Product Warranty Guide
- ️ WARRANTY TERMS & CONDITIONS
Applicable to: Laptops, Desktop Computers, Printers and accessories
Issued by: MEDIA HOUSE, OPP.GANDHI SMRUTI BHAWAN,NANPURA, SURAT,GUJARAT.
- Media House will follow the terms and condition of the parent company of the product.Final decision will be of the parent company of the product under warranty.
- Below are the general guideline for warranty execution of different products which Media House sells.
This warranty covers manufacturer defects in materials and workmanship under normal use for:
- Laptops & Computers: Hardware components (motherboard, RAM, hard drive/SSD, processor, display, keyboard, etc.)
- Printers: Internal components (print head, logic board, power supply, etc.)
✅ Covered by parent company of the product:
- Hardware malfunctions
- Factory defects
- Non-user-induced failures
❌ Not Covered by parent company of the product::
- Physical damage (cracks, dents, broken screens)
- Water or liquid damage
- Electrical damage from surges, lightning, or poor wiring
- Software corruption or malware
- Printer cartridges, toner, ink refills, or maintenance kits
- Damages due to misuse, unauthorized repairs, or negligence
- 2. Warranty Period by parent company of the product:
- Brand-New Laptops/Desktops: 12 months to 36 month from the date of purchase.
- Printers: 6 to 12 months (depending on brand)
- Refurbished Products (if applicable): 1 to 6 months, depending on product type
Note: Warranty period begins on the date of original purchase, as mentioned on the invoice.
- 3. Proof of Purchase Required
Warranty is valid only when presented with:
- A valid invoice/receipt from MEDIA HOUSE.
- Product with matching serial number
Warranty is non-transferable and applies only to the original purchaser.
- 4. Warranty Claim Process
To claim warranty:
- Contact our support team at [9824751601] or EMAIL: [helpdesk.mediehouse@gmail.com].
- Bring or ship the product to our service center.
- Provide:
- Original invoice
- Brief description of the issue
- All included accessories (power adapter, cables, etc.)
- 5. Repair / Replacement Policy
- We will inspect the product and determine whether to:
- Repair the defective part
- Replace with an equivalent product or part
- Issue a credit note (only in rare cases)
- Replaced products or parts may be new or refurbished, as per availability and parent company policy of the product.
- 6. ⏱️ Service Turnaround Time by parent company of the product:
- Average processing time: 7–14 business days
- Delays may occur based on availability of parts or manufacturer response.
- 7. ⚠️ Warranty Void If by parent company of the product:
- Product is opened, altered, or repaired by unauthorized persons
- Serial number is tampered, removed, or unreadable
- Use of incompatible accessories or software
- Product damage due to poor handling or transportation
- 8. Limitation of Liability
Our liability is strictly limited to repair or replacement under warranty terms.
We are not responsible for:
- Data loss
- Business interruptions
- Third-party service costs
We strongly recommend regular data backups.
- 9. ️ Authorized Warranty Support
All warranty repairs are handled in-house or through authorized service centers only.
For any service-related questions, please contact:
MEDIA HOUSE,
OPP.GANDHI SMRUTI BHAWAN,
NANPURA,
SURAT
Mobile:(m)9824751601,9824751700
Email : helpdesk.mediahouse@gmail.com , mediasurat99@gmail.com
Business Hours: [e.g., Mon–Sat, 10:30 AM – 8 PM]
Description
- 【Display】 24.5 inch 240Hz 320 nits Fast TN E-Sports FPS Monitor
- 【Motion Clarity】 ZOWIE Newly Developed Fast TN Panel provides clearer and sharper outlines of overall moving images, helping you focus and have less distractions from the unwanted afterimage of the motions in-game.
- 【DyAc2】Through ZOWIE’s exclusive panel hardware design, DyAc2 provide best in-class motion clarity and better overall visual experience.
- 【Faster Recovery During Flash Bangs】The blinding whiteness fades away much faster compared to IPS panel technology, giving players the advantage of seeing enemy outlines earlier.
- 【Automatically Adjust Color Modes】The new XL Setting to Share eliminates setting adjustment hassles, enhancing the switching-free gaming experience. Automatically switches color modes based on screen content, saving setting adjustment hassles and enhancing switching-free gaming experience.
- 【Esports Design 】New height adjustment powered by industrial-grade bearing design, allowing easier and smoother adjustment to any preferred height.
- 【Warranty】3 Years Manufacturer Warranty
General |
|
| Model Name | BENQ monitor 25 inch XL2546X |
| SKU | benq-monitor-25-inch-xl2546x |
| Color | Black |
| Screen Size | 24.5 inch |
| Screen Resolution | 1920 x 1080 Pixels |
| Monitor Refresh Rate | 240 Hz |
| Display Description | 24.5 inch 240Hz 320 nits Fast TN E-Sports FPS Monitor |
| Monitor Brightness | 320 nits |
| Monitor Type | TN E-Sports FPS Monitor |
| Monitor Feature | ZOWIE Newly Developed Fast TN Panel provides clearer and sharper outlines of overall moving images, helping you focus and have less distractions from the unwanted afterimage of the motions in-game. |
| Monitor Response Time | 5 ms |
| Monitor Stand Type | Tilt Adjustment |
| Monitor Bezel | TN |
| Monitor Contrast Ratio | 1000:1 |
| Monitor Color Gamut Info | 99% sRGB |
| Monitor Power Type | <45W |
| Inbuilt Audio Speaker | NO |
Port And Slot Features |
| Headphone Jack | 1 |
| HDMI Port | 3 |
| Display Port | 1 |
| USB Port | NO |
| Other Port | NO |
| VGA Port | NO |
| Type C port | NO |
| Type C Charging port(Thunder Bolt) | NO |
Connectivity Features |
Display And Audio Features |
|
| Touch Screen Status | Non Touch |
| Screen Size | 24.5 inch |
| Screen Resolution | 1920 x 1080 Pixels |
| Display Description | 24.5 inch 240Hz 320 nits Fast TN E-Sports FPS Monitor |
| In Built Audio Speaker | NO |
Dimensions |
| Weight | 6.1 kg |
Additional Features |
| Other Features | NO |
Warranty |
| Warranty | 3 Years Manufacturer Warranty |
