Product Warranty Guide
- ️ WARRANTY TERMS & CONDITIONS
Applicable to: Laptops, Desktop Computers, Printers and accessories
Issued by: MEDIA HOUSE, OPP.GANDHI SMRUTI BHAWAN,NANPURA, SURAT,GUJARAT.
- Media House will follow the terms and condition of the parent company of the product.Final decision will be of the parent company of the product under warranty.
- Below are the general guideline for warranty execution of different products which Media House sells.
This warranty covers manufacturer defects in materials and workmanship under normal use for:
- Laptops & Computers: Hardware components (motherboard, RAM, hard drive/SSD, processor, display, keyboard, etc.)
- Printers: Internal components (print head, logic board, power supply, etc.)
✅ Covered by parent company of the product:
- Hardware malfunctions
- Factory defects
- Non-user-induced failures
❌ Not Covered by parent company of the product::
- Physical damage (cracks, dents, broken screens)
- Water or liquid damage
- Electrical damage from surges, lightning, or poor wiring
- Software corruption or malware
- Printer cartridges, toner, ink refills, or maintenance kits
- Damages due to misuse, unauthorized repairs, or negligence
- 2. Warranty Period by parent company of the product:
- Brand-New Laptops/Desktops: 12 months to 36 month from the date of purchase.
- Printers: 6 to 12 months (depending on brand)
- Refurbished Products (if applicable): 1 to 6 months, depending on product type
Note: Warranty period begins on the date of original purchase, as mentioned on the invoice.
- 3. Proof of Purchase Required
Warranty is valid only when presented with:
- A valid invoice/receipt from MEDIA HOUSE.
- Product with matching serial number
Warranty is non-transferable and applies only to the original purchaser.
- 4. Warranty Claim Process
To claim warranty:
- Contact our support team at [9824751601] or EMAIL: [helpdesk.mediehouse@gmail.com].
- Bring or ship the product to our service center.
- Provide:
- Original invoice
- Brief description of the issue
- All included accessories (power adapter, cables, etc.)
- 5. Repair / Replacement Policy
- We will inspect the product and determine whether to:
- Repair the defective part
- Replace with an equivalent product or part
- Issue a credit note (only in rare cases)
- Replaced products or parts may be new or refurbished, as per availability and parent company policy of the product.
- 6. ⏱️ Service Turnaround Time by parent company of the product:
- Average processing time: 7–14 business days
- Delays may occur based on availability of parts or manufacturer response.
- 7. ⚠️ Warranty Void If by parent company of the product:
- Product is opened, altered, or repaired by unauthorized persons
- Serial number is tampered, removed, or unreadable
- Use of incompatible accessories or software
- Product damage due to poor handling or transportation
- 8. Limitation of Liability
Our liability is strictly limited to repair or replacement under warranty terms.
We are not responsible for:
- Data loss
- Business interruptions
- Third-party service costs
We strongly recommend regular data backups.
- 9. ️ Authorized Warranty Support
All warranty repairs are handled in-house or through authorized service centers only.
For any service-related questions, please contact:
MEDIA HOUSE,
OPP.GANDHI SMRUTI BHAWAN,
NANPURA,
SURAT
Mobile:(m)9824751601,9824751700
Email : helpdesk.mediahouse@gmail.com , mediasurat99@gmail.com
Business Hours: [e.g., Mon–Sat, 10:30 AM – 8 PM]
Description
- Your favourite HP Envy is now HP OmniBook X. Rooted in HP’s trusted legacy and built for tomorrow, Omni is designed to meet the needs of every user. Whether it’s performance, creativity, or style—you’ll find the perfect fit.
- Operating System & Preinstalled Software: Windows 11 Home Single Language | MS Office Home 2024 + MISC PC Game Pass DA 3M|1 year Microsoft 365 Basic Free|
- Display & Graphics: 35.6 cm (14") diagonal, 3K (2880 x 1800), OLED, multitouch-enabled, 48- 120 Hz, 0.2 ms response time, UWVA, edge-to-edge glass, micro-edge, Corning Gorilla Glass 3, Low Blue Light, SDR 400 nits, HDR 500 nits, 100% DCI-P3| Graphics: Intel Arc 140V GPU (8GB)
- Ports & Connectivity : 2 USB Type-A 10Gbps signaling rate; 1 HDMI 2.1; 1 headphone/microphone combo; 1 Thunderbolt 4 with USB Type-C 40Gbps signaling rate (USB Power Delivery, DisplayPort 2.1, HP Sleep and Charge); 1 USB Type-C 10Gbps signaling rate (USB Power Delivery, DisplayPort 1.4a, HP Sleep and Charge)| Connectivity: Intel Wi-Fi 7 BE201 (2x2) and Bluetooth 5.4 wireless card
- Other Features: Camera: 5MP IR camera with temporal noise reduction and integrated dual array digital microphones | Keyboard:Full-size, backlit, darker atmospheric blue opaque keyboard|Audio: DTS:X Ultra; Dual speakers; HP Audio Boost; Poly Studio
General |
|
| Model Name | HP laptop Omnibook X Flip 14-fm0029TU |
| SKU | hp-laptop-omnibook-x-flip-14-fm0029tu |
| Color | Atmospheric Blue AI logo |
| Battery | 1 Lithium Ion batteries required. (included) |
Processor And Memory Features | |
|---|
| Processor | Ultra 7-258V (8C) 47 NPU TOPs |
| SSD Capacity | 1 TB PCIe® NVMe™ M.2 SSD |
| RAM | 32GB LPDDR5X 8533 on-board |
| Graphic Chipset | Intel® integrated SoC |
Operating System | |
|---|
| Operating System | Next Gen Windows |
| MS Office | MS Office Home 2024 India + 1yr M365 Basic & MISC PC Game Pass |
Port And Slot Features | |
|---|
| HEAD PHONE jack | 1 headphone/microphone combo |
| HDMI port | 1 HDMI 2.1 |
| USB port | 2 USB Type-A 10Gbps signaling rate |
Connectivity Features | |
|---|
| Wireless | Intel Wi-Fi 7 BE201 (2x2) |
| Bluetooth | Bluetooth 5.4 wireless card |
Display And Audio Features | |
|---|
| Touchscreen |
No |
| Screen Size | 35.6 cm (14") |
| Screen Resolution | 3K (2880x1800) |
| In Built Audio Speaker | DTS:X Ultra; Dual speakers; HP Audio Boost; Poly Studio |
Dimensions | |
|---|
| Dimensions | 38.29 x 28.4 x 10.3 cm |
| Weight | 1.38 kg |
Additional Features | |
|---|
| Web Camera | 5MP IR camera with temporal noise reduction and integrated dual array digital microphones |
| Login Option | Fingerprint reader |
| Keyboard | Full-size, backlit, darker atmospheric blue opaque keyboard |
Warranty | |
|---|
| Warranty | 1 Year on-site warranty included |
Other features | |
|---|
