Product Warranty Guide
- ️ WARRANTY TERMS & CONDITIONS
Applicable to: Laptops, Desktop Computers, Printers and accessories
Issued by: MEDIA HOUSE, OPP.GANDHI SMRUTI BHAWAN,NANPURA, SURAT,GUJARAT.
- Media House will follow the terms and condition of the parent company of the product.Final decision will be of the parent company of the product under warranty.
- Below are the general guideline for warranty execution of different products which Media House sells.
This warranty covers manufacturer defects in materials and workmanship under normal use for:
- Laptops & Computers: Hardware components (motherboard, RAM, hard drive/SSD, processor, display, keyboard, etc.)
- Printers: Internal components (print head, logic board, power supply, etc.)
✅ Covered by parent company of the product:
- Hardware malfunctions
- Factory defects
- Non-user-induced failures
❌ Not Covered by parent company of the product::
- Physical damage (cracks, dents, broken screens)
- Water or liquid damage
- Electrical damage from surges, lightning, or poor wiring
- Software corruption or malware
- Printer cartridges, toner, ink refills, or maintenance kits
- Damages due to misuse, unauthorized repairs, or negligence
- 2. Warranty Period by parent company of the product:
- Brand-New Laptops/Desktops: 12 months to 36 month from the date of purchase.
- Printers: 6 to 12 months (depending on brand)
- Refurbished Products (if applicable): 1 to 6 months, depending on product type
Note: Warranty period begins on the date of original purchase, as mentioned on the invoice.
- 3. Proof of Purchase Required
Warranty is valid only when presented with:
- A valid invoice/receipt from MEDIA HOUSE.
- Product with matching serial number
Warranty is non-transferable and applies only to the original purchaser.
- 4. Warranty Claim Process
To claim warranty:
- Contact our support team at [9824751601] or EMAIL: [helpdesk.mediehouse@gmail.com].
- Bring or ship the product to our service center.
- Provide:
- Original invoice
- Brief description of the issue
- All included accessories (power adapter, cables, etc.)
- 5. Repair / Replacement Policy
- We will inspect the product and determine whether to:
- Repair the defective part
- Replace with an equivalent product or part
- Issue a credit note (only in rare cases)
- Replaced products or parts may be new or refurbished, as per availability and parent company policy of the product.
- 6. ⏱️ Service Turnaround Time by parent company of the product:
- Average processing time: 7–14 business days
- Delays may occur based on availability of parts or manufacturer response.
- 7. ⚠️ Warranty Void If by parent company of the product:
- Product is opened, altered, or repaired by unauthorized persons
- Serial number is tampered, removed, or unreadable
- Use of incompatible accessories or software
- Product damage due to poor handling or transportation
- 8. Limitation of Liability
Our liability is strictly limited to repair or replacement under warranty terms.
We are not responsible for:
- Data loss
- Business interruptions
- Third-party service costs
We strongly recommend regular data backups.
- 9. ️ Authorized Warranty Support
All warranty repairs are handled in-house or through authorized service centers only.
For any service-related questions, please contact:
MEDIA HOUSE,
OPP.GANDHI SMRUTI BHAWAN,
NANPURA,
SURAT
Mobile:(m)9824751601,9824751700
Email : helpdesk.mediahouse@gmail.com , mediasurat99@gmail.com
Business Hours: [e.g., Mon–Sat, 10:30 AM – 8 PM]
Description
- Optimized for Both Work and Play: 24 Inch 1080P FHD 100Hz IPS computer monitor features an edge-to-edge display that allows you to focus on the important stuff.
- Eye-care Tech: Our exclusive Eye-Care technology reduces eye fatigue for optimal comfort, productivity and allows you to work for an extended period of time.
- Brightness Intelligence: Optimizes display performance for work and play to protect your vision while providing a stunning image at the same time.
- USB-C Connectivity: Synchronize images, videos, data and charge all of your mobile devices with an all-in-one cable and 60W power delivery!
- Built-In Noise Cancellation Microphone: Reduce the background noise with one-click and shift the focus to what's important. Note: the microphone only works on laptops and other external PCs when connected via USB-C.
- USB Hub,Convenient Cable Management: Easily connect and disconnect peripherals, saving time and reducing wear on your computer's USB ports, while also keeping your desk organized and clutter-free.
- Speakers: 2W X 2
- Warranty: 3 Years Manufacturer Warranty
- In the Box: 16A Power Cable, USB Cable, Warranty Card, Safety Instructions, QSG
General |
|
| Model Name | BENQ monitor 24 inch GW2486TC |
| SKU | benq-monitor-24-inch-gw2486tc |
| Color | White |
| Screen Size | 23.8 |
| Screen Resolution | 1920 x 1080 Pixels |
| Monitor Refresh Rate | IPS 100Hz Full HD Coding Monitor |
| Monitor Brightness | 250 nits |
| Monitor Type | IPS Panel |
| Monitor Response Time | 5 ms |
| Monitor Stand Type | Tilt Adjustment |
| Monitor Bezel | IPS |
| Monitor Contrast Ratio | 1300:1 |
| Monitor Color Gamut Info | 99% sRGB |
| Monitor Power Type | 14.6 W |
| Inbuilt Audio Speaker | 2Wx2 |
Port And Slot Features |
| HDMI Port | 1 |
| Display Port | 1 |
| USB Port | 2 |
| Other Port | no |
| VGA Port | no |
| Type C port | 1 |
Connectivity Features |
Display And Audio Features |
|
| Touch Screen Status | Non Touch |
| Screen Size | 23.8 |
| Screen Resolution | 1920 x 1080 Pixels |
| In Built Audio Speaker | 2Wx2 |
Dimensions |
| Weight | 6 kg 200 g |
Additional Features |
| Other Features | USB-C(65W PD), |
Warranty |
| Warranty | 3 Years Manufacturer Warranty |
