Product Warranty Guide
- ️ WARRANTY TERMS & CONDITIONS
Applicable to: Laptops, Desktop Computers, Printers and accessories
Issued by: MEDIA HOUSE, OPP.GANDHI SMRUTI BHAWAN,NANPURA, SURAT,GUJARAT.
- Media House will follow the terms and condition of the parent company of the product.Final decision will be of the parent company of the product under warranty.
- Below are the general guideline for warranty execution of different products which Media House sells.
This warranty covers manufacturer defects in materials and workmanship under normal use for:
- Laptops & Computers: Hardware components (motherboard, RAM, hard drive/SSD, processor, display, keyboard, etc.)
- Printers: Internal components (print head, logic board, power supply, etc.)
✅ Covered by parent company of the product:
- Hardware malfunctions
- Factory defects
- Non-user-induced failures
❌ Not Covered by parent company of the product::
- Physical damage (cracks, dents, broken screens)
- Water or liquid damage
- Electrical damage from surges, lightning, or poor wiring
- Software corruption or malware
- Printer cartridges, toner, ink refills, or maintenance kits
- Damages due to misuse, unauthorized repairs, or negligence
- 2. Warranty Period by parent company of the product:
- Brand-New Laptops/Desktops: 12 months to 36 month from the date of purchase.
- Printers: 6 to 12 months (depending on brand)
- Refurbished Products (if applicable): 1 to 6 months, depending on product type
Note: Warranty period begins on the date of original purchase, as mentioned on the invoice.
- 3. Proof of Purchase Required
Warranty is valid only when presented with:
- A valid invoice/receipt from MEDIA HOUSE.
- Product with matching serial number
Warranty is non-transferable and applies only to the original purchaser.
- 4. Warranty Claim Process
To claim warranty:
- Contact our support team at [9824751601] or EMAIL: [helpdesk.mediehouse@gmail.com].
- Bring or ship the product to our service center.
- Provide:
- Original invoice
- Brief description of the issue
- All included accessories (power adapter, cables, etc.)
- 5. Repair / Replacement Policy
- We will inspect the product and determine whether to:
- Repair the defective part
- Replace with an equivalent product or part
- Issue a credit note (only in rare cases)
- Replaced products or parts may be new or refurbished, as per availability and parent company policy of the product.
- 6. ⏱️ Service Turnaround Time by parent company of the product:
- Average processing time: 7–14 business days
- Delays may occur based on availability of parts or manufacturer response.
- 7. ⚠️ Warranty Void If by parent company of the product:
- Product is opened, altered, or repaired by unauthorized persons
- Serial number is tampered, removed, or unreadable
- Use of incompatible accessories or software
- Product damage due to poor handling or transportation
- 8. Limitation of Liability
Our liability is strictly limited to repair or replacement under warranty terms.
We are not responsible for:
- Data loss
- Business interruptions
- Third-party service costs
We strongly recommend regular data backups.
- 9. ️ Authorized Warranty Support
All warranty repairs are handled in-house or through authorized service centers only.
For any service-related questions, please contact:
MEDIA HOUSE,
OPP.GANDHI SMRUTI BHAWAN,
NANPURA,
SURAT
Mobile:(m)9824751601,9824751700
Email : helpdesk.mediahouse@gmail.com , mediasurat99@gmail.com
Business Hours: [e.g., Mon–Sat, 10:30 AM – 8 PM]
Description
- Processor： AMD Ryzen™ 7 170 Processor 3.2GHz (20MB Cache, up to 4.75 GHz, 8 cores, 16 Threads)
- Graphics： 6GB GDDR6 NVIDIA® GeForce RTX™ 4050 Laptop GPU (194 AI TOPs) || 2195MHz at 90W (2145MHz Boost Clock+50MHz OC, 65W+25W Dynamic Boost)
- Display： 40.64 cms (16) FHD+ (1920 x 1200, WUXGA) display having 16:10 Aspect Ratio || 144Hz Refresh Rate || 300 nits Brightness || G-Sync
- Memory： 8GB DDR5-4800 SO-DIMM RAM expandable upto 64GB using 2x SO-DIMM slots || the memory speed of the systems vary by CPU SPEC
- Storage： 512GB PCIe® 4.0 NVMe™ M.2 SSD expandable upto 2TB using 2x M.2 PCIe slots
- MS Office： 1-month trial for new Microsoft 365 customers. Credit card required.
- Color： Mecha Gray
- Operating System： Windows 11 Home
General |
|
| Model Name | ASUS TUF A16 FA607NUQ-RL208W |
| SKU | asus-tuf-a16-fa607nuq-rl208w |
| Color | Mecha Gray |
| Battery | 56WHrs, 4S1P, 4-cell Li-ion |
| Bag | YES |
Processor And Memory Features | |
|---|
| Processor | AMD Ryzen 7 |
| SSD Capacity | 512GB PCIe® 4.0 NVMe™ M.2 SSD expandable upto 2TB using 2x M.2 PCIe slots WiFi Wi-Fi 6(802.11ax) (Dual band) 2*2 |
| RAM | 8GB DDR5-4800 SO-DIMM RAM expandable upto 64GB using 2x SO-DIMM slots || the memory speed of the systems vary by CPU SPEC |
Operating System | |
|---|
| Operating System | Windows 11 Home |
| MS Office | NO |
Port And Slot Features | |
|---|
| HEAD PHONE jack | 1x 3.5mm Combo Audio Jack |
| HDMI port | 1x HDMI 2.1 FRL |
| USB port | 2x USB 3.2 Gen 1 Type-A (data speed up to 5Gbps) |
| Other port | NO |
| RJ45 port | 1x RJ45 LAN port |
| VGA port | NO |
| Type C port | 1x USB 3.2 Gen 2 Type-C with support for DisplayPort™ / power delivery / G-SYNC (data speed up to 10Gbps) |
Connectivity Features | |
|---|
| Wireless | Wi-Fi 6(802.11ax) (Dual band) 2*2 |
| Bluetooth | Bluetooth® 5.3 Wireless Card |
Display And Audio Features | |
|---|
| Touchscreen |
No |
| Screen Size | 40.64 cms (16) |
| Screen Resolution | FHD+ (1920 x 1200, WUXGA) |
| In Built Audio Speaker | Speakers 2-speaker system |
| Display | 6GB GDDR6 NVIDIA® GeForce RTX™ 4050 Laptop GPU (194 AI TOPs) || 2195MHz at 90W (2145MHz Boost Clock+50MHz OC, 65W+25W Dynamic Boost) |
| Display Type Panel | IPS |
Dimensions | |
|---|
| Dimensions | 35.4 x 25.1 x 2.24 ~ 2.67 cm |
| Weight | 2.20 |
Additional Features | |
|---|
| Web Camera | 720P HD camera |
| Keyboard | Backlit Chiclet Keyboard 1-Zone RGB || With Copilot key |
Warranty | |
|---|
| Warranty | 1 Year International Warranty |
Other features | |
|---|
