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Please check final rates and stock status by phone +91 98247 51508 / +91 98247 51700 || email : salesmediasurat@gmail.com

Satin-Curve-2421

  • Product Name : Satin-Curve-2421
  • Screen size : 604.70  mm (23.8)
  • Screen resolution : 1920 x 1080  pixels
  • Display Description : 60.4 cm (23.8) Colour TFT LCD (VA)
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Product Warranty Guide


  • ️ WARRANTY TERMS & CONDITIONS

Applicable to: Laptops, Desktop Computers, Printers and accessories
Issued by: MEDIA HOUSE, OPP.GANDHI SMRUTI BHAWAN,NANPURA,  SURAT,GUJARAT.

  • Media House will follow the terms and condition of the parent company of the product.Final decision will be of the parent company of the product under warranty.
  • Below are the general guideline for warranty execution of different products which Media House sells.

  • 1.  Warranty Coverage

This warranty covers manufacturer defects in materials and workmanship under normal use for:

  • Laptops & Computers: Hardware components (motherboard, RAM, hard drive/SSD, processor, display, keyboard, etc.)
  • Printers: Internal components (print head, logic board, power supply, etc.)

 

✅ Covered by parent company of the product:

  • Hardware malfunctions
  • Factory defects
  • Non-user-induced failures

 

❌ Not Covered by parent company of the product::

  • Physical damage (cracks, dents, broken screens)
  • Water or liquid damage
  • Electrical damage from surges, lightning, or poor wiring
  • Software corruption or malware
  • Printer cartridges, toner, ink refills, or maintenance kits
  • Damages due to misuse, unauthorized repairs, or negligence

  • 2.  Warranty Period by parent company of the product:
  • Brand-New Laptops/Desktops: 12 months to 36 month from the date of purchase.
  • Printers: 6 to 12 months (depending on brand)
  • Refurbished Products (if applicable): 1 to 6 months, depending on product type

Note: Warranty period begins on the date of original purchase, as mentioned on the invoice.


  • 3.  Proof of Purchase Required

Warranty is valid only when presented with:

  • A valid invoice/receipt from MEDIA HOUSE.
  • Product with matching serial number

Warranty is non-transferable and applies only to the original purchaser.


  • 4.  Warranty Claim Process

To claim warranty:

  1. Contact our support team at  [9824751601] or EMAIL: [helpdesk.mediehouse@gmail.com].
  2. Bring or ship the product to our service center.
  3. Provide:
    • Original invoice
    • Brief description of the issue
    • All included accessories (power adapter, cables, etc.)

  • 5.  Repair / Replacement Policy
  • We will inspect the product and determine whether to:
    • Repair the defective part
    • Replace with an equivalent product or part
  • Issue a credit note (only in rare cases)
  • Replaced products or parts may be new or refurbished, as per availability and parent company policy of the product.

  • 6. ⏱️ Service Turnaround Time by parent company of the product:
  • Average processing time: 7–14 business days
  • Delays may occur based on availability of parts or manufacturer response.

  • 7. ⚠️ Warranty Void If by parent company of the product:
  • Product is opened, altered, or repaired by unauthorized persons
  • Serial number is tampered, removed, or unreadable
  • Use of incompatible accessories or software
  • Product damage due to poor handling or transportation

  • 8.  Limitation of Liability

Our liability is strictly limited to repair or replacement under warranty terms.
We are not responsible for:

  • Data loss
  • Business interruptions
  • Third-party service costs

We strongly recommend regular data backups.


  • 9. ️ Authorized Warranty Support

All warranty repairs are handled in-house or through authorized service centers only.

 


 For any service-related questions, please contact:

MEDIA HOUSE,

OPP.GANDHI SMRUTI BHAWAN,

NANPURA,

  SURAT

 Mobile:(m)9824751601,9824751700

  Email : helpdesk.mediahouse@gmail.com , mediasurat99@gmail.com
 Business Hours: [e.g., Mon–Sat, 10:30 AM – 8 PM]

 

Description

Parameters

Display

Satin-Curve-2421

Panel type

 

 

60.4 cm (23.8) Colour TFT LCD (VA)

 

Panel Size

527.04  (H) x 296.46  (V)-  OC

 

Screen size

604.70  mm (23.8)

 

Maximum  resolution

1920 x 1080  pixels

 

Colour

16.7  million

 

Refresh rate

100  Hz

 

Response  time

16  ms  (Typical,  On-Off)

 

Dynamic  Contrast  Ratio

500000:.1

 

Contrast  Ratio

3000:1

 

Brightness

200-250  cd/m?

 

Aspect  ratio

16.9

 

Viewing angle

H:178°  V:178°

 

Pixel pitch

91.5 (per one traid) x 274.5

 

Lighting type

LED

 

Connectivity

 

Analog  Input

 

VGAx 1

 

Digital  Input

HDMI x 1

 

Power

 

Power Consumption

 

<30 Watts

 

Stand-by  Power

<1  Watts

 

Power Supply

12  V DC----3A

 

Environmental

 

Temperature  (operating)

 

0°C to 40°C

 

Temperature  (Non-Operating)

-10 to +60°C

 

Humidity  (Operating)

0% to 80%  RH

 

Humidity  (Non-Operating)

5% to 90%  RH

 

Features

 

Tilt angle

 

-5 to +15°C

 

Low Blue Mode

Yes

 

Flicker Free

Yes  (DC dimming)

 

Anti-Glare

Yes

 

Kensington  Lock Support

Yes

 

Dimensions

& Weight

 

Wall Mountable

Monitor (W  x H X D)

 

7.5  x 7.5 cm

540 x 317 x 393 mm

 

Net Weight

3.40 kg

 

Gross Weight

3.65  kg

General
Model NameSatin-Curve-2421
SKUSatin-Curve-2421
Screen Size604.70  mm (23.8)
Screen Resolution1920 x 1080  pixels
Monitor Refresh Rate100
Display Description60.4 cm (23.8) Colour TFT LCD (VA)
Monitor Brightness200
Monitor Response Time16
Monitor Contrast RatioDynamic  Contrast  Ratio 500000:.1 Contrast  Ratio 3000:1
Port And Slot Features
HDMI PortHDMI x 1
VGA PortVGAx 1
Connectivity Features
Display And Audio Features
Touchscreen
Screen Size604.70  mm (23.8)
Screen Resolution1920 x 1080  pixels
Display Description60.4 cm (23.8) Colour TFT LCD (VA)
Dimensions
Dimensions540 x 317 x 393 mm
Additional Features
Warranty