screen Size | 27 Inches |
| Screen Resolution | 3840 x 2160 Pixels |
| Display Description | 27” 4K UHD 4th Gen QD-OLED 240Hz Gaming Monitor |
Dimensions |
| Weight | 7.43 kg |
Additional Features |
Warranty |
| Warranty | 3 Years Manufacturer Warranty |
